Nissan Rogue screen failure problems

Filed Oct 20, 2026 · Electrical, Engine · PA

I purchased a used 2023 Nissan Rogue on XXX. Within approximately three weeks, I experienced multiple electrical and operational problems. The engine unexpectedly shut off while I was parking, and I had to manually restart the vehicle using the Start button. On a separate occasion, the dashboard/display screen went completely black while I was driving, although the engine continued running. Other problems include doors that do not consistently remain locked, side mirrors that change their adjustments without my input, static and poor sound quality during phone calls through the vehicle's audio system, and phone charging ports that do not function properly. I notified the selling dealership, CarMax in [XXX], on XXX, and returned the vehicle for service on XXX. The service department advised me that the dashboard software had been updated but that the engine shutdown could not be reproduced during a test drive. The cause of the shutdown and other reported problems has not been confirmed. I am concerned about the safety and reliability of this vehicle, particularly the unexpected engine shutdown requiring a manual restart and the dashboard going black while driving. I am requesting that these incidents be documented and investigated as potential vehicle safety defects. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 16, 2026 · Electrical · FL

The rearview backup camera intermittently fails, displaying a solid black screen when shifted into Reverse, creating an immediate backover hazard in direct violation of FMVSS 111. The infotainment system is confirmed stuck on factory launch firmware SQ3A.220705.003.A1. This failure exactly mirrors the federal safety agency Recall 24V‑748 (Nissan Recall R24B3) for 2024 Rogues. Nissan Consumer Affairs (Case #XXX) has refused diagnostic or software update assistance because the vehicle is marginally outside basic warranty (~37,500 miles) and this specific VIN was omitted from the initial recall population. The manufacturer is demanding a $180 diagnostic fee to inspect a documented federal safety defect. Video link - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed May 4, 2026 · Driver assistance · 120,000 miles · NY

The contact owns a 2019 Nissan Rogue. The contact stated that while in reverse(R), the screen would display a blank image. The contact stated that the camera would operate normally when pressing the camera button; just not while the vehicle was in reverse(R). Upon investigation, the contact discovered the federal safety agency Campaign Number: 19V654000(Back Over Prevention) which he linked to his failure. The contact called several dealers in his area and all informed the contact that his vehicle was not included in the recall. An email was sent to the manufacturer and the contact received a response that there were no recalls or warranties on the vehicle. The vehicle was not repaired. The failure mileage was approximately 120,000.

Filed Apr 14, 2026 · Electrical · PA

The Navigation/Entertainment system randomly freezes in heavy traffic and screen goes blank in some instances. Hard reset by turning off car is required and works in some cases. This is a serious safety risk and could cause an accident resulting in injury or death. Nissan Corporate has been notified, initial response was that it needed to occur in front of a Nissan service center tech before they would consider fixing the system. (That is not possible when you are nowhere near a Nissan dealership, nor would you be able to navigate there with a frozen system. This problem has been reported by many Nissan owners and Nissan Corporate refuses to fix the problem There is a case opened at Franklin, Tn corporate. [XXX] in Dispute Resolution is reachable @ [XXX] Case No: [XXX]. Previous assigned case [XXX] by [XXX] in executive services. The screen simply freezes and all navigation is lost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Mar 5, 2026 · Electrical, Transmission · 400 miles · TX

The contact owns a 2024 Nissan Rogue. The contact stated that while using the key fob to unlock the vehicle, the vehicle failed to open unless the key fob was nearby the front driver's side exterior door lock button. The contact stated that while idling, the steering wheel locked up on one occasion, and on another occasion, the vehicle lunged forward while depressing the brake pedal. Additionally, the contact stated that upon starting the vehicle, the infotainment system screen display was black, and the rearview camera was inoperable while the vehicle was in reverse(R). The contact stated that the failure recurred intermittently. The contact also stated that while attempting to drive from a complete stop, the vehicle hesitated to respond and made an abnormal sound. There was no warning light illuminated. The dealer was unreachable. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 400.

Filed Dec 9, 2025 · Driver assistance, Electrical · 41,000 miles · NY

The contact owns a 2021 Nissan Rogue. The contact stated that after starting the vehicle and then turning off the vehicle and entering the residence, the contact then attempted to restart the vehicle, and the vehicle failed to restart. Several unknown warning lights were illuminated. The contact was unable to roll down the windows. The contact was assisted with jumpstarting the vehicle. The vehicle was taken to the dealer, and the contact was informed that the battery needed to be replaced. The battery was replaced. The contact stated that on a separate occasion, while the vehicle was stopped at a stop sign, the vehicle made an abnormal sound and then stalled. The vehicle failed to restart, with several unknown warning lights illuminated. The contact was unable to move over to the side of the road. The contact called a family member for a jumpstart. The vehicle was then taken to the dealer; however, the vehicle was not inspected or diagnosed. The contact stated that the failure persisted. Upon further investigation, the contact related the failure to a manufacturer’s campaign related to the Body Control Module (BCM). Most recently, the contact stated that the rearview camera displayed a distorted image or a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The contact turned off the vehicle and waited for several minutes before restarting the vehicle. The contact stated that the rear camera would then reboot. The contact stated that while using the key fob, the doors or liftgate failed to lock securely. The manufacturer was not notified of the failure. The failure mileage was approximately 41,000.

Filed Nov 18, 2025 · Electrical, Engine · FL

Infotainment system malfunctions, screen freezes or goes black when trying to use back up camera. CarPlay malfunctions regularly, Bluetooth fails to connect phone. Car changes temperature to Celsius frequently even changes back after reverting to Fahrenheit. Transmission has a juddering (skipping) feel when trying to maintain speed.

Filed Aug 27, 2025 · KS

There is a weird sound that comes on after a few minutes of starting the car that appears to come from under the hood on the right side. The touchscreen will go black and then just pop back up. Apple car play stopped working after the screen went black. The traction control light randomly pops up. There are times when the car is in motion and it feels like it wants to stall but just lags then resumes as normal. I took the car in for it's routine oil change and regular check up to the dealership where I purchased the car and was informed upon their completion that a oil pressure warning light came on. The mechanics informed me that I'll need to take it to the Nissan dealership to address this issue due to the warranty as well as the other engine recall. I contacted the dealership to get this scheduled. The Nissan dealership informed me that they will not be addressing the recall issue that I received in the mail. I then asked what happens if the car blows up then and was informed that, that shouldn't happen and if it does well then I guess you'll have a case. I informed him that it has been doing weird things and making a weird sound under the hood. He stated that he would call me back regarding my concerns but he didn't.

Filed Aug 12, 2025 · HI

I have problems with my reverse camera. When in reverse sometimes it will freeze or show a blank screen other times it will act normal. I went to the Deloris 3 times 1 time they replaced the camera but it kept doing the same thing the other 2 they could not verify.

Filed Aug 5, 2025 · Driver assistance, Electrical · 69,000 miles · MI

The contact owns a 2021 Nissan Rogue. The contact stated that while driving at various speeds, the infotainment system would turn off or reboot independently. Additionally, the contact stated that while driving at various speeds under rainy weather conditions, the forward collision avoidance system would independently disengage. There was no warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed, but the diagnosis information was unavailable. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 69,000.