Complaint Information Business Name Conicelli Nissan Person to whom you spoke Gary Rymarowicz Business Address 1200 Ridge Pike Conshohocken, PA 19428 USA Map It Business Phone Number (610) 825-4200 Product or Service Purchased Fuel Pump Date Purchased [XXX] Purchase Price $1078.61 Form of Payment Credit Card Complaint Summary Attached is the documentation proving that I should not have been charged for replacing the recalled part (Fuel Pump) for "PREMATURE FAILURE" on my car. Further, while my 2017 Nissan Sentra was under warranty I had the car serviced by Nissan 309 and then Conicelli Nissan. I informed the Nissan dealers that the car was not running as smoothly as it should and asked them to check for issue(s) with the fuel filter/fuel system. They acted like they had never heard of a problem with the fuel SYSTEM/PUMP and did not check my car for the fuel system issues requested. Instead they told to use Premium Fuel when I noticed the issue. When the car failed to start Conicelli Nissan finally tested the fuel system they said the Fuel Pump needed to be replaced. and I would have to pay, even though there were known problems and Recalls for Nissan Sentra Fuel Pumps for over 20 years!!! The documentation proves that there have problems with Nissan Sentra FUEL PUMP PREMATURE FAILURES for 21 Years including 2017. The Recall Notice states : "If the Fuel Pump fails, the vehicle may stall without warning, increasing the risk of a CRASH" If you need any other documentation let me know. [XXX] [XXX] [XXX] What would you like the business to do to resolve your complaint? Since there were Nissan Sentra Fuel Pumps problems for over 20 years, and they denied there were any issues with Nissan Sentra Fuel Pumps while the car was under Warranty and Recall, full credit for the fuel pump replacement $1,078.61 is required. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Nissan Sentra fuel pump problems
79 of the 5,835 owner complaints about the Nissan Sentra describe fuel pump failure, most of them for the 2004 model year.
- owner complaints
- 79
- worst model year
- 2004
- typical repair cost reported
- $700
- typical mileage
- 54,000
By model year
Often reported together
Stalling 18Won't start 13Check engine light 12Fuel gauge 4Transmission failure 3Misfire 3Fuel leak 3Engine failure 3
Trouble codes mentioned
P2128 1P1456 1P1229 1P0605 1P0462 1P0455 1P0335 1P0300 1P0174 1P0171 1
What owners say
The contact owns a 2017 Nissan Sentra. The contact stated while driving approximately 55 MPH coming off the highway and coming to a complete stop at a traffic light, the vehicle was shifted into park to adjust the clock. After shifting to drive and attempting to accelerate, the vehicle lost motive power and failed to accelerate above 35 MPH. The contact stated that the check engine and traction control light warning lights were illuminated. The vehicle was not taken to the dealer. However, the contact stated that the fuel pump and accelerator pedal sensor were previously replaced, but the failure persisted. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,087.
Without any warning electric fuel pump failed it show no signs of failing or going bad with fuel being flammable and the pump being electric aside from the risk of the car loosing power while in use the fact of it being flammable and faulty resorts to much bigger issues.
2016 NISSAN SENTRA. When accelerating from red light on major multi lane highway, vehicle lost ability to accelerate and stalled in the middle of the road, brake pedal was difficult to press to stop vehicle rolling, and all vehicle dash lights illuminated. The vehicle was put into neutral and pushed across multiple lanes to the side of the highway. The vehicle was then towed to a Nissan dealership in the area. We were told that the fuel pump needed to be replaced at a cost of $1400. Mileage at time of failure was 51,573. Dealership said the fuel pump should last 100,000 miles.
When driving at 70 or above mph for a long distances, speed automatically declines to 60 mph and will not increase. When trying to accelerate, nothing happens. After a few miles, my vehicle then starts to accelerate on its own. The problem is extremely unsafe and frightening, especially with express highway traveling. Ive traveled out of state and the past 6 months when I've moticed this now frequent problem. I informed my mechanic who said it could be my transmission or possibly fuel pump, which are not his areas. He advised talk to NISSAN and stated Nissan is known for faultly transmission s on Sentras. Mines is a 2012 with only 126k of mileage. Was was there no recalls on this? I will now see what Dealer has to say. What can be done to hold Nissan responsible? I 've screenshot an article regarding many complaints on this. Now my transmission seems to have my engine feeling like it is not in drive gear. I am making an appointment w/ NISSAN ASAP.Please respond.
