The Vehicle has developed this problem: the passenger-side door will not lock or unlock using either the key fob or the interior power-lock switch and has to be operated manually. Because the same failure has occurred on two consecutive model years, I am concerned this may be a recurring door-lock actuator defect rather than normal wear. I have a case number open with the Nissan Consumer Affairs. The case number is XXX. I also own a 2018 Nissan Rogue SV; the VIN number is [XXX], with the same exact problem. The case number for the 2018 Nissan Rogue is 56992161 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2019 Nissan Rogue: doors won't lock, open or latch
16 of the 341 complaints about the 2019 Nissan Rogue describe doors won't lock, open or latch.
- owner complaints
- 16
- of this car's complaints
- 5%
- recalls
- 0
Is there a fix? No recall or service bulletin covers this area of the car yet.
Doors won't lock, open or latch by model year
What owners say
On XXX I was traveling with my [XXX] mother who has 2 plates to her hips from a fx. We had stopped at a rest area. I went to get her out of the front passenger side and the door would not open from outside or inside. The other doors were fine. She is not able to climb over the front console so I called the police. They were able to get her over the front seat to the back. Very upsetting for this to happen. I went online to see what the issue could be and saw there is a class action suit against Nissan on the door locks(actuator) as Nissan is refusing to do a recall. I went to my Nissan dealer to do repairs and sure enough it was the actuator. Cost of $940.95. The dealer could have cared less of what happened. This is a safety issue. What if all my locks did not open and she was stuck in the car since the temps were 96 that day.Receipt for repairs are attached. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Passenger side door lock will not respond via iKey or button inside of car rear automatic trunk hatch will let down and close on its own with someone bending over to remove or put something in the trunk also rear back middle seat seatbelt locked while being filled extended and has permanently stayed locked and will not wind back in.
Passenger side door lock became unresponsive to the vehicle's key FOB, and any attempt to open the passenger side door triggered the alarm system. Shortly afterward, the horn began sounding at random while the vehicle was started and being driven.
Driver side door will not unlock or lock if the sun is shining on it. It gets overheated and will not function. This is a safety issue when it comes to my ability to enter the vehicle in a timely manner as well as the ability to enter at all.
Driver side door will not open when interior level is pulled, button is depressed, or the black toggle button behind the handle will not allow the door to open at all. This is very scary!!! Car is parked position, vehicle is turned off. Door wont open even if you try to push it. Turned the car on after 5 minutes, took three tries to get the door open! Called Nissan 3/13/26 approx 9:30 am [XXX] ) to see if there was a recall or what to do as this is a safety issue. Told to take the car to the dealer. This is the second time this has happened in a month. The first time I thought it was an isolated event in FEbruary. No accident or injury to report INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
There are two issues with my 2019 Nissan Rogue - 1. Parasitic drain - Battery dies if the car isn’t operated for 5 days. 2- Door Lock Actuator - Door Lock Actuator on the driver side door has failed and doesn’t work through the remote. A key has to be inserted in the car or manually locked for it to be locked.
Summary of the Problem: The passenger side front (left passenger) door lock actuator on my 2019 Nissan Rogue has failed for the second time. This is a repeat failure of the same component, which was previously replaced approximately four years ago. The lock intermittently fails to lock or unlock using the key fob, interior door switch, and manual controls. This defect presents a significant safety concern. When the actuator fails: •The door may remain unlocked while driving •The door may fail to unlock, trapping occupants inside the vehicle •Occupants may be unable to exit the vehicle in an emergency •There is a risk that the door could open unexpectedly while the vehicle is in motion Because this is a passenger door, it directly affects occupant safety, particularly for children, elderly passengers, or anyone who may need to exit the vehicle quickly. Failure Details •Vehicle: 2019 Nissan Rogue •Mileage at current failure: approximately 74,000 miles •Door affected: Left rear passenger door •Failure mode: Lock actuator intermittently fails to lock/unlock •Methods affected: Key fob, interior lock button, and manual door lock •Prior repair: Door lock actuator replaced once before; same issue has reoccurred This indicates a pattern of premature failure rather than normal wear and tear. Frequency and Pattern: This appears to be a known and widespread issue affecting Nissan Rogue vehicles across multiple model years. There are numerous consumer complaints describing identical failures of door lock actuators on Nissan Rogue vehicles. A class action lawsuit (Khalifa v. Nissan North America, Inc.) was filed alleging a latent defect in Nissan door lock actuators across multiple Nissan models, including the Rogue. Although the lawsuit was administratively stayed pending arbitration, the underlying safety defect remains unresolved for vehicle owners. I am requesting that the federal safety agency investigate the repeated failure of door lock actuators in Nissan Rogue
Driver side door look slips and does not lock fully creating a life and safety issue for our families Rogue. This problem was addressed by Nissan in 2015 only, (vehicles manufactured June 5, 2015, to June 13, 2015. In the affected vehicles, the driver side front and rear doors may not fully latch. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, Door Locks and Door Retention Components."") but this is still an issue and I am having the same problem in my 2019 Rogue. Not sure why Nissan is not willing to fix the problem in additional Rogue years since this is still a life and death issue for the safety of the drivers.
at about 45,000 miles i noticed my passenger door lock intermittently not responding the lock and unlock from the key fob and button on the drivers door. had i not noticed this could cause a dangerous situation safety wise. i took it to dealer said actuator is not working all the time. at that point i declined to fix it as i do not utilize that door often but now at about 63,000 miles it is not working at all unless i physically lock and unlock the door with the inner lock switch on the passenger door. rest of doors work fine this should not be killing off already. *do not recall the official first date i noticed that but if needed i can ask the dealer so below date is an estimate
The contact owns a 2019 Nissan Rogue. The contact stated that the passenger’s side front door failed to unlock and lock with the key fob. The lock also failed to lock with the inside lock button intermittently. The contact stated that the alarm indicated that the doors had been unlocked with an audible sound; however, over time, the alarm failed to activate. The failure had become more persistent over time. The vehicle had not been taken to the dealer. The vehicle was taken to an independent mechanic where the door lock mechanism was replaced. The manufacturer was made aware of the failure where it was confirmed the repair was not covered under warranty or recall. A case was filed with the manufacturer regarding the failure. The failure mileage was 41,400.
The door latch for the fuel does not open when pushing the button for the fuel, I have been stalled on multiple occasions stuck sitting waiting for the latch to finally open. The last time I pulled into a dealership in Conroe Texas they said the solenoid valve was broken and I would have to pop off something on the inside to access the lid to get it to open. I bought this SUV [XXX] and have had issues for at least the last 6 months and told different things - this latest is to google or you tube the issue. I myself feel like it is a safety hazard never knowing when the door will open INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Related recalls
No recalls on record for this model year.
Questions about the 2019 Nissan Rogue door locks
Is doors won't lock, open or latch a common problem on the 2019 Nissan Rogue?
16 of 341 owner complaints about the 2019 Nissan Rogue (5%) mention doors won't lock, open or latch. The model year with the most reports is 2009.
Is there a recall or service bulletin for this on the 2019 Nissan Rogue?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2019 Nissan Rogue
Collision warning 20Jerking 17Grinding brakes 14Phantom braking 14Key fob 11Backup camera 10Check engine light 10Hesitation 9ABS 7No deployment 7Stalling 7Lane assist 6Transmission failure 6Adaptive cruise 5Seat belt 5Won't start 5
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