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2009 Peterbilt 384 problems

Typical yearClose to a typical year
Owner complaints
0
Recalls
10
Service bulletins
17

The worst 2009 Peterbilt 384 problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

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Recalls 10

Electronic stability control (ESC)Reported April 6, 2020 · 460,515 vehicles affected
What is wrong
PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
Risk
If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
Remedy
PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1‑425‑828‑5888 or Peterbilt customer service at 1‑940‑591‑4220. PACCAR's number for this recall is 20pbc AND 20KWB.

Recall number 20V199000 · Recall details

Engine and engine cooling: engineReported May 26, 2015 · 4,823 vehicles affected
What is wrong
PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2016 Kenworth T440, T800, and W900 trucks manufactured August 31, 2009, to April 20, 2015, and 2008-2015 Peterbilt 320, 337, 348, 365, 382, and 384 trucks manufactured July 27, 2007, to April 28, 2015, and equipped with certain Cummins Westport ISL G engines. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.
Risk
If engine oil comes into contact with a hot surface, there is an increased risk of a fire.
Remedy
Cummins will notify owners on behalf of PACCAR, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. Owners may contact Kenworth customer service at 1‑425‑828‑5000, Peterbilt customer service at 1‑940‑591‑4000 or Cummins Inc. at 1‑800‑343‑7357. PACCAR's number for this recall is 15KWH and 515-G.

Recall number 15V309000 · Recall details

Fuel system, other: storage: tank assemblyReported February 23, 2011 · 4,664 vehicles affected
What is wrong
Paccar is recalling certain model year 2008-2012 kenworth t2000, t660, t700, t800, and w900, as well as model year 2009-2012 peterbilt 365, 367, 384, 386, 387, 388, 389, and 587 trucks equipped with paccar mx engines. The oil module centrifugal spinner filter cap in the paccar mx engine may become loose, possibly allowing the cap to come off and engine oil to partially discharge from the oil module onto exhaust components.
Risk
The discharge of engine oil onto exhaust components which are hot, such as when the engine is under significant load, may cause a fire.
Remedy
Dealers will re-torque the oil module filter cap and install a secondary retention device on the secondary centrifugal spinner filter cap. This service will be performed free of charge. The safety recall is expected to begin during march 2011. Owners may contact kenworth at 1‑425‑828‑5440 and peterbilt at 1‑940‑591‑4196.

Recall number 11V127000 · Recall details

Steering: columnReported July 2, 2010 · 9,697 vehicles affected
What is wrong
Paccar is recalling certain model year 2008-2010 trucks equipped with trw steering shafts. The circumferential weld around the steering shaft tube that welds the splined tube to the non-splined tube may be mislocated. Mislocation of the circumferential weld may allow the splined tube and non-splined tube to rotate relative to one another during a low speed, high torque turn, possibly resulting in a separation of the two tubes.
Risk
A separation of the splined and non-splined tubes would cause a loss of steering control and increase the risk of a vehicle crash.
Remedy
Dealers will inspect the steering shaft using a weld placement gauge provided by trw. Any steering shaft found to have been welded improperly will be replaced free of charge. The safety recall began on july 30, 2010. Owners may contact kenworth at 425‑828‑5440 and peterbilt at 940‑591‑4196.

Recall number 10V308000 · Recall details

Steering: columnReported July 8, 2009 · 2,096 vehicles affected
What is wrong
Paccar is recalling 2,096 my 2009 kenworth and peterbilt vehicles equipped with trw steering shafts. Mislocation of a circumferential weld may allow the splined tube and non-splined tube to rotate relative to one another during a low speed, high torque turn, possibly resulting in a separation of the two tubes.
Risk
A separation of the splined and non-splined tubes could cause a loss of steering control and increase the risk of a crash.
Remedy
Dealers will inspect the steering shaft using a weld placement gauge and miswelded steering shaft will be replaced free of charge. The recall began july 31, 2009. Owners may contact kenworth at 1‑425‑828‑5440 and peterbilt at 1‑940‑591‑4196.

Recall number 09V258000 · Recall details

Engine and engine cooling: engine: dieselReported September 23, 2008 · 4,883 vehicles affected
What is wrong
Paccar is recalling 4,883 my 2006-2009 kenworth t600, t660, t800, w900, t2000 and my 2008-2009 peterbilt 365, 367, 379, 384, 386, 387, 388 and 389 trucks. Inadequate stiffness of the diesel particulate filter (dpf) bracket could result in separation of the dpf from the chassis.
Risk
A vehicle crash could occur if another vehicle strikes the dpf on the roadway.
Remedy
Paccar is working with caterpillar to repair these vehicles (please see 08e041). Owners may contact caterpillar at 1‑800‑447‑4986 or kenworth at 1‑425‑828‑5440 or peterbilt at 1‑940‑591‑4196.

Recall number 08V487000 · Recall details

Engine and engine cooling: engine: dieselReported September 22, 2008 · 263 vehicles affected
What is wrong
Paccar is recalling 263 my 2008-2009 kenworth t800, w900 and peterbilt 365 and 384 trucks equipped with c7 or c9 caterpillar diesel engines. The fuel pump outlet check plug may be cracked which could cause fuel to spray and leak.
Risk
Fuel leakage, in the presence of an ignition source, could result in a fire.
Remedy
Paccar is working with caterpillar (please see 08e042). Caterpillar will replace the fuel pump plug free of charge. The recall is expected to begin during september 2008. Owners may contact caterpillar at-1‑800‑447‑4986 or kenworth at 1‑425‑828‑5440 or peterbilt at 1‑940‑591‑4196.

