2024 Nissan Rogue: backup camera failure

Filed Oct 16, 2026 · Electrical · FL

The rearview backup camera intermittently fails, displaying a solid black screen when shifted into Reverse, creating an immediate backover hazard in direct violation of FMVSS 111. The infotainment system is confirmed stuck on factory launch firmware SQ3A.220705.003.A1. This failure exactly mirrors the federal safety agency Recall 24V‑748 (Nissan Recall R24B3) for 2024 Rogues. Nissan Consumer Affairs (Case #XXX) has refused diagnostic or software update assistance because the vehicle is marginally outside basic warranty (~37,500 miles) and this specific VIN was omitted from the initial recall population. The manufacturer is demanding a $180 diagnostic fee to inspect a documented federal safety defect. Video link - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Mar 18, 2026 · MD

Twice-- most recently in March 2026, the back up camera and the 360 camera failed. The screen went blank. Putting the transmission in Reverse did not engage the backup camera and pushing the "Camera" button on the dash did not engage the front or 360 camera. The interface screen was blank. After shutting off the car for a couple hours and then restarting it, the cameras worked again. Brought the car to a Nissan dealer and they could not replicate the symptoms. It occurs intermittently. The dealer said there was no recall for my VIN regarding the cameras. It's a 2024 Nissan Rogue SL with about 25,000 miles on it.

Filed Mar 5, 2026 · Electrical, Transmission · 400 miles · TX

The contact owns a 2024 Nissan Rogue. The contact stated that while using the key fob to unlock the vehicle, the vehicle failed to open unless the key fob was nearby the front driver's side exterior door lock button. The contact stated that while idling, the steering wheel locked up on one occasion, and on another occasion, the vehicle lunged forward while depressing the brake pedal. Additionally, the contact stated that upon starting the vehicle, the infotainment system screen display was black, and the rearview camera was inoperable while the vehicle was in reverse(R). The contact stated that the failure recurred intermittently. The contact also stated that while attempting to drive from a complete stop, the vehicle hesitated to respond and made an abnormal sound. There was no warning light illuminated. The dealer was unreachable. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 400.

Filed Nov 18, 2025 · Electrical, Engine · FL

Infotainment system malfunctions, screen freezes or goes black when trying to use back up camera. CarPlay malfunctions regularly, Bluetooth fails to connect phone. Car changes temperature to Celsius frequently even changes back after reverting to Fahrenheit. Transmission has a juddering (skipping) feel when trying to maintain speed.

Filed Sep 14, 2025 · Electrical · OK

Left side IVI system intermittent, yes. Unable to communicate handsfree or if in an emergency situation contact onboard 911 systems. Yes, the problem has been recreated twice with dealership and four videos of outages were submitted to dealership. Yes, the manufacturer inspected and called it needing a software push from Nissan. No software update is not available couldn’t be determined when fix was available. No, warnings were available before outage occurred. The vehicle only has 6600 miles and is a year and 3 months old. I am the first owner, the first appearance occurred after the software update of the recall on backup cameras by the federal safety agency.

Filed Aug 12, 2025 · HI

I have problems with my reverse camera. When in reverse sometimes it will freeze or show a blank screen other times it will act normal. I went to the Deloris 3 times 1 time they replaced the camera but it kept doing the same thing the other 2 they could not verify.

Filed Jul 21, 2025 · Electrical · NY

I have a 2024 Nissan Rogue Platinum with a faulty infotainment system. The screen has not worked since the day I took delivery of the car, the dealership assured me only a simple update would be needed to fix the issue. However, several months and only 3k miles later, I've had the screen replaced on the car. Unfortunately, this has not fixed the issue, it still malfunctions. (Photo attached is a month after the replacement) From small pixel, to green lines, and even completely blacking out. The volume stops working, the backup camera done engage, and the touchscreen becomes unresponsive. I have been to the dealership over 5 times for this issues and have contacted Nissan Consumer Affairs multiple times, and yet I still have a faulty infotainment system. I am not sure why this is happening but I know I am not the only one. I was actually referred to fill out this for by someone else also having this issue. I purchased a new car for safety and reliability which have yet to see from this vehicle. Nissan keeps dismissing my concerns, they essentially told me the car is perfectly fine and functioning to standard. But, how can this be safe? I would be safer in a car from the 90's. I feel cheated, lied to, and taken advantage of. And I KNOW I am not the only one, and now just in the USA, but worldwide.

Filed Jun 18, 2024 · Electrical · CA

Car was purchased band new on June 11, 2024. The day after purchase, the screen went blank and there is no backup camera, and has occurred every day. This is a safety issue for me. Had the car in to the service department twice. Nissan approved replacing the screen unit, however; the part is back ordered and it could take months for it to come in. In the meantime, I have a brand new defective car with no backup camera. Dealership said backup camera is not required on cars, hence they do not deem this as a safety issue.