2021 Nissan Rogue: doors won't lock, open or latch

Filed Jul 14, 2026 · Body, Electrical · CT

I have two major safety concerns for my 2021 Nissan Rogue. 1) FAILED REAR DOOR ACTUATORS ON BOTH THE DRIVER AND PASSENGER SIDE OF VEHICLE: I own a 2021 Nissan Rogue with approximately 68,000 miles. The rear driver AND passenger side door lock actuator failed, causing the rear doors to no longer lock or unlock electronically using either the key fob or the interior power door lock switch. The door must now be operated manually from the inside, no one can freely open the doors from the outside. I have to crawl in the backseat to open the doors. This creates a safety concern because, in an emergency, a rear passenger may not be able to quickly exit the vehicle if the door cannot be unlocked electronically. This failure affects a rear passenger door and could delay a child's or other passenger's ability to exit the vehicle quickly in an emergency if the electronic lock cannot be operated. It also creates a vehicle security concern because the door does not lock properly. I have found multiple reports from other 2021 Nissan Rogue owners describing the same rear door lock actuator failure at similar mileage. This appears to be more than an isolated incident. The vehicle has not been involved in an accident, and the failure occurred during normal use. 2) FAILED EGR VALVE: The EGR cooler has failed internally and is allowing engine coolant into the combustion chambers. The vehicle experienced a sudden engine malfunction related to an EGR (Exhaust Gas Recirculation) system failure. The diagnostic trouble code was P0401 –and was diagnosed with an EGR cooler failure causing coolant to leak into the combustion chambers. While driving, the vehicle displayed “Engine Malfunction-Power Reduced-Service Now.” The car went into reduced power mode, significantly limiting acceleration and normal vehicle operation, creating dangerous driving conditions. A sudden reduction in engine power on a highway or in traffic presents a significant safety hazard. Please investigate a recall.

Filed Apr 28, 2026 · Electrical · FL

All four door locks are now inoperable. Doors do not respond to normal locking and unlocking features. Doors lock and unlock randomly making this a safety concern for those in the vehicle. NIssan is well aware of this ongoing problem and have issued several Technical Services Bulletins as a result, but have refused to take responsibility for this safety concern.

Filed Apr 6, 2026 · Electrical · NE

Three out of the four door lock actuators have gone bad. It’s the front driver side door, rear driver side door, and rear passenger side door. That’s not normal wear and tear, that’s a defect and it’s a safety issue.

Filed Feb 17, 2026 · OH

June 2025 rear door locks stopped working. (Odometer 12,538) I was unable to lock/unlock doors with key fob or with inside driver's door lock/unlock button. Repaired 06/10/2025 at Mentor Nissan, 44060, by replacement of parts #82500-6R0B & 82501-6R0B: CONTROLLER-LOCK in both rear doors. Incident #2: Feb 2026 front driver-side door lock became inoperable, the same as had occurred with the rear door locks. I'm at Nissan Mentor today (02/17/2026) for evaluation & repair. (Odometer 15,200) Both of these door lock issues resulted in inability to enter/exit vehicle. Very dangerous if someone were unable to exit vehicle in emergency. Otherwise a big inconvenience requiring one to climb over other seats to enter/exit vehicle. The car is under extended warranty. June 2025 I paid $100 deductible plus tax & fee, totaling $110.21. Today's repair cost to be determined. In each incident there were no warning lamps or messages. Both issues began with intermittent lock/unlock failure, then escalated to complete failure within 2-3 weeks. This has caused several inconveniences of not being able to enter the vehicle through the effected doors. And now the second incident again requires waiting for repair. In the first instance with rear door there was a wait of several weeks for the needed replacement parts. I anticipate the same delay with the front door repair. As I write this I'm at Mentor Nissan facility waiting for report from service department.

Filed Oct 23, 2025 · Body · TX

I noticed that my car was often unlocked after I knew for a fact that I locked it. I also had a problem with the right passenger door not unlocking even when the unlock button was pushed. I would often have to physically unlock that door on its own. After this happened for about a month, the car now opens even if I have locked it, with some of the doors causing the alarm to sound, even the door easily opened. I am concerned about safety especially when going out late at night or leaving my car parked in public lots. The problem was confirmed by the dealer when I went in for service. They inspected it and told me the door lock actuators on the back doors are bad. After looking this up, I see that there is a class action suit pending for this issue. There were no warnings prior to this happening.

Filed Oct 14, 2025 · TN

My auctuators door locks have failed numerous times. The passenger rear was replaced when the vehicle was still under warranty. In the last 6 months the front drivers side, and passenger side has failed. Nissan does not have a recall on these and should! My car only has 32,000 miles on it. There obviously is an issue that needs to be addressed with a recall.

Filed Aug 12, 2025 · Locks · AL

Driver side rear door lock electrical actuator will not lock or unlock the door. Door has to be manually unlocked. In the event of an emergency, it will delay the egress of a passenger in the rear seat. The issue would make it near impossible to unlock the door in an emergency especially if it were submerged in water. This is a safety issue and has occurred on a number of these Nissan vehicles. The vehicle is available for inspection if requested.