Nissan Rogue key fob problems

Filed Oct 28, 2026 · Locks · 38,000 miles · SC

The contact owns a 2019 Nissan Rogue. The contact stated that while attempting to use the key fob or manually attempting to lock or unlock the passenger’s side door, the doors failed to respond as intended. The manufacturer was not notified of the failure. The approximate failure mileage was 38,000.

Filed Oct 7, 2026 · Body · TN

My daughter suffered a catastrophic failure of the drivetrain in her 2023 Nissan Rogue while leaving Knoxville, Tennessee, on [XXX]. I had the car towed to Ted Russell Nissan, 8565 Kingston Pike, 37919. After a few days, they informed us that it would be repaired under warranty and provided us with a new Nissan Rogue (vin#[XXX]) as a loaner/rental free of charge until the repairs were completed. Five days later, she placed her three year old son in his car seat in the back passenger side of the Rogue, in the driveway of her home in Johnson City, TN. When she walked around to the driver’s door, the car locked itself, locking the key fob, her phone, and her son in the car on a hot sunny day. She used a tablet to call her mother who called 911. The police were dispatched and extracted the child by breaking into the driver’s door. The lock system clearly failed, as it is not supposed to be possible to lock the key fob in the vehicle. Clearly, the child’s life was threatened by this failure. I contacted the dealer and relayed this information to them. Their only response was ‘is there any damage to the vehicle’. When I returned the vehicle on September 12, they had no questions about the incident and made no indication that they intended to investigate or repair this problem. There were no warnings or indications that the lock system was failing. The dealer made no effort to contact my daughter, the police, or other witnesses to the incident. While their indifference to the safety of a child is beyond offensive, I am concerned that they had not addressed this failure and someone else could be at risk if they rent or purchase that vehicle. This form did not allow me to upload it, but I also have security camera footage of my daughter being locked out of the vehicle, the frantic effort to comfort the child through the window while waiting for the police, and the traumatized child being remove from the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 5, 2026 · TX

On [XXX], my 2023 Nissan Rogue unexpectedly locked itself immediately after I stepped out, trapping my 2-year-old son inside in the heat. The key fob was physically inside the car. When the doors locked, I immediately tried to use my smartphone app to unlock the car, but it failed completely. I called my husband, and his app failed too—neither of us could unlock the doors or start the engine remotely. We had to call 911 while my son was trapped for about 7 minutes, until he managed to finally unlock the door from the inside. The car has not yet been inspected by a dealer or the manufacturer, but 911 logged the active emergency. Besides previous minor lag with the smartphone app, there were no other warnings before the app failed. There was a no key detected notification on dashboard despite key being inside vehicle.The vehicle and its computer modules are fully available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 5, 2026 · Electrical · CA

The power liftgate has closed a couple of times without being prompted. (no one has pushed the button inside the car, or on the door. No one is kicking under the car. No one is pushing the button on the key fob) After injuring 2 of my family members, we are now very cautious when using the liftgate. One person must be standing under the liftgate to make sure it doesn't close umprompted and hurt anyone. (I have notified Nissan and the federal safety agency about the 2 incidents with injuries, both required medical care). So she was not injured. but we are all scared of this car... but it is our only source of transportation. And her cosmetology case is massive and will only fit in the trunk. On 9/30/2026, I was dropping my daughter off at cosmetology school and she was retreiving her cosmetology case from the trunk when the liftgate started closing on her - unprompted. I HAVE THIS ON CELL PHONE VIDEO. (Just like I have dash cam of the incident when I was knocked unconscious by the liftgate and now have a traumatic brain injury and neck injury). Luckily- we were paying very close attention and we pushed the liftgate back up after it started closing on my daughter.

Filed Oct 5, 2026 · Electrical · CA

on 9/15/2026 (9:30am), I used the Nissan app to unlock my car to get my sunglasses. The car unlocked fine. I retrieved the sunglasses and tried to use the app to lock the doors but the app said the doors could not lock bc the car thought the trunk was open. (it was not) It did finally lock the doors, but kept giving me a message that the trunk was open. The trunk was not open. I have cell phone video of this. On October 1, 2026, the seat belt reminder did not go off (which is the first time it hasn't. it always goes off). I have cell phone video of this. On October 2, 2026, I used the pre-start engine option via the app to cool off the car. Even after I had started the car with the key fob and was driving down the road, the pre-start was still giving me a count down that the engine would turn off... even though we were driving down the road. I have cell phone video of this. Basically - after the liftgate has closed without warning several times (resulting in one significant injury, one minor injury and 2 near misses), I now keep my iphone recording almost the entire time I'm in the car and when we are load and unloading things.

