The driver-side door and left rear passenger door do not properly lock or unlock using the key fob. This is a consistent issue and creates a safety concern because the doors may remain unlocked while the vehicle is in operation. This malfunction poses a potential security and passenger safety risk. Manually locking and unlocking the doors while entering, exiting, or operating the vehicle is inconvenient and could create hazardous situations. No warning lights, alerts, or diagnostic messages have appeared related to this issue. The vehicle is less than four years old and has been maintained under normal operating conditions. A failure involving the power door lock system should not occur at this stage of ownership.
Nissan Rogue Sport key fob problems
12 of the 345 owner complaints about the Nissan Rogue Sport describe key fob or push-button start problems, most of them for the 2019 model year.
- owner complaints
- 12
- worst model year
- 2019
By model year
- 20221
- 20211
- 20203
- 20196
- 20181
Often reported together
What owners say
My 2019 Nissan Rogue Sport is affected by recall 23V‑093, related to the jackknife key potentially collapsing while driving and shutting off the vehicle. The only remedy currently offered is a spacer inserted into the key fob to permanently prevent the blade from folding. This disables the folding feature — a core function of the product — and turns a jackknife key into a permanently extended blade. I consider this an unacceptable fix. It does not restore the key’s intended design or function. No alternate solution (such as a properly redesigned or replacement fob) is offered. My dealer confirmed the “repair” is only the plastic spacer. Nissan Consumer Affairs escalated my case, but the call was dropped during transfer and I could not reach a resolution. I have not experienced a shutdown incident, but I am filing this complaint because the offered recall remedy removes a core feature and does not constitute a true repair. Nissan should be required to provide a fix that both eliminates the safety risk and restores original functionality.
For about a year now when starting my car I sometimes get a message that states No Key detected. I have two keys in the vehicle with new batteries. I does not do it all the time but often. Yesterday the car would not start at all. I pressed the buttons on the key fob several times to lock and unlock the doors and the car finally recognized the key was in the car. Once i started rolling out the garage the brakes locked up and I could not turn the wheel. Thankfully, I was able to stop before entering the street. I feel this is a manufacturers defect because I have had several people with Nissans say they had the same issue and paid over $1000 to get it corrected. My co worker was talked into trading hers in for another vehicle for the exact same issue. I made a claim with Nissan customer service. The case number is [XXX}. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On Saturday [XXX] while driving on [XXX] while in cruise control mode and set approx. 71 mph I know that my right knee made minimal contact with keyfob and the engine seemed to shut down and the vehicle decelerated immediately, I had no desire to brake due to my seeing my speed was near 30 mph. Traffic was not directly behind and all I was trying to locate was the 4 way hazard to engage which having only recently purchasing [XXX] and I had driven maybe 60 miles I located but with seeing a couple of vehicles approaching and being in the #2 lane my steering was stiff with little chance to get over safely to the #1 lane or to the further left HOV lane, I reached down w/ right hand and made very minimal contact with ignition/ keyfob area and the vehicle had power and was able to regain speed. I absolutely did not attempt to turn the key that was still fully in place. I can not say that other than making contact with no aggressive action or intent was I to believe the vehicle would again be running as it had prior and I proceeded the remainder of my trip (approx. 15-18 miles) with no further issues and without a clue other than I had been made aware of the recall prior to purchase and told it was not anything to be concerned with that the jackknife keyfob seemed to lock in the open position fine, and to just leave it in that position, which I did not agree with that opinion as I read about this safety issue and have brought up on at least 4 occasions prior to and after the sale. We were actually informed by the finance mgr. upon signing there were NO RECALLS on this vehicle, which we made him aware of and he commented that it would be nice if somebody would let him know that! And I informed sales person on two separate occasions as well asking that it receive the final Nissan remedy yet never being taken very seriously and now unhappy with this event when I that my knee making such slight contact is disturbing! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The repair for the key recall is just wrong. Whoever thought to lock the key open took the easy way out. The key and key fob will break and is 4 1/2 inches long and difficult to carry. I know this is not life threatening but horrible fix to a problem.
My son financed a nissan rogue sport in Aug of 2023. He was in an accident in Nov of 2023. I have not spoken to him since. He spoke with some of my family members, told them the accident was his fault and he doesn't understand what happened. He said he just lost control while driving. I'm thinking it was the key fob, he's a very tall boy and the crash could have been a result of hitting the key fob while driving. I'm hoping there is a way to find that out. The dealership we got the car from Wjk Tempe Dodge. 7975 S Autoplex Loop Tempe AZ 85284-1023. I tried calling them to get some info but got no responses. The vehicle is totaled and sits on the side of my home with a tarp over it. It has not had any type of assessments by insurance company because I am excluded from policy and registration. The police report# is [XXX]. Please help. My son's contact info is [XXX] [XXX] [XXX] He is the primary driver of the vehicle, I am the primary buyer of the vehicle. [XXX] [XXX] [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2020 Nissan Rogue Sport S AWD - The entire car unexpectedly shut down (I.E.: Exactly as if the car was completely off) while driving on two separate occasions, almost causing massive accidents and potential severe injury and/or death for everyone affected. Fortunately, I immediately reacted to get on a shoulder lane and allow the car to slow down, even though the car had no power steering, breaks that malfunctioned, and an electrical system/lights that completely went dead. This is all due to the JackKnife Key recall, which was not properly disclosed by the dealership, and which Nissan refuses to properly address and fix the matter even while acknowledging that an accident could have caused severe bodily injury and/or death. Also, the recall permanent fix is negligent due to the fact that the key fob would have a plastic spacer that would require key fob to have the key out in the open position at all times. The issue is that the key fob was never engineered to be in an open position at all times, so it would most likely break fast. This would require the consumer to now pay thousands of dollars to have a a new key fob made and to replace the affected areas of the key slot. Nissan should be responsible for finding a permanent fix , which should be to replace all affected parts with new ones, instead of inserting a cheap plastic spacer in the key fob which would require it to stay erect 24/7 all in the name of profits. The lives of our family members, kids, loved ones, and anyone affected are more important than Nissan's cheap fix (a cheap plastic spacer that probably costs less than $0.99 to produce, all in the name of increased profits and decreased costs by finding the most unsafest and cheapest solution possible. What if the spacer breaks, since the key will get destroyed being erect 24/7 in someone's pocket all day, and this happens again! Nissan should be mandated to either replace all affected parts with completely new parts or buy the car back above value.
I went through a recent DDoS attack by a neighbor where they used signal boosting to spoof my key fob. From there, they were able to access the Intelligent Drive System, GPS and audio. On June 25th, the same criminals tracked me down through the GPS outside of Marshall TX and attmpted to hijack the vehicle. I had to call 911 and run for safety, it was terrifying. The entire day I could hear interference over the radio, this remained an issue for weeks. I took it to a Nissan Dealer to show them the mass amount of Malware that was installed, but was told I could just buy another car instead. To make matters worse, at one point in time, this group that hacked the vehicle, was able to alter my speed remotely. It is impossible to have anyone at Nissan take me seriously on this matter, yet you can see online that this is a known concern for this model specifically. I believe it is pertinent that Nissan review boot loader settings on these vehicles for a known fatal flaw that leaves the user vulnerable to these types of attacks, this could have caused me to crash several times and is downright scary that anyone with a little background could penetrate these systems so easily.
The contact rented a 2019 Nissan Rogue Sport. The contact stated while entering the vehicle, the contact struck the key fob and the vehicle shut off inadvertently. The contact stated that the vehicle had experienced the failure listed in the federal safety agency Campaign Number: 23V093000 (Electrical System). The vehicle was returned to Hertz, and the contact was unaware if the vehicle was repaired. The manufacturer was not contacted. The failure mileage was 55,810. The VIN was not available.
The contact owns a 2019 Nissan Rogue Sport. The contact stated that on various occasions, multiple attempts were needed to start the vehicle after the key was placed in the ignition. The contact also stated that the key fob failed to unlock the doors. The contact stated that an unknown warning light was illuminated. The vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The VIN was included in the federal safety agency Campaign Number: 23V093000 (Electrical System). The manufacturer was not made aware of the failure. The approximate failure mileage was 57,000.
Related recalls
Electrical system: ignition: anti-theft: immobilizer/proximity: key/sender
- What is wrong
- Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
- Risk
- Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.
- Remedy
- Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1‑800‑867‑7669. Nissan's number for this recall is R22C5.
Recall number 23V093000 · Recall details
Questions about the Nissan Rogue Sport key fob
Which Nissan Rogue Sport years have key fob or push-button start problems problems?
The model years with the most reports are 2019 (6 complaints), 2020 (3 complaints) and 2018 (1 complaints).
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