Backup camera failed. All sensors are working but when placed on reverse no camera are working
2021 Nissan Rogue: backup camera failure
11 of the 298 complaints about the 2021 Nissan Rogue describe backup camera failure.
- owner complaints
- 11
- of this car's complaints
- 4%
- recalls
- 0
Backup camera failure by model year
What owners say
The backup camera stopped working. Vehicle taken to Buckeye Nissan in Ohio and rear hatch cover removed and a significant amount of water discovered in the rear hatch exposing the camera to this water has short circuited the camera disabling it. Tech checked the wire leading to the camera and reports that it has no power. Only option from 2 Nissan dealers is to replace the entire rear hatch at a cost of over $5000. Water penetration is coming in from the rear wiper which has a rubber gromet around it that is not water tight allowing a significant amount of water to short out the cameras on the 2021 Nissan Rogues. Common problem according to all of the Nissan forums online.
My rear back up camers stopped working. I took the car to my local nissan dealer. I bought the extended warrenty for electronics so they replaced the camera to no avail. Then they replaced the a/v control unit which did not fix the probelm. At that time they advised me the rear wiper grommet leaked wated which caused the camera connector to corrode. They advised me to fix this I must replace the tailgate. There is no repair for this. I have seen posting on facebook and other places showing I am not the only person this is happening to. The dealer knew about it but when I questioned if it was a known issue thet played dumb I feel this is a safety issue as I have no rear camera now
The contact owns a 2021 Nissan Rogue. The contact stated that after starting the vehicle and then turning off the vehicle and entering the residence, the contact then attempted to restart the vehicle, and the vehicle failed to restart. Several unknown warning lights were illuminated. The contact was unable to roll down the windows. The contact was assisted with jumpstarting the vehicle. The vehicle was taken to the dealer, and the contact was informed that the battery needed to be replaced. The battery was replaced. The contact stated that on a separate occasion, while the vehicle was stopped at a stop sign, the vehicle made an abnormal sound and then stalled. The vehicle failed to restart, with several unknown warning lights illuminated. The contact was unable to move over to the side of the road. The contact called a family member for a jumpstart. The vehicle was then taken to the dealer; however, the vehicle was not inspected or diagnosed. The contact stated that the failure persisted. Upon further investigation, the contact related the failure to a manufacturer’s campaign related to the Body Control Module (BCM). Most recently, the contact stated that the rearview camera displayed a distorted image or a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The contact turned off the vehicle and waited for several minutes before restarting the vehicle. The contact stated that the rear camera would then reboot. The contact stated that while using the key fob, the doors or liftgate failed to lock securely. The manufacturer was not notified of the failure. The failure mileage was approximately 41,000.
The battery was drained on several occasions starting just shy of a year of owning the vehicle, after recharging it would be fine and showed no signs that it needed replacing, until it was finally completely drained and wouldn’t start without being jumped in June 2025. The USM Configuration for the EEM recall was completed at this time along with a battery replacement. However, research suggests that issue could lead to draining of the battery, which the dealer denies was a possibility. These issues combined lead to all warning lights/lamps being produced on the display panel intermittently with a different message as to what the problem was each time. Turns out the only issue was the battery, according to the dealer. There have been several other issues I believe may be electrical related but unsure and when the taken to the dealership to have inspected was told the system just needed to be updated, however it has never fixed these issues, such as rearview backup camera screen black and not working intermittently and sometimes staying on while driving at higher speeds, screen in middle dash not responding to touch or buttons at random, doors automatically and unintentionally unlocked, doors not opening from the inside or outside on rare occasion, system in dash completely shutting down as if the vehicle was turned off and flashing before coming back up, vehicle not starting here and there while inside the vehicle or with key fob or app for remote start. All the random issues have been ongoing since the purchase of the vehicle, but told due to the dealer unable to recreate each problem, they are unable to actually identify what it is.
Back up camera, and other cameras near corners of the car are not displaying. Contacted Nissan about the issue said there is nothing they can do even though they have other recalls on cars with the same problems, just not my model. I also feel as if other components of the car need to be checked to ensure upmost safe driving and functioning. Have photos of car in reverse but no display of any camera.
