The worst 2000 Peterbilt 387 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
Recalls 7
Suspension: front: hub
- What is wrong
- On certain trucks equipped with truck hub units manufactured by skf exclusively for use on arvinmeritor's ff98x series non-drive steer axles, the hub unit bearings can wear prematurely.
- Risk
- Seizure of the bearings can cause wheel separation or wheel end fire.
- Remedy
- Dealers will replace all front axle hubs. Notification began july 16, 2003. The manufacturer has advised us that parts will not be available until september 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy with a reasonable time should contact peterbilt at 940‑591‑4201 or kenworth 425‑828‑5440.
Recall number 03V125000 · Recall details
Steering: linkages: tie rod assembly
- What is wrong
- Heavy duty trucks equipped with trw tie rod ends on certain arvinmeritor and dana axles. Peterbilt will recall 1,434 vehicles equipped with arvinmeritor axles manufactured from december 11, 1999, to may 14, 2000, and from july 22 to september 30, 2000. Kenworth will recall 859 vehicles equipped with arvinmeritor vehicles manufactured from december 11, 1999, to may 23, 2000, and from july 27, 2000, to september 30, 2000 and kennworth will recall an additional 4,151 vehicles equipped with dana axles and manufactured from june 23 to december 6, 1999, and from may 23 to september 30, 2000. The tie rod and drag link ball stud ends contain bearings that are below the specified case depth and/or hardness.
- Risk
- This can lead to premature wear with possible separation of the ball stud from the socket, increasing the risk of loss of control of the vehicle.
- Remedy
- Dealers will remove and replace all affected tie rods and drag links with different designed ends. Owner notification began july 15, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact peterbilt at 1‑940‑591‑4201 or kenworth at 1‑425‑828‑5440.
Recall number 02V037003 · Recall details
Steering: linkages: tie rod assembly
- What is wrong
- Vehicle description: heavy duty trucks equipped with trw tie rod ends on certain meritor axles. The tie rod and drag link ball stud ends contain bearings that are below the specified case depth and/or hardness.
- Risk
- This can lead to premature wear with possible separation of the ball stud from the socket, increasing the risk of loss of control of the vehicle.
- Remedy
- Dealers will remove and replace all affected tie rods and drag links with different designed ends. Owner notification began october 24, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact peterbilt at 1‑940‑591‑4000 or kenworth at 1‑425‑828‑5000.
Recall number 01V140006 · Recall details
Electrical system: wiring
- What is wrong
- Vehicle description: heavy duty trucks. These vehicles are equipped with peterbilt's smartgage system containing a reduced function interface module (rfim). This module receives data from various components/systems on the vehicle then sends the information to a microprocessor. A manufacturing defect in the rfim's can allow water to penetrate into the pressure block portion of the module, causing an electrical short in the pressure transducer connector.
- Risk
- This results in an erroneous air pressure reading on the gauge in the dash.
- Remedy
- The rfim date code will be inspected and all rfim's built prior to september 9, 2000 will be replaced. Owner notification began june 13, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact peterbilt at 1‑940‑591‑4000.
Recall number 01V131000 · Recall details
Fuel system, gasoline: storage: tank assembly: mounting
- What is wrong
- Vehicle description: heavy duty trucks. The side fairing hinge bar and mounts can detach from the fuel tank straps. The hinge bar can rotate and separate from the fairing, allowing the hinge bar assembly to fall off of the vehicle.
- Risk
- This could cause a road hazard, increasing the risk of a crash.
- Remedy
- Dealers will install an additional nut plate