The worst 2021 Peterbilt 365 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
Recalls 3
Power train: automatic transmission: lever and linkage: column shift
- What is wrong
- PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 365, 367, 389, 535, 536, 537, 548, 567, 579, and 2021-2025 Kenworth T180, T280, T380, T480, T680, T880 and W990 trucks. The right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication.
- Risk
- A loss of communication between the gear shifter and the transmission may result in the vehicle becoming disabled after coming to a stop, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the gear shifter assembly as necessary, free of charge. Owner letters were mailed December 15, 2025, then phased after that. Owners may contact Kenworth customer service at 1‑425‑828‑5888 or Peterbilt customer service at 1‑940‑591‑4220. PACCAR's numbers for this recall are 24PBE and 24KWE.
Recall number 24V190000 · Recall details
Fuel system, diesel: fuel injection system: fuel rail
- What is wrong
- PACCAR Incorporated (PACCAR) is recalling certain 2018-2021 Peterbilt 337, 348, 365, 367, 520, 567, Kenworth T270, T370, T440, T470, T800 and T880 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owners may contact PACCAR customer service at 1‑425‑828‑5888 (Kenworth) or 1‑940‑591‑4220 (Peterbilt). PACCAR's numbers for this recall are 21KWC and 21PBD.
Recall number 21V391000 · Recall details
Power train: axle assembly
- What is wrong
- PACCAR Incorporated (PACCAR) is recalling certain 2020-2021 Peterbilt 348, 365, 367, 389, 520, 567 and Kenworth T800, T880, W900, W990 vehicles equipped with Watson and Chalin steerable lift axle suspension systems (model SL2065). The axles may have lower rear pivot bolts that are not long enough to sufficiently engage the locking feature of the corresponding nuts.
- Risk
- The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.
- Remedy
- PACCAR will notify owners, and dealers will inspect suspect chassis and replace the pivot bolts, as necessary, free of charge. The recall began September 29, 2020. Owners may contact Kenworth customer service at 1‑425‑828‑5888 and Peterbilt customer service at 1‑940‑591‑4220. PACCAR's numbers for this recall is 20PBE and 20KWC.
Recall number 20V506000 · Recall details
Technical service bulletins for the 2021 Peterbilt 365 52
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- 7/700 Service Agreement
- Certain chassis equipped with an engine model year 2019
- "Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes
- The procedure has been updated to include additional steps for verifying the software level on the vehicle...
- The verbiage in the Introduction section has been updated.
- 235 chassis have been removed from the chassis list and unflagged in PRWS due to expiration of applicable...
- This optional software update is now available for chassis equipped with EMY 2021B-2023 PACCAR MX-11 and...
- The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to...
- The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to...
- "The software is not yet available
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Questions about the 2021 Peterbilt 365
Is the 2021 Peterbilt 365 reliable?
Owners have filed 0 complaints about the 2021 Peterbilt 365.
What is the most common problem with the 2021 Peterbilt 365?
There are not enough complaints to tell.
How many recalls does the 2021 Peterbilt 365 have?
3 recalls, covering power train and fuel system, diesel.
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