The back-up camera on my car no longer functions. When put in reverse, the back-up area appears gray and there is an X in it. The birds-eye view portion works on the sides and front, but the back is also gray and has an X in it. Other 2021 Nissan Rogues were recalled for this problem happening around the 50,000 mile mark. Mine was not one of them but I am thinking it probably should have been. No accidents have happened and I do know how to use mirrors to back up but this should not be happening. I would not report it if I had not seen that thousands of2021-22 Nissan Rogues had been recalled for this issue. I am putting the date as 5/1/25, but this happened intermittently when it was windy so I thought it had something to do with the wind. It completely stopped working on 5/1/25.
The display went black when backing up and the rear camera turned on
My backup camera was intermittent and then stopped working. Had extended warranty and got backup camera replaced. Worked for 2 weeks than was intermittent again. Brought back into dealership and was told that it was the wiring harness inside the back tailgate that was the issue. In order to fix the whole back tailgate of my 2021 Rogue SV AWD had to be replaced. Camera only works 2% of the time. Nissan won't take care of the problem.
I purchased this vehicle new and started having issues with it at 3,000 miles. The screen freezes or just stops working, the HVAC system blows out 2 totally different temps even though it's "Synced" on the same temp. My blind spot warning is malfunctioning, the rear camera has stopped working and the rear tailgate fills with water, I was told I would need a whole new tailgate to fix that, I supposedly had the retractors replaced in my seatbelts and those still do not retract. The car has slammed on the brakes on the highway for no reason causing a burn on my neck, supposedly that recall was performed but I dont think it was. I have also caught Gandrud Nissan in an act of fraud once already regarding my vehicle being there for an entire week and them trying to say it was never there, and I believe they never performed these recalls or fixes, otherwise my seatbelts should work and my cameras would be working. This vehicle has given me nothing but issues since I bought it. I have video and paperwork to back this all up. When I asked to speak with the owner of Gandrud Nissan who has done all the work on my vehicle while under warranty, he refuses to call me back. I would like an investigation done to see if these parts have been replaced and the recall work was actually performed, I do not want Nissan notified until after another party has checked to see if the work was done.
The contact owns a 2021 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the instrument panel and radio went black. The driver’s and passenger’s side front doors and tailgate door failed to open intermittently. Additionally, the front and rearview camera failed to display intermittently. The vehicle was taken to the dealer, but the dealer could not replicate the failure. The dealer informed the contact that they would be contacted when the replacement radio arrived. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened and transferred to arbitration. The manufacturer also sent out a specialist from California to test drive the vehicle, but the specialist refused to test drive the contact's vehicle. The failure mileage was approximately 400.
Service bulletins that may apply
- Wiring harness repair information
- Steering wheel switch buttons inoperative, sticking, or not clicking when pressed if you confirm
- Rear view camera is inoperative or "x" is displayed when shifting into reverse if you confirm
- Intelligent cruise control inoperative and AEB/feb warning light on or radar obstruction message displayed...
- Dtcs B2740-87, B2744-87, and/or B274D-87 stored if you confirm
- HVAC blower does not operate on cold starts applied vehicles: 2021-2023
- Software update pop-up notification
- Telematics control unit reset after automatic collision notification
Related recalls
No recalls on record for this model year.
Questions about the 2021 Nissan Rogue backup camera
Is backup camera failure a common problem on the 2021 Nissan Rogue?
11 of 298 owner complaints about the 2021 Nissan Rogue (4%) mention backup camera failure. The model year with the most reports is 2018.
Is there a recall or service bulletin for this on the 2021 Nissan Rogue?
There are 0 recalls and 94 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2021 Nissan Rogue
Check engine light 30Loss of power 16Stalling 16Ball joint 12Fuel pump 11Fuel smell 11Jerking 11Overheating 10Engine failure 9Screen failure 9Sunroof shattered 8Water leak 8Won't start 8Door locks 7Adaptive cruise 6Collision warning 6CVT failure 6Wipers 6Fuel leak 5Power steering loss 5Pulling 5
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