2024 Nissan Rogue: screen or infotainment failure

Filed Oct 16, 2026 · Electrical · FL

The rearview backup camera intermittently fails, displaying a solid black screen when shifted into Reverse, creating an immediate backover hazard in direct violation of FMVSS 111. The infotainment system is confirmed stuck on factory launch firmware SQ3A.220705.003.A1. This failure exactly mirrors the federal safety agency Recall 24V‑748 (Nissan Recall R24B3) for 2024 Rogues. Nissan Consumer Affairs (Case #XXX) has refused diagnostic or software update assistance because the vehicle is marginally outside basic warranty (~37,500 miles) and this specific VIN was omitted from the initial recall population. The manufacturer is demanding a $180 diagnostic fee to inspect a documented federal safety defect. Video link - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Mar 5, 2026 · Electrical, Transmission · 400 miles · TX

The contact owns a 2024 Nissan Rogue. The contact stated that while using the key fob to unlock the vehicle, the vehicle failed to open unless the key fob was nearby the front driver's side exterior door lock button. The contact stated that while idling, the steering wheel locked up on one occasion, and on another occasion, the vehicle lunged forward while depressing the brake pedal. Additionally, the contact stated that upon starting the vehicle, the infotainment system screen display was black, and the rearview camera was inoperable while the vehicle was in reverse(R). The contact stated that the failure recurred intermittently. The contact also stated that while attempting to drive from a complete stop, the vehicle hesitated to respond and made an abnormal sound. There was no warning light illuminated. The dealer was unreachable. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 400.

Filed Nov 18, 2025 · Electrical, Engine · FL

Infotainment system malfunctions, screen freezes or goes black when trying to use back up camera. CarPlay malfunctions regularly, Bluetooth fails to connect phone. Car changes temperature to Celsius frequently even changes back after reverting to Fahrenheit. Transmission has a juddering (skipping) feel when trying to maintain speed.

Filed Aug 12, 2025 · HI

I have problems with my reverse camera. When in reverse sometimes it will freeze or show a blank screen other times it will act normal. I went to the Deloris 3 times 1 time they replaced the camera but it kept doing the same thing the other 2 they could not verify.

Filed Jul 21, 2025 · Electrical · NY

I have a 2024 Nissan Rogue Platinum with a faulty infotainment system. The screen has not worked since the day I took delivery of the car, the dealership assured me only a simple update would be needed to fix the issue. However, several months and only 3k miles later, I've had the screen replaced on the car. Unfortunately, this has not fixed the issue, it still malfunctions. (Photo attached is a month after the replacement) From small pixel, to green lines, and even completely blacking out. The volume stops working, the backup camera done engage, and the touchscreen becomes unresponsive. I have been to the dealership over 5 times for this issues and have contacted Nissan Consumer Affairs multiple times, and yet I still have a faulty infotainment system. I am not sure why this is happening but I know I am not the only one. I was actually referred to fill out this for by someone else also having this issue. I purchased a new car for safety and reliability which have yet to see from this vehicle. Nissan keeps dismissing my concerns, they essentially told me the car is perfectly fine and functioning to standard. But, how can this be safe? I would be safer in a car from the 90's. I feel cheated, lied to, and taken advantage of. And I KNOW I am not the only one, and now just in the USA, but worldwide.

Filed Jul 10, 2024 · Electrical · FL

Since I drove it off the lot, the display screen intermittently and frequently blacks out leaving me with no music, no GPS, no cameras, no hands free phone. Dealership says they can’t fix it, Nissan North America says they can”t fix it. So I just spent over $49,000 for a brand new vehicle under warranty that no one can fix and I can’t rely on. Without cameras, I am not comfortable driving this defective vehicle. The other display doesn’t work accurately either. Outside temperature shows 75 degrees when in reality it’s 91 degrees and it also shows I got 68.6 miles per gallon (ha, ha). So I keep wondering what’s next?

Filed May 23, 2024 · Driver assistance · NJ

The Infotainment system goes black intermittently & frequently- When this occurs, there is no access to any cameras and if it occurs while backing out, the mirrors self-adjust down (for the camera?) and therefore, you are unable to even user your sideview mirrors. I have contacted Nissan Corporate-they deny any issues but the local dealership told me there is a software problem similar to the 2022 issue (recall) but there is no solution because this is a new problem with 2024.