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2008 Peterbilt 389 problems

The most common problem on the 2008 Peterbilt 389 is engine and cooling. Its complaint count is close to a typical 389 model year.

Typical yearClose to a typical year
Owner complaints
3
Recalls
12
Service bulletins
21
Worst area
Engine

The worst 2008 Peterbilt 389 problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

  • Engine
    2
  • Brakes
    1
  • Driver assistance
    1

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

  • Engine
    2
  • Brakes
    1
  • Driver assistance
    1

Recalls 12

Electronic stability control (ESC)Reported April 6, 2020 · 460,515 vehicles affected
What is wrong
PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
Risk
If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
Remedy
PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1‑425‑828‑5888 or Peterbilt customer service at 1‑940‑591‑4220. PACCAR's number for this recall is 20pbc AND 20KWB.

Recall number 20V199000 · Recall details

Equipment: other: labelsReported March 6, 2015 · 213,230 vehicles affected
What is wrong
PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire pressure below the actual correct amount. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, "Tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a GVWR of more than 4,536 kilograms (10,000 pounds)."
Risk
If the tires are underinflated due to the incorrect inflation pressure listed on the label, the truck may not be able to carry the maximum gross vehicle weight rating (GVWR) load listed without experiencing tire failure which would increase the risk of a crash.
Remedy
Peterbilt will notify owners and mail them a corrected Tire and Rim certification label, free of charge. The recall began on June 19, 2015. Owners may contact Peterbilt customer service at 1‑940‑591‑4000. PACCAR's number for this recall is 215-D.

Recall number 15V132000 · Recall details

Service brakesReported March 25, 2014 · 474 vehicles affected
What is wrong
PACCAR, Inc. (PACCAR) is recalling certain model year 2008-2013 Peterbilt 365, 367, 388, 389 trucks manufactured October 6, 2007, through September 23, 2013. The affected vehicles were built with 16.5" x 7" front drum brakes and Bendix ES-420 brake linings installed on front axles rated to carry between 20,001 and 22,000 lbs GAWR and larger SLR (20.5" to 21.5") tires, however these brake linings are not rated for this configuration. Thus, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Risk
The improper brake configuration could lengthen the braking distance needed to stop the vehicle, increasing the risk of a crash.
Remedy
PACCAR will notify owners and dealers will install new 16.5" x 7" brake shoes with ES-600 linings, free of charge. The recall began on June 20, 2014. Owners may contact at Peterbilt at 1‑800‑473‑8372. Peterbilt's number for this recall is 314-D.

Recall number 14V145000 · Recall details

Equipment: other: labelsReported November 25, 2013 · 561 vehicles affected
What is wrong
Paccar Incorporated (Paccar) is recalling certain 2004-2013 Peterbilt 379, 357, 378, 367, 388, 365, 389, 385 and 386 trucks manufactured from April 3, 2003, through October 25, 2013 and equipped with tri-drive rear axles and a tag or pusher axle. The affected vehicles may be missing required information from the certification label, specifically the tag or pusher axle the gross axle weight rating, suitable tire and rim information, and recommended tire pressure information. Without this information, the vehicles do not comply with the requirements of 49 C.F.R. Part 567, "Certification."
Risk
As a result, the axles may be overloaded or the wrong tires could be installed or the tires could be improperly inflated. All of these issues increase the risk of a crash.
Remedy
Peterbilt will notify owners and dealers will inspect and replace the certification labels missing the necessary information. The recall is expected to begin in January 2014. Customers can contact Peterbilt at 1‑940‑591‑4000. Peterbilt's number for this campaign is 1113-F.