Recall number 08V486000 · Recall details

Parking brake: conventional: airReported March 21, 2008 · 1,043 vehicles affected
What is wrong
Paccar is recalling 1,043 my 2008-2009 kenworth c500, t2000,t660, t800 and w900 trucks equipped with bendix mv-3 dash control valves. The molded valve body has an incorrect core pin in the injection mold causing the valve body to be oversized in the double check valve area. This condition can allow the rubber double check valve to become lodged in the body opening under certain circumstances.
Risk
If the double check valve becomes lodged, in the event of a primary reservoir failure, air pressure can leak past the lodged double check valve thereby depleting the secondary reservoir, causing reduced ability for modulating the service emergency brakes. In such an event, the operator should observe an air leak, indications of low air pressure via the primary and secondary air gauges, and audible and visual low air pressure warning alarms. A vehicle crash is possible if these warnings are not heeded.
Remedy
Dealers will replace the bendix mv-3 dash control valves free of charge. The recall began on april 14, 2008. Owners may contact kenworth at 1‑425‑828‑4196.

Recall number 08V128000 · Recall details

Trailer hitchesReported March 10, 2008 · 318 vehicles affected
What is wrong
Paccar is recalling 318 my 2007-2009 kenworth t800, w900, and peterbilt 357, 365, 367, 378, 379, 384, 385, 386,388, and 389 trucks equipped with premier trailer hitch assemblies. The pintle hitch assemblies may have been manufactured in a manner resulting in a reduction of fatigue strength of the pivot pins.
Risk
This reduction of fatigue strength could cause the pivot pin to crack and eventually break, causing the trailer to detach from the truck while in motion, which could cause a crash that could result in personal injury or death.
Remedy
Dealers will replace the potentially defective pivot pin free of charge. The recall began on april 18, 2008. Owners may contact kenworth at 1‑425‑828‑5440 or peterbilt at 1‑940‑591‑4196.

Recall number 08V104000 · Recall details

Latches/locks/linkages: doors: latchReported February 7, 2008 · 6,169 vehicles affected
What is wrong
Paccar is recalling 6,169 my 2008 kenworth t300, t660, t800, t2000, w900 and c500 vehicles and my 2008-2009 peterbilt models 365, 367, 384, 387, 388, 389 and 389 kits. Certain door latch assemblies on these vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 206, 'door locks and door retention components." the rotor in some of these door latch assemblies did not receive the proper heat treatment and may be soft.
Risk
In the event of a crash, force could cause the rotor to crack and the door would not have primary or secondary closing security which could possibly lead to injury of the vehicle occupant.
Remedy
Paccar is working with trimark and will inspect and replace the door latch if it is found to be defective. The recall began on march 14, 2008. Owners may contact kenworth at 1‑425‑828‑5440 or peterbilt at 1‑940‑591‑4196.

Recall number 08V065000 · Recall details

See all 10 recalls for the 2009 Peterbilt 384

Defect investigations

Driveshaft separates from tractorOpened August 2, 2010, closed December 23, 2010

SummaryOn July 13, 2010, the Office of Defects Investigations (ODI) opened an investigation on model year (MY) 2007-2009 Peterbilt tractors equipped with the (SPL170XL extended lube inter-axle driveline).ODI opened this investigation based on one Vehicle Owners Questionnaire (VOQ) and certain Peterbilt field reports.During the course of the investigation, ODI reviewed PACCAR's IR (October 22, 2010) response with associated data related to Warranty and complaint information, mined field data, interviewed customers and visited local dealers within the Washington Metropolitan area.PACCARconducted testing regarding torsional loading and identified various causative factors contributed to this safety defect finding.The Defect is a consequence of the bearing surfaces of the SPL170XL extended lube universal joint that attaches the inter-axle driveline to the drive axle becoming prematurely worn due to a breakdown of lubrication and/or excessive heat.Prematurely worn bearing surfaces may result in the u-joint becoming loose and/or binding.This condition may result in universal joint failure, allowing the inter-axle driveline to detach from the axle, which may cause the drive shaft to separate from the vehicle, increasing the risk of personal injury or property damage hazard.ODI learned that the affected population of the alleged defect extended to peer models within PACCAR.In summary, the following vehicles are being recalled: MY 2007 and 2008 Kenworth trucks, models T600, T660, T2000, T800 and W900 and MY 2007/2008 Peterbilt trucks, models357, 378, 379, 385, 386, 387, 388, and 389 allequipped with extended lube inter-axle drivelines manufactured by Dana Corporation.The recall affects vehicles manufactured between February 2, 2006 and April 30, 2007.At this time PACCAR has not yet identified a fix for the inner-axle safety defect and is currently conducting testing with the intent to provide a solution to the failure.ODI will monitor the development of PACCARS testing and ensure a timely repair for the consumer.This investigation is closed.

PE10029

Technical service bulletins for the 2009 Peterbilt 384 17

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 17 bulletins for the 2009 Peterbilt 384

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Is the 2009 Peterbilt 384 reliable?

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How many recalls does the 2009 Peterbilt 384 have?

10 recalls, covering electronic stability control (esc), engine and engine cooling and fuel system, other.

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