My 2019 Nissan Rogue Sport is affected by recall 23V‑093, related to the jackknife key potentially collapsing while driving and shutting off the vehicle. The only remedy currently offered is a spacer inserted into the key fob to permanently prevent the blade from folding. This disables the folding feature — a core function of the product — and turns a jackknife key into a permanently extended blade. I consider this an unacceptable fix. It does not restore the key’s intended design or function. No alternate solution (such as a properly redesigned or replacement fob) is offered. My dealer confirmed the “repair” is only the plastic spacer. Nissan Consumer Affairs escalated my case, but the call was dropped during transfer and I could not reach a resolution. I have not experienced a shutdown incident, but I am filing this complaint because the offered recall remedy removes a core feature and does not constitute a true repair. Nissan should be required to provide a fix that both eliminates the safety risk and restores original functionality.
2019 Nissan Rogue Sport: key fob or push-button start problems
6 of the 100 complaints about the 2019 Nissan Rogue Sport describe key fob or push-button start problems.
- owner complaints
- 6
- of this car's complaints
- 6%
- recalls
- 1
Key fob or push-button start problems by model year
- 20221
- 20211
- 20203
- 20196
- 20181
What owners say
My son financed a nissan rogue sport in Aug of 2023. He was in an accident in Nov of 2023. I have not spoken to him since. He spoke with some of my family members, told them the accident was his fault and he doesn't understand what happened. He said he just lost control while driving. I'm thinking it was the key fob, he's a very tall boy and the crash could have been a result of hitting the key fob while driving. I'm hoping there is a way to find that out. The dealership we got the car from Wjk Tempe Dodge. 7975 S Autoplex Loop Tempe AZ 85284-1023. I tried calling them to get some info but got no responses. The vehicle is totaled and sits on the side of my home with a tarp over it. It has not had any type of assessments by insurance company because I am excluded from policy and registration. The police report# is [XXX]. Please help. My son's contact info is [XXX] [XXX] [XXX] He is the primary driver of the vehicle, I am the primary buyer of the vehicle. [XXX] [XXX] [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact rented a 2019 Nissan Rogue Sport. The contact stated while entering the vehicle, the contact struck the key fob and the vehicle shut off inadvertently. The contact stated that the vehicle had experienced the failure listed in the federal safety agency Campaign Number: 23V093000 (Electrical System). The vehicle was returned to Hertz, and the contact was unaware if the vehicle was repaired. The manufacturer was not contacted. The failure mileage was 55,810. The VIN was not available.
The contact owns a 2019 Nissan Rogue Sport. The contact stated that on various occasions, multiple attempts were needed to start the vehicle after the key was placed in the ignition. The contact also stated that the key fob failed to unlock the doors. The contact stated that an unknown warning light was illuminated. The vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The VIN was included in the federal safety agency Campaign Number: 23V093000 (Electrical System). The manufacturer was not made aware of the failure. The approximate failure mileage was 57,000.
My vehicle's alarm comes on by itself at night and I have to get up and hit the key fob in order to stop the alarm from sounding off. Is that unusual and on the dash board a Red Triangle pops up and this has been going on for about 1 month. Also the lights inside of the car keep coming on when I am driving.
Brake pedal stiff unable to start car push button start also brake makes clicking noise when car shut off and you tap on break stiff pedal happens only on first start and not all the time once car starts brakes are ok car is at dealership for four days this second time car in for service in last two weeks
Service bulletins that may apply
- Wiring harness repair information
- Telematics service information hint
- Intelligent cruise control inoperative and AEB/feb warning light on or radar obstruction message displayed...
- CAN communication codes – diagnostic tips and guidelines
- CAN communication – network diagnostic flow chart
- Vehicle key not detected / authenticated, engine will not start
- Rab warning light on in instrument panel and/or DTC B2724-23 stored
- DTC C1A17-49 or C2580-49 stored in laser/radar
Related recalls
Electrical system: ignition: anti-theft: immobilizer/proximity: key/sender
- What is wrong
- Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
- Risk
- Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.
- Remedy
- Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1‑800‑867‑7669. Nissan's number for this recall is R22C5.
Recall number 23V093000 · Recall details
Questions about the 2019 Nissan Rogue Sport key fob
Is key fob or push-button start problems a common problem on the 2019 Nissan Rogue Sport?
6 of 100 owner complaints about the 2019 Nissan Rogue Sport (6%) mention key fob or push-button start problems. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2019 Nissan Rogue Sport?
There is 1 recall and 47 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Nissan Rogue Sport
VIN decoder
See the problems and recalls for an exact car
Buying a used 2019 Nissan Rogue Sport?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history