Recall number 13V593000 · Recall details

Fuel system, other: storage: tank assemblyReported February 23, 2011 · 4,664 vehicles affected
What is wrong
Paccar is recalling certain model year 2008-2012 kenworth t2000, t660, t700, t800, and w900, as well as model year 2009-2012 peterbilt 365, 367, 384, 386, 387, 388, 389, and 587 trucks equipped with paccar mx engines. The oil module centrifugal spinner filter cap in the paccar mx engine may become loose, possibly allowing the cap to come off and engine oil to partially discharge from the oil module onto exhaust components.
Risk
The discharge of engine oil onto exhaust components which are hot, such as when the engine is under significant load, may cause a fire.
Remedy
Dealers will re-torque the oil module filter cap and install a secondary retention device on the secondary centrifugal spinner filter cap. This service will be performed free of charge. The safety recall is expected to begin during march 2011. Owners may contact kenworth at 1‑425‑828‑5440 and peterbilt at 1‑940‑591‑4196.

Recall number 11V127000 · Recall details

Power train: axle assemblyReported December 13, 2010 · 12,873 vehicles affected
What is wrong
Paccar is recalling certain model year 2007-2008 kenworth and peterbilt vehicles manufactured from february 2, 2006 through april 30, 2007. The bearing surfaces of the extended lube universal joint that attaches the inter-axle driveline to the drive axle may become prematurely worn due to breakdown of lubrication and/or excessive heat. Prematurely worn bearing surfaces may result in the u-joint becoming loose and/or binding. This condition may result in universal joint failure, allowing the inter-axle driveline to detach from the axle.
Risk
Detachment of the driveline from the axle may cause the vehicle to lose power and become disabled in the roadway. Also, the driveline could drop from the vehicle into the roadway increasing the risk of a crash.
Remedy
Paccar is working with its supplier to remedy the vehicles free of charge. The safety recall is expected to begin during february 2011. Owners may contact kenworth at 425‑828‑5440 and peterbilt at 940‑591‑4196.

Recall number 10V634000 · Recall details

Steering: columnReported July 2, 2010 · 9,697 vehicles affected
What is wrong
Paccar is recalling certain model year 2008-2010 trucks equipped with trw steering shafts. The circumferential weld around the steering shaft tube that welds the splined tube to the non-splined tube may be mislocated. Mislocation of the circumferential weld may allow the splined tube and non-splined tube to rotate relative to one another during a low speed, high torque turn, possibly resulting in a separation of the two tubes.
Risk
A separation of the splined and non-splined tubes would cause a loss of steering control and increase the risk of a vehicle crash.
Remedy
Dealers will inspect the steering shaft using a weld placement gauge provided by trw. Any steering shaft found to have been welded improperly will be replaced free of charge. The safety recall began on july 30, 2010. Owners may contact kenworth at 425‑828‑5440 and peterbilt at 940‑591‑4196.

Recall number 10V308000 · Recall details

Engine and engine cooling: engine: dieselReported September 23, 2008 · 4,883 vehicles affected
What is wrong
Paccar is recalling 4,883 my 2006-2009 kenworth t600, t660, t800, w900, t2000 and my 2008-2009 peterbilt 365, 367, 379, 384, 386, 387, 388 and 389 trucks. Inadequate stiffness of the diesel particulate filter (dpf) bracket could result in separation of the dpf from the chassis.
Risk
A vehicle crash could occur if another vehicle strikes the dpf on the roadway.
Remedy
Paccar is working with caterpillar to repair these vehicles (please see 08e041). Owners may contact caterpillar at 1‑800‑447‑4986 or kenworth at 1‑425‑828‑5440 or peterbilt at 1‑940‑591‑4196.

Recall number 08V487000 · Recall details

Trailer hitchesReported March 10, 2008 · 318 vehicles affected
What is wrong
Paccar is recalling 318 my 2007-2009 kenworth t800, w900, and peterbilt 357, 365, 367, 378, 379, 384, 385, 386,388, and 389 trucks equipped with premier trailer hitch assemblies. The pintle hitch assemblies may have been manufactured in a manner resulting in a reduction of fatigue strength of the pivot pins.
Risk
This reduction of fatigue strength could cause the pivot pin to crack and eventually break, causing the trailer to detach from the truck while in motion, which could cause a crash that could result in personal injury or death.
Remedy
Dealers will replace the potentially defective pivot pin free of charge. The recall began on april 18, 2008. Owners may contact kenworth at 1‑425‑828‑5440 or peterbilt at 1‑940‑591‑4196.

