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2018 Nissan Rogue: screen or infotainment failure

8 of the 672 complaints about the 2018 Nissan Rogue describe screen or infotainment failure.

owner complaints
8
of this car's complaints
1%
typical mileage
7,000
recalls
1
Is there a fix? There is 1 recall and 63 service bulletins for this area of the car. See below

Screen or infotainment failure by model year

  • 2024
    7
  • 2023
    2
  • 2022
    1
  • 2021
    9
  • 2020
    1
  • 2019
    3
  • 2018
    8
  • 2017
    2
  • 2014
    2

What owners say

Filed Aug 10, 2023 · Airbags · FL

Driving to Deep Gap, NC 7/28/2023 the “passenger airbag” lights came on and stayed on. When we got home we tried several Utube reset options and the lights went off, for a few starts of the engine. Now the lights stay on all the time. Being that I have a 2018 Nissan Rouge, I am wondering if I have one of the faulty recalled airbag sensors put when the vehicle was built in 2018 in Japan. We still have to use the vehicle daily and it is available for inspection. Living in Florida, old people capital of the US, I want to know I’m protected with airbags. We have called our platinum extended warranty people, two dealers who say $200-$2,000 to diagnose and repair. I cannot understand paying for a defect so we have not scheduled any work to be done. We did have something else odd happen in the past couple of weeks also, making me think it may be something more defective in the the electronics. The radio screen suddenly went black even though the radio was still playing. When we stop and started the car again, the radio screen came on normally.

Filed Aug 25, 2020 · 50,000 miles · TN

Back up camera display went blank

Filed Jun 3, 2020 · Electrical · 50,000 miles · KS

The infotainment system, which includes the cameras and navigation system randomly reboots itself. While using navigation the entire system will reboot itself. Sometimes the touch screen will freeze up and it has to be manually rebooted. The infotainment system is important because it has your backup cameras and navigation system. (the date, mileage on my vehicle and speed I was going was based on the most recent occurrence.)

Filed Oct 24, 2019 · Brakes, Electrical · 15 miles · TX

Radio keeps freezing up ,been replaced 3 times & 2 updates to software. , front auto braking , light comes on when I have had no wrecks, just randomly slows down. All these have happened during driving. Been in shop more than 8 times in 6 months of owning this car . I have turned videos over to our attorney, he is getting no where with nissan.

Filed Aug 8, 2019 · Brakes, Steering · 7,000 miles · NY

Aeb system randomly alerts or engages while driving even with no obstructions. Error says "unavailable front radar due to obstructions" no obstructions are visible on road. Occurs while driving 10-20mph or 50+ on highway. Second complaint, infotainment system randomly restarts/reboots on its own during the day.

Filed Mar 18, 2019 · 12,000 miles · CA

Reverse seems to get stuck in neutral,wont reverse,had to go forward and reverse again.also since purchase of car radio back up freezes. Dealer just says record issue .not repaired

Filed Aug 12, 2018 · Driver assistance · 3,600 miles · NY

The radio/navigation has rebooted twice which disables everything until it restarts also while driving between 35-40 miles and hour on a normal 2 lane road with no other cars around and passing through an intersection the emergency braking system engaged and the started to brake hard, the warning in the car went off as well. I had no idea what happened and it disengaged within a second or two and I continued one my way. The car was purchased about 3 months ago and has 3,600 miles on it. Based on reading this threads, this is a problem that is well known on this model.

Filed Feb 24, 2018 · 500 miles · NY

Navigation / radio reboots while driving requiring reprogramming.

Service bulletins that may apply

Related recalls

Electrical system: ignition: anti-theft: immobilizer/proximity: key/senderReported February 16, 2023 · 712,458 vehicles affected
What is wrong
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Risk
Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.
Remedy
Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1‑800‑867‑7669. Nissan's number for this recall is R22C5.

Recall number 23V093000 · Recall details

Questions about the 2018 Nissan Rogue screen failure

Is screen or infotainment failure a common problem on the 2018 Nissan Rogue?

8 of 672 owner complaints about the 2018 Nissan Rogue (1%) mention screen or infotainment failure. The model year with the most reports is 2021.

Is there a recall or service bulletin for this on the 2018 Nissan Rogue?

There is 1 recall and 63 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2018 Nissan Rogue

Grinding brakes 35Collision warning 32Stalling 29Backup camera 22Phantom braking 22Check engine light 20CVT failure 19ABS 16Adaptive cruise 14Jerking 13Sunroof shattered 13Airbag light 11Key fob 11Shudder 10Door locks 9Transmission failure 9Won't start 8No deployment 7Hesitation 7Loss of power 7Overheating 6Engine failure 5

All model years of the Nissan Rogue

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