2018 Nissan Rogue: key fob or push-button start problems

Filed Aug 17, 2026 · TX

The Vehicle has developed this problem: the passenger-side door will not lock or unlock using either the key fob or the interior power-lock switch and has to be operated manually. Because the same failure has occurred on two consecutive model years, I am concerned this may be a recurring door-lock actuator defect rather than normal wear. I have a case number open with the Nissan Consumer Affairs. The case number is XXX. I also own a 2019 Nissan Rogue SV; the VIN number is [XXX], with the same exact problem. The case number for the 2018 Nissan Rogue is XXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed May 16, 2026 · Brakes, Driver assistance · CA

The vehicle experienced multiple incidents of unintended/sudden braking without an obvious hazard present. Approximately six weeks ago, while traveling eastbound through downtown [XXX] , with children in the vehicle and traffic behind me, the vehicle abruptly engaged braking on its own, causing a sudden slowdown and creating a potential rear-end collision hazard. A second similar incident occurred a few weeks later while slowly pulling into a Target Drive-Up parking space, where the vehicle again unexpectedly braked without driver command. The issue appears possibly related to the automatic emergency braking/forward collision avoidance system, although the exact cause is currently UNKNOWN. No collision occurred, but the unexpected braking created a significant safety concern for vehicle occupants and surrounding traffic. The vehicle has also experienced ongoing electrical-related issues, including repeated “No Key Detected” warnings despite prior dealership reprogramming/rekeying attempts involving both the keys and vehicle system. The Bluetooth/radio system has also repeatedly malfunctioned despite dealership updates and/or repairs. To date, the issues appear intermittent and progressively worsening. The vehicle has been serviced previously by dealership personnel for some of the electrical/key-related concerns. The exact root cause has not yet been identified or confirmed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed May 23, 2025 · PA · 2 injuries

Rear power lift gate on my 2018 Nissan Rogue will randomly close after being lifted. Happens at any time, whether the key fob, dash button or the button on the lift gate itself is used. The lift gate has hit my wife and I in the head multiple times causing minor injury. The car has been back to my Nissan dealer twice, they state the struts, sensors and modules are all working fine. They indicated they recalibrated the sensors. Not sure what the issue is but we don’t like the idea of paying the quoted price of $1200 to replace the struts since this may be a general problem with the car.

Filed Oct 9, 2024 · Body, Locks · 67,000 miles · MA

The contact owns a 2018 Nissan Rogue. The contact stated while loading objects into the cargo area with the liftgate raised, the liftgate unexpectedly closed. The contact stated that the liftgate was not responding to the key fob. The contact stated that the failure was a recurring failure, and recently the liftgate was opening independently. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed. The contact had talked to an independent mechanic who advised the contact to hold the close button down until the liftgate mechanism beeped three times. The contact stated that the remedy was not working. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 67,000.

Filed Jun 18, 2024 · Locks · 24,800 miles · PA

The contact owns a 2018 Nissan Rogue. The contact stated that while placing items in the trunk, the tailgate violently shut and struck the top of her head. The contact stated that she had used the key fob to open the tailgate. While at the halfway point, the tailgate failed to shut. The reset button was depressed, but it failed to work. There were no warning lights illuminated. The contact sustained an injury to her head; there was a bump and bleeding, but medical attention was not provided. The contact called the local dealer, who informed her the recall had been previously repaired. The dealer diagnosed the vehicle and determined that the hatch failed to close and the rear hatch shock spindle needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, who referred her to the local dealer for diagnostic testing. The manufacturer later informed her they would provide fifty percent of the repairs. The failure mileage was approximately 24,800.

Filed May 1, 2024 · PA

I was driving my car with the key fob in down right position and the car just shut off while driving and never started back up… took to the dealership they charged me $200 for a diagnosis test and than told me it was not the key but the machine can not read what’s wrong with the key

Filed Sep 6, 2023 · CA

Key fob is undetected even though key is in the vehicle and near the start button

Filed Jul 1, 2023 · Electrical, Steering · DE

Car shut off by yourself while we were driving on the highway. The key just kind of fell apart.the key fob thing kinda bent over and the car just turned off. Scared the family came to a halt and called aaa. They saw the key bent over and showed us. Called nissan and they said it was not under warranty. because Called dealer, and they said I had to get a new one. Says it cost $500 for each fob. Crazy!

Filed Aug 23, 2022 · Electrical, Engine · OH

Used key fob to unlock driver's door. Would not work. Used valet key. Started car, open drivers window and notice that nothing else in the cabin was operational. A/C would not turn on, could not put it in gear. Radio wouldn't function. The dash and console were dark. No message flashed. Couldn't exit the car as door wouldn't open. However, THE ENGINE CONTINUED TO RUN. Hung out open door to unlock with valet key. Called AAA, they couldn't stop engine from running and stated they weren't "authorized" to do anything else. Called Nissan emergency number and person came out and couldn't shut off engine and finally had to disconnect the alternator to stop car from running. After reconnecting the alternator, he could not start car. I called a tow truck the next morning and at that time, the car started. Nissan service garage couldn't replicate that problem except said that the actuator in the door had failed and needed replaced - but that wouldn't cause the other issues. They had car for over a week and could not replicate the problem of the car engine running while every other car function was not operational. The car has only 3824 miles on it although it is a 2018. This is a major safety issue. Contacted Nissan Customer Care Service. Since the problem wasn't replicated, they said they couldn't help. I feel unsafe and won't drive car due to no one being able to explain why that happened or whether it will happen again.

Filed Apr 20, 2022 · Body · NY · 1 injury

Regardless of activating device - key FOB, dashboard switch, foot or trunk latch - trunk closes by itself halfway after opening, impacting operator in the head causing injuries. Dealer refuses to investigate without $150 service charge for the obvious software defect.

Filed Feb 21, 2020 · 37,000 miles · FL

Over the last few weeks I noticed my back up camera freezing up, yesterday as I was backing up the screen went completely blank. So I placed in park, turned the car off and went to push start, I rececived a no key detected error, tried again and it started up just fine and the screen was back to working again