Recall number 08V104000 · Recall details

Latches/locks/linkages: doors: latchReported February 7, 2008 · 6,169 vehicles affected
What is wrong
Paccar is recalling 6,169 my 2008 kenworth t300, t660, t800, t2000, w900 and c500 vehicles and my 2008-2009 peterbilt models 365, 367, 384, 387, 388, 389 and 389 kits. Certain door latch assemblies on these vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 206, 'door locks and door retention components." the rotor in some of these door latch assemblies did not receive the proper heat treatment and may be soft.
Risk
In the event of a crash, force could cause the rotor to crack and the door would not have primary or secondary closing security which could possibly lead to injury of the vehicle occupant.
Remedy
Paccar is working with trimark and will inspect and replace the door latch if it is found to be defective. The recall began on march 14, 2008. Owners may contact kenworth at 1‑425‑828‑5440 or peterbilt at 1‑940‑591‑4196.

Recall number 08V065000 · Recall details

Service brakes, air: supply: hoses, lines/piping, and fittingsReported January 8, 2008 · 2,794 vehicles affected
What is wrong
Certain trucks equipped with eaton synflex eclipse brand extruded nylon air brake hose tubing fail to comply with the requirements of federal motor vehicle safety standard no. 106, "brake hoses." the tubing was manufactured with only four layers of nylon material, instead of the specified five layers.
Risk
The diameter of the hose affects the fittings which may allow air to leak from the brakes and create the potential for a vehicle crash.
Remedy
Dealers will inspect the air brake hoses and, if necessary, replace the hoses. The recall began on february 22, 2008. Owner notification schedule for this campaign. Owners may contact kenworth at 1‑425‑828‑5440 or peterbilt at 1‑940‑591‑4196.

Recall number 08V002000 · Recall details

Steering: gear box: shaft sectorReported December 20, 2007 · 559 vehicles affected
What is wrong
On certain kenworth and peterbilt heavy duty trucks equipped with tas-85 trw steering gears, the inner surface of the outer sector shaft teeth of the steering gears may have an incorrect involute profile, which may lead to chipping and damage of the gearing system.
Risk
This type of damage may cause a "bind/stick" condition in the vehicle steering during a turn increasing the risk of a crash.
Remedy
Dealers will repair and replace any suspect tas-85 steering gear assembly free of charge. The recall began on january 9, 2008. Owners may contact kenworth at 425‑828‑5440 and peterbilt at 940‑591‑4201.

Recall number 07V591000 · Recall details

See all 12 recalls for the 2008 Peterbilt 389

Defect investigations

Driveshaft separates from tractorOpened August 2, 2010, closed December 23, 2010

SummaryOn July 13, 2010, the Office of Defects Investigations (ODI) opened an investigation on model year (MY) 2007-2009 Peterbilt tractors equipped with the (SPL170XL extended lube inter-axle driveline).ODI opened this investigation based on one Vehicle Owners Questionnaire (VOQ) and certain Peterbilt field reports.During the course of the investigation, ODI reviewed PACCAR's IR (October 22, 2010) response with associated data related to Warranty and complaint information, mined field data, interviewed customers and visited local dealers within the Washington Metropolitan area.PACCARconducted testing regarding torsional loading and identified various causative factors contributed to this safety defect finding.The Defect is a consequence of the bearing surfaces of the SPL170XL extended lube universal joint that attaches the inter-axle driveline to the drive axle becoming prematurely worn due to a breakdown of lubrication and/or excessive heat.Prematurely worn bearing surfaces may result in the u-joint becoming loose and/or binding.This condition may result in universal joint failure, allowing the inter-axle driveline to detach from the axle, which may cause the drive shaft to separate from the vehicle, increasing the risk of personal injury or property damage hazard.ODI learned that the affected population of the alleged defect extended to peer models within PACCAR.In summary, the following vehicles are being recalled: MY 2007 and 2008 Kenworth trucks, models T600, T660, T2000, T800 and W900 and MY 2007/2008 Peterbilt trucks, models357, 378, 379, 385, 386, 387, 388, and 389 allequipped with extended lube inter-axle drivelines manufactured by Dana Corporation.The recall affects vehicles manufactured between February 2, 2006 and April 30, 2007.At this time PACCAR has not yet identified a fix for the inner-axle safety defect and is currently conducting testing with the intent to provide a solution to the failure.ODI will monitor the development of PACCARS testing and ensure a timely repair for the consumer.This investigation is closed.

