ABS tone rings are prone to premature corrosion and rust jacking causing the ABS system to fail along with the traction control. This corrosion causes the rings to warp prematurely. Not only is this an expensive and time-consuming fix, but it is also an extreme safety hazard. This condition has been noted on several trucks in the Fleet along with other local companies in the area.
The worst 2024 Peterbilt 389 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Brakes2
- Electrical1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Brakes2
- Electrical1
Recalls 5
Electrical system: software
- What is wrong
- PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
- Risk
- Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.
- Remedy
- Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1‑425‑828‑5888 and Peterbilt's customer service at 1‑940‑591‑4220. PACCAR's numbers for this recall are 24KWL and 24PBL.
Recall number 24V915000 · Recall details
Steering: linkages: tie rod assembly
- What is wrong
- PACCAR Incorporated (PACCAR) is recalling certain 2024 Peterbilt 367, 389, 548, Kenworth T480, T800, 2024-2025 Peterbilt 520, 567 and Kenworth T880 vehicles with PACCAR 20k steer axles. The steering arm and/or tie rod bracket fasteners may fail, resulting in a loss of steering control.
- Risk
- A loss of steering control increases the risk of a crash.
- Remedy
- Dealers will install new correctly torqued fasteners, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Kenworth's customer service at 1‑425‑828‑5888 or Peterbilt's customer service at 1‑940‑591‑4220. PACCAR's numbers for this recall are 24KWK and 24PBK.
Recall number 24V908000 · Recall details
Power train: automatic transmission: lever and linkage: column shift
- What is wrong
- PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 365, 367, 389, 535, 536, 537, 548, 567, 579, and 2021-2025 Kenworth T180, T280, T380, T480, T680, T880 and W990 trucks. The right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication.
- Risk
- A loss of communication between the gear shifter and the transmission may result in the vehicle becoming disabled after coming to a stop, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the gear shifter assembly as necessary, free of charge. Owner letters were mailed December 15, 2025, then phased after that. Owners may contact Kenworth customer service at 1‑425‑828‑5888 or Peterbilt customer service at 1‑940‑591‑4220. PACCAR's numbers for this recall are 24PBE and 24KWE.
Recall number 24V190000 · Recall details
Steering: linkages: knuckle: spindle: arm
- What is wrong
- PACCAR Incorporated (PACCAR) is recalling certain 2024 Peterbilt 367, 389, 520, 567, and Kenworth T800, T880, W900, and W990 trucks. The bearing journals may not be fully seated in the steering knuckle assemblies, preventing the proper installation of the wheel end hub assemblies.
- Risk
- An improperly installed wheel end hub assembly can leak oil, causing the axle spindles to loosen or fracture and increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the steering knuckle assemblies as necessary, free of charge. Owner letters were mailed February 23, 2024. Owners may contact Peterbilt customer service at 1‑940‑591‑4220 and/or Kenworth customer service at 1‑425‑828‑5888. PACCAR's numbers for this recall are 24PBB and 24KWB.
Recall number 24V043000 · Recall details
Steering
- What is wrong
- PACCAR Incorporated (PACCAR) is recalling certain 2024-2025 Kenworth T280, T380, T480, T680, T880, L770, W990, and 2024-2025 Peterbilt 389, 520, 535, 536, 537, 548, 567, 579, 589 trucks. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.
- Risk
- A loss of steering control increases the risk of a crash.
- Remedy
- Dealers will inspect and replace the steering gears as necessary, free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Peterbilt customer service at 1‑940‑591‑4220 and/or Kenworth customer service at 1‑425‑828‑5888. PACCAR's numbers for this recall are 24PBC and 24KWC.
Recall number 24V044000 · Recall details
Technical service bulletins for the 2024 Peterbilt 389 40
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Fuel Injection Pump part number 2344776PEX for MX-13 engines has been added to this warranty policy.
- 32 fuel injector part numbers (16 for MX-11 and 16 for MX-13) have been added to this warranty policy.
- "Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes
- An exhaust manifold slip joint seal kit is now available for EPA 2017-2024 PACCAR MX-13 engines.
- The procedure has been updated to include additional steps for verifying the software level on the vehicle...
- The verbiage in the Introduction section has been updated.
- 235 chassis have been removed from the chassis list and unflagged in PRWS due to expiration of applicable...
- This optional software update is now available for chassis equipped with EMY 2021B-2023 PACCAR MX-11 and...
- The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to...
- The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to...
What 2024 Peterbilt 389 owners say
Most recent owner complaints, unedited.
The contact owns a 2024 Peterbilt 389. The contact stated while driving at various speeds, the vehicle experienced an inaccurate reading of the adaptive cruise control, causing the cruise control to disengage. Additionally, the contact stated after driving for an hour, the ABS, traction control, and electronic stability control warning lights were illuminated. The contact received notification of the federal safety agency Campaign Number: 24V915000 (Service Brakes, Hydraulic, Electrical System), which the contact related to the failure. The vehicle was taken to the dealer for the recall repair. The dealer informed the contact that the recall repair had been performed. The contact stated upon test-driving the vehicle, the failure persisted. The dealer was informed that the recall repair had not corrected the failure. The vehicle was not yet repaired; however, the dealer charged a labor fee. The contact declined to pay the fee and the vehicle remained with the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 180,000.
Compare the 2024 Peterbilt 389
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Questions about the 2024 Peterbilt 389
Is the 2024 Peterbilt 389 reliable?
Owners have filed 2 complaints about the 2024 Peterbilt 389, fewer than a typical 389 model year.
What is the most common problem with the 2024 Peterbilt 389?
Brakes, with 2 complaints. Next is electrical (1).
How many recalls does the 2024 Peterbilt 389 have?
5 recalls, covering electrical system, steering and power train.
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