2020 Nissan Rogue: brakes engage by themselves (phantom braking)

Filed May 29, 2024 · Driver assistance, Lights · 133,321 miles · TX

The contact owns a 2020 Nissan Rogue. The contact stated that while driving at various speeds, the vehicle had experienced "Phantom Braking" causing the braking system to erroneously activate and the vehicle to abruptly stop. During the failure the Forward Collision Avoidance system malfunction message was displayed. Additionally, while driving at night, the high beam headlights failed to automatically activate as designed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 133,321.

Filed Jul 24, 2023 · Brakes, Driver assistance · GA

In October of 2022, While I was driving my 2020 Rogue on a country road to a school event for my granddaughter, the car made a soft bell sound then it immediately slammed on the brakes for no reason that I can understand. I immediately pulled the car off the road. It showed a triangle with an exclamation point within it in the dash display. I shut the car off and when I restarted it the triangle was gone and it drove ok. I later read online that this could be an AEB issue. It was a clear day with no rain and no cars close in front and, luckily, behind me. It scared the hell out of my wife and I. I no longer feel safe in the car if it can do this for no reason! I brought the car into a Nissan Dealer to have it checked on 10/20/22. They did not find any problems with it. They also did not see any fault codes that something happened within the vehicle's memory. I find it unbelievable that the car did not record the fault. To me this means that Nissan has deliberately disabled this function for this fault. I have done a lot of research and apparently this is a well known issue with Nissan vehicles, not just the rogues. I have also read that there are 2 class action suits against Nissan for this. I brought the vehicle in again in Jan 2023 to get the car checked again for the False Activation of AEB, FEB, or FCW. This time I asked to have it checked per NTB18-041D and reprogrammed to the latest software and/or any required hardware to fix this well known issue. They said this NTB was not for my rogue and did not fix it. I have read that this is normal for this defect shown in the NTB. I am still afraid to drive this car and have only driven it about 400 miles since it was looked at. And now I only drive it with the AEB disabled as I was instructed by a tech in the service dept. I would really like to be able to use the AEB safety feature without fear of it falsely locking up the brakes while I'm driving. This Rogue only has 6835 miles on it.

Filed Feb 17, 2023 · Driver assistance · GA

In October of 2022, While I was driving my 2020 Rogue on a country road to a school event for my granddaughter, the car made a soft bell sound then it immediately slammed on the brakes for no reason that I can understand. I immediately pulled the car off the road. It showed a triangle with an exclamation point within it in the dash display. I shut the car off and when I restarted it the triangle was gone and it drove ok. I later read online that this could be an AEB issue. It was a clear day with no rain and no cars close in front and, luckily, behind me. It scared the hell out of my wife and I. I no longer feel safe in the car if it can do this for no reason! I brought the car into a Nissan Dealer to have it checked on 9/20/22. They did not find any problems with it. They also did not see any fault codes that something happened within the vehicle's memory. I find it unbelievable that the car did not record the fault. To me this means that Nissan has deliberately disabled this function for this fault. I have done a lot of research and apparently this is a well known issue with Nissan vehicles, not just the rogues. I have also read that there are 2 class action suits against Nissan for this. I brought the vehicle in again in Jan 2023 to get the car checked again for the False Activation of AEB, FEB, or FCW. This time I asked to have it checked per NTB18-041D and reprogrammed to the latest software and/or any required hardware to fix this well known issue. They said this NTB was not for my rogue and did not fix it. I have read that this is normal for this defect shown in the NTB. I am still afraid to drive this car and have only driven it about 400 miles since it was looked at. And now I only drive it with the AEB disabled as I was instructed by a tech in the service dept. I would really like to be able to use the AEB safety feature without fear of it falsely locking up the brakes while I'm driving. This Rogue only has 6835 miles on it.

Filed Oct 18, 2022 · Driver assistance · NJ

Was driving on a county highway in Mercer County, NJ that I’ve driven many times before around 40-45 MPH in perfect sunny weather, mid-morning, when suddenly the car slammed on the brakes on its own. It was a terrifying experience as it happened so fast and I had no control over the vehicle. The blessing is that no one was behind or next to me, but what’s unnerving is there was no one or no objects in front of me. It actually took me a few minutes to make sense of what happened. There was seemingly no logical reason the automatic emergency break system should have activated. I drove it slowly to the dealer and left it as it was a weekend. Next day they checked the car/sensors and could not find an issues and said the software was up to date. They opened a ticket with Nissan who advised to replaced and configure the sensor. I pray it doesn’t happen again but they can’t guarantee it won’t as they said they’ve had other complaints (which they report to Nissan). If someone had been behind me, I was driving faster, or bad weather was present it could have ended very badly. I’m terrified it could happen again that I plan to keep that feature turned off when driving on high speed or busy roads. The annoying part is you have to manually turn it off each time you start the car. I’ve only had it back for a day so not sure what will happen. While the dealer did all they could to help me and make sure my car was safe, I think these features/sensors need to be investigated, let’s not wait until someone dies or is seriously injured.

Filed Oct 13, 2020 · Brakes · 5,000 miles · OK

I was driving about 40 MPH on a public road when the vehicle suddenly and abruptly braked on its own. There was no one in front of or behind me when it happened.