PE10029

Horton Fan Hub FailuresOpened May 29, 2009, closed August 27, 2010

PACCAR is conducting an Owner Notification Program (ONP) for select vehicles within the subject and peer populations.The ONP are attached to the closing report and can be found in the federal safety agency Technical Service Bulletin (TSB) database. (TSB: 10033585, 10033584)See Closing report for investigation details.

EA09008

Technical service bulletins for the 2008 Peterbilt 389 21

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 21 bulletins for the 2008 Peterbilt 389

What 2008 Peterbilt 389 owners say

Most recent owner complaints, unedited.

Filed Feb 18, 2021 · Engine · NJ

My truck marks check engine in red and yellow. The ABS marks in yellow in the plane.

Filed Sep 9, 2020 · Brakes, Driver assistance · TX

Tl* the contact owns a 2008 peterbilt 389. The contact received notification of the federal safety agency campaign number: 18v368000 (electronic stability control, service brakes, air) and 20v199000 (electronic stability control, service brakes, air) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The contact stated that he called the manufacturer and a recording indicated that the software was not available for the repair. The contact stated that he received a warning from dot due to not keeping up with the anti-lock braking system. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed Jul 13, 2012 · Engine · 578 miles · TX

The dpf regeneration, todo el sistema que han puesto en este tipo de camiones ( c-15 ) catterpillar, ha salido muy malo de factoria, este tipo de camiones con tantos sensores, ocasionan que el camion se apague, y se esta volviendo un gran problema para la seguridad del conductor, como para las carreteras mismas, ej; el camion va a cierta velocidad y de un momento a otro se frena y se apaga, ocasionando incertidumbre en el conductor, pues esto puede ocasionar un gran accidente, fuera de los altos costos que ocasiona cada vez que se lleva a los dealer de la petterbilt, esos dealer no solucionan el problema solo tratan de adivinar que es lo que tiene, pero no dan solucion alguna a este dano, la catterpillar por su parte no ha querido atender las llamadas, y en el caso de nosotros el costos es muy alto de compra pues fueron aprox $153mil dolares, es mas lo que mantiene ese camion fuera de servicio que lo que nos esta lucrando. Por favor es urgente que revisen estos tipos de camiones, somos muchas las familias que nos estamos perjudicando por el problema de factoria de este camion. El sistema de regeneration no funciona como deberia de funcionar, dijeron que este tipo de camion nunca iba votar humo por las pipas pero estan negras del humo, es un c-15 truck (sdp07787) engine serial number ECM serial number 21176320ra make: petterbilt year: 2008 model:c-15 caterpillar: problema: engine- the dpf regeneration, electronic, alto consumo de diessel ( 3.5 millas x galons).

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Questions about the 2008 Peterbilt 389

Is the 2008 Peterbilt 389 reliable?

Owners have filed 3 complaints about the 2008 Peterbilt 389, close to a typical 389 model year.

What is the most common problem with the 2008 Peterbilt 389?

Engine and cooling, with 2 complaints. Next is brakes (1).

How many recalls does the 2008 Peterbilt 389 have?

12 recalls, covering electronic stability control (esc), equipment and service brakes.

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