Filed Sep 6, 2026 · CA · 1 injury

I am reporting a serious safety incident involving the powered rear liftgate of my 2026 Nissan Rogue Platinum. On Tuesday, September 1, 2026, at approximately 9 AM, I was helping my daughter unload her cosmetology case at the Sherman Oaks Galleria. The rear liftgate was open. We were both standing behind the vehicle, facing away from it toward her cosmetology case (which had become unlatched so we were fixing it). No one pressed a button on the liftgate, the key fob, or inside the vehicle to initiate closure. Neither of us intentionally activated the hands-free liftgate sensor. The liftgate began closing and struck the back of my head. It did not reverse upon contacting me and continued pushing downward. My daughter intervened to raise the liftgate by hitting the button. (Audio of incident is preserved on dash cam) An ER visit revealed healed injury with occipital hematoma. I experienced a concussion and neck injury from the lift gate. Followed up with neurology - I was Dx with post concussion syndrome and post concussive headaches. And whiplash. I continue to have headaches, light sensitivity, brain fog and very bad neck pain. Please investigate this. *written with help of chat bc my head hurts and I’m foggy. But my daughter and I both read over this report and it’s correct.

Filed Aug 17, 2026 · TX

The Vehicle has developed this problem: the passenger-side door will not lock or unlock using either the key fob or the interior power-lock switch and has to be operated manually. Because the same failure has occurred on two consecutive model years, I am concerned this may be a recurring door-lock actuator defect rather than normal wear. I have a case number open with the Nissan Consumer Affairs. The case number is XXX. I also own a 2019 Nissan Rogue SV; the VIN number is [XXX], with the same exact problem. The case number for the 2018 Nissan Rogue is XXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 17, 2026 · Locks · TX

The Vehicle has developed this problem: the passenger-side door will not lock or unlock using either the key fob or the interior power-lock switch and has to be operated manually. Because the same failure has occurred on two consecutive model years, I am concerned this may be a recurring door-lock actuator defect rather than normal wear. I have a case number open with the Nissan Consumer Affairs. The case number is XXX. I also own a 2018 Nissan Rogue SV; the VIN number is [XXX], with the same exact problem. The case number for the 2018 Nissan Rogue is 56992161 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 14, 2026 · Body, Electrical · CT

I have two major safety concerns for my 2021 Nissan Rogue. 1) FAILED REAR DOOR ACTUATORS ON BOTH THE DRIVER AND PASSENGER SIDE OF VEHICLE: I own a 2021 Nissan Rogue with approximately 68,000 miles. The rear driver AND passenger side door lock actuator failed, causing the rear doors to no longer lock or unlock electronically using either the key fob or the interior power door lock switch. The door must now be operated manually from the inside, no one can freely open the doors from the outside. I have to crawl in the backseat to open the doors. This creates a safety concern because, in an emergency, a rear passenger may not be able to quickly exit the vehicle if the door cannot be unlocked electronically. This failure affects a rear passenger door and could delay a child's or other passenger's ability to exit the vehicle quickly in an emergency if the electronic lock cannot be operated. It also creates a vehicle security concern because the door does not lock properly. I have found multiple reports from other 2021 Nissan Rogue owners describing the same rear door lock actuator failure at similar mileage. This appears to be more than an isolated incident. The vehicle has not been involved in an accident, and the failure occurred during normal use. 2) FAILED EGR VALVE: The EGR cooler has failed internally and is allowing engine coolant into the combustion chambers. The vehicle experienced a sudden engine malfunction related to an EGR (Exhaust Gas Recirculation) system failure. The diagnostic trouble code was P0401 –and was diagnosed with an EGR cooler failure causing coolant to leak into the combustion chambers. While driving, the vehicle displayed “Engine Malfunction-Power Reduced-Service Now.” The car went into reduced power mode, significantly limiting acceleration and normal vehicle operation, creating dangerous driving conditions. A sudden reduction in engine power on a highway or in traffic presents a significant safety hazard. Please investigate a recall.

Filed Jun 22, 2026 · WI

Passenger side door lock became unresponsive to the vehicle's key FOB, and any attempt to open the passenger side door triggered the alarm system. Shortly afterward, the horn began sounding at random while the vehicle was started and being driven.