While trying to get into my vehicle my door wouldn't open. I had to open it manually with my key. Once inside, I noticed the door locks Also wouldn't lock or unlock my driver's side door. After searching into this, I fear if I dont manually lock it while in use (driving) my car door can fly open.
2020 Nissan Rogue: doors won't lock, open or latch
12 of the 154 complaints about the 2020 Nissan Rogue describe doors won't lock, open or latch.
- owner complaints
- 12
- of this car's complaints
- 8%
- recalls
- 0
Is there a fix? No recall or service bulletin covers this area of the car yet.
Doors won't lock, open or latch by model year
What owners say
Vehicle Information: 2020 Nissan Rogue Component: Structure/Doors Latch/Lock/Linkage Description of Incident: I am writing to report a serious safety defect regarding the front door lock actuators on my 2020 Nissan Rogue. Without warning, the front door lock actuator(s) completely failed, rendering the electronic locking and unlocking mechanism useless.This is a critical safety hazard. When the actuator fails, the door can become jammed and I cannot lock my front doors. In an emergency situation or a motor vehicle accident, first responders would not be able to open the doors from the outside, and occupants would be trapped inside due to this component failure. In safety situations I am unable to use the fob to unlock/lock the doors nor the buttons inside the car to lock/unlock. This is a well-documented and widespread issue with the 2014–2020 Nissan Rogue generation. Nissan is aware of this defect but has not issued a recall. I am requesting that the federal safety agency launch an official safety investigation into Nissan's door latch and actuator assemblies before this defect results in a severe injury or fatal entrapment.
Drivers seat, unsafe movement wall car in motion, and when applying Brake. Seat lever at times constantly drains battery rear and forward motion sensor applies brakes when nothing obstructing rear seat belts have made it difficult to either secure or unsecure passengers door locks on driver side need to go around through passenger to unlock. We have taken in the gate to be fixed because the rear gate hatch comes down on its own so many issues with this vehicle. There are documentations at the dealership with service advisor in capital Auto Mall Parkway, Nissan. San Jose, California.
The door lock actuator no longer reliably locks or unlocks the driver's door.
Driver's side door locks intermittently will not lock or unlock with button or intelli key fob. Requiring to use manual key inside intelli key to unlock/lock car or manual inside lock itself. Multiple people have filed complaints about this. There is even a class action lawsuit. Something should be done to force Nissan to do a recall instead of saying we can fix it for $700. I understand that some may not see this as a specific safety issue but when coming to your car in a dark parking lot and having to search for the key to manually unlock it, feels a little like a safety issue to me. Thank you for your time.
The front passenger door lock does not fully engage or disengage with the key fob or when putting the car in park. The lever must be maually controls by hand to unlock or lock the door.0
UNKNOWN Driver door will not lock via key fob or button. Actuator appears to be faulty. Car has been left unlocked without me knowing numerous time. I have to manually lock/unlock the door. It does stay locked durning driving but, may be manually locked. The auto lock safety feature no longer works.
Our 2020 Nissan Rouge SV has experienced a failure of the driver door electric door actuator. It will not lock using the electric door lock buttons inside the car, the button on the exterior door handle, or using the FOB. The result is that you think the car is locked, but the driver door is NOT locked and opening the door causes the car alarm to go off (the car thinks it is locked). The lock can be manually locked and unlocked using the manual actuator (inside the car on the handle). This problem is described on the internet and there is at least one class action lawsuit in discussion (https://sauderschelkopf.com/automotive/nissan-altima-and-rogue-door-lock-failure-class-action-investigation/). This failure could result in safety issues (thinking the door is locked when it is not) both while driving at highway speeds or during an emergency exit scenario where you cannot unlock the door. I think it should be a mandatory recall to fix these door locks by Nissan. In the meantime, I will try to "fix" it in our car (but will save the bad parts). I have not contacted my dealer (don't really like them). There were no warnings other than we started setting off the car alarm when we opened the door that should have been locked.
The car door lock actuator failed prematurely. Part should last 10 to 20 years. It's not locking the door or if it is locked it won't let you in or out. Big issue regarding safety. I know past models had a recall. Unfortunately haven't heard anything on it for my model year. Getting repair done for my own safety out of pocket.
The front driver and passenger door lock do not function properly. Both with key locks and in door lock switches. The car has less than 35k miles.
I am writing what I think is a safety issue on a 2020 Nissan Rogue S. Left my house to go to a local store. When I park, I normally press the internal lock button and not the lock button on fob. I exited the vehicle and closed the door. Came back to vehicle, for some reason I just grabbed the door, not using the key fob, nor the ignition key to enter, and the driver side door opened. I questioned myself what just happened. I did not think much of it. Well I made another stop. I parked, pressed internal button, exited and closed door. I came back and pull driver side door handle and the door was unlocked again. So while parked I tried to diagnosis why the door was unlocked again. I used the internal lock button first, all but the driver side door lock, I used the lock button on the key fob, same thing. tried the ignition key, it would lock and unlock. So when I got home I tried to get it to work again, but to no avail. I tried looking in the vehicle setting, watch you tube videos etc. I even disconnected and reconnected the battery. Nothing worked, Got online and saw a lot of people were having the issue due to door lock actuator failing on Rogues. So I called my nearest Nissan dealership and told them my problem. They could get me in on July 17, 2025 at 8:00 a.m. and it would take several hours to diagnosis. The diagnosis was the actuator failed but power was going to it. To fix it it will cost $905. This is why I am writing you. I think it is a safety issue that needs to be address. If people don't know the vehicle is unlocked there could be some of type of thief or a person could be in your car when you returned. If the door was in the locked position while in the vehicle and you need to get out in an emergency you have to exit another door, which you might not have enough time to do so. If you are trying to enter the vehicle for an emergency and the door stays locked that a safety issue. This is a safety issue and should be recalled. Thank you for your time.
Key FOB and door lock/unlock function failure. Driver side rear door is locked and cannot be unlocked with FOB or manually. In an emergency a passenger in that seat position could be in a life threatening situation. Problem noted on 07/07/2024 (Sunday) and has not been reported to dealership yet. No one has inspected vehicle as of 07/07/2024. There had been one incident a few days previous where driver door would not unlock via FOB or from front passenger lock switch. Door was finally opened by passenger reaching across and hitting door switch on driver side. No warning lamps noted during these events.
Related recalls
No recalls on record for this model year.
Questions about the 2020 Nissan Rogue door locks
Is doors won't lock, open or latch a common problem on the 2020 Nissan Rogue?
12 of 154 owner complaints about the 2020 Nissan Rogue (8%) mention doors won't lock, open or latch. The model year with the most reports is 2009.
Is there a recall or service bulletin for this on the 2020 Nissan Rogue?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2020 Nissan Rogue
Key fob 9Collision warning 8Fire or smoke 6Phantom braking 5Stalling 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2020 Nissan Rogue?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history