The contact owns a 2019 Nissan Sentra. The contact stated while driving 70 MPH and depressing the accelerator pedal, the RPM was fluctuating. The contact stated no warning light was illuminated. The contact stated that he slowed down to 60 MPH. The contact stated that the vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the fuel pump to be replaced. The vehicle was repaired but continued to experience a failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.
As my vehicle was exiting a major highway, the vehicle began to shake and putter. I was able to put my vehicle in park within 1 minute of this puttering. Once in park, the vehicle began to shake more rapidly and louder. I assumed something terrible was going to happen and shut the car off. After an hour and a half, I started the vehicle back up and not to my surprise experienced the puttering and shaking once again. I put the vehicle in drive and began to slowly step on the gas while turning into the road and the car shut completely off and slid back toward the curb with the engine light on and battery. I had to call AAA to have me towed home and on their arrival, they were able to back the vehicle up and forward as long as he pushed down full throttle. The AAA representative suggested through his knowledge of mechanics that it seems there is an issue with either the spark plugs or the fuel pump/filter combo. After changing the spark plugs and still having this issue tonight....we are leaning towards the pump as the issue. There were no lights or warnings prior to the shaking that began as stated in this entry.
my fuel pump went out
Fuel pump failure at 75k miles. Resulted in vehicle sputtering, then stalling, dashboard lights going out and then turning back on with more than half a tank difference in the fuel reading, and then ran out of gas entirely. Brought to dealership who denied there being an open recalls on the vehicle ever, which is incorrect as I've already had to replace the transmission from a recall. The vehicle is completely unstable and is now also having problems holding brake fluid. Can't fill tank at the gas station either because refueling stops immediately every two seconds after turning on even if you physically hold it there... You continue to have to click it back on because the fuel is not accepted by the vehicle. This car should be recalled entirely. It is unsafe and has stranded me 3 times and repairs have been unreasonable. Nissan must take responsibility and issue recalls that will fix the issues free of charge. As of today I've been asked to invest another $3,000.00 to fix it, but it's worth less than that now.
After 37,122 miles the transmission on my 2018 nissan sentra went bad on me. I took it to the dealership and they informed me that the entire transmission needed to be replaced. The dealership also said the fuel pump and cluster needed to be replaced. I read that there have been other complaints made about the transmission system for these cars, and there should definitely be a recall.
Related recalls
Fuel system, gasoline: storage: tank assembly
- What is wrong
- Nissan is recalling certain model year 2013 Sentra vehicles manufactured from September 11, 2012, through October 4, 2012. Some fuel tank assemblies were not properly sealed during the manufacturing process. As a result, a small amount of gasoline may leak from the tank when it is full.
- Risk
- A gasoline leak in the presence of an ignition source may lead to a vehicle fire.
- Remedy
- Nissan will notify owners, and dealers will replace the fuel tanks as necessary, free of charge. The recall began on April 1, 2013. Owners may contact Nissan Customer Service at 1‑800‑647‑7261.
Recall number 13V068000 · Recall details
Fuel system, gasoline: storage
- What is wrong
- On certain passenger vehicles, a vapor hose located in the fuel tank may not have been formed correctly during the manufacturing process. When the vehicle is parked with a full fuel tank, fuel may flow into the vapor hose, which is connected to a vapor canister.
- Risk
- The vapor canister could become full, and excess fuel could spill out onto the ground. Fuel leakage, in the presence of an ignition source, could result in a fire.
- Remedy
- Dealers will check the vapor hose connections in the fuel tank to determine if a poor seal exists. If a poor seal is identified, a new fuel tank will be installed free of charge. The recall began on august 15, 2005. Owners may contact nissan at 1‑800‑647‑7261.
Recall number 05V269000 · Recall details
Questions about the Nissan Sentra fuel pump
Which Nissan Sentra years have fuel pump failure problems?
The model years with the most reports are 2004 (11 complaints), 2003 (10 complaints) and 2002 (8 complaints).
How much does it cost to fix fuel pump failure on the Nissan Sentra?
Owners who mentioned a price put the repair at about $700 (median of 15 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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