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2021-2025 Kenworth T180, Kenworth T280 and others recall: column shift

Paccar Incorporated reported this safety recall on March 20, 2024. It covers about 70,509 vehicles.

vehicles affected
70,509
reported
Mar 20, 2024
owners notified
Dec 15, 2025
related complaints
14

Power train: automatic transmission: lever and linkage: column shift

What is wrong
PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 365, 367, 389, 535, 536, 537, 548, 567, 579, and 2021-2025 Kenworth T180, T280, T380, T480, T680, T880 and W990 trucks. The right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication.
Risk
A loss of communication between the gear shifter and the transmission may result in the vehicle becoming disabled after coming to a stop, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the gear shifter assembly as necessary, free of charge. Owner letters were mailed December 15, 2025, then phased after that. Owners may contact Kenworth customer service at 1‑425‑828‑5888 or Peterbilt customer service at 1‑940‑591‑4220. PACCAR's numbers for this recall are 24PBE and 24KWE.

Recall number 24V190000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 14 complaints about transmission problems.

2022 Kenworth T1802023 Kenworth T1802024 Kenworth T1802025 Kenworth T1802022 Kenworth T2802023 Kenworth T2802024 Kenworth T2802025 Kenworth T2802022 Kenworth T3802023 Kenworth T3802024 Kenworth T3802025 Kenworth T380

Questions about recall 24V190000

Is there a recall on the 2021-2025 Kenworth T180, Kenworth T280 and others column shift?

Yes. Recall 24V190000, reported on March 20, 2024, covers about 70,509 vehicles.

What is the fix for recall 24V190000?

Dealers will inspect and replace the gear shifter assembly as necessary, free of charge. Owner letters were mailed December 15, 2025, then phased after that. Owners may contact Kenworth customer service at 1‑425‑828‑5888 or Peterbilt customer service at 1‑940‑591‑4220. PACCAR's numbers for this recall are 24PBE and 24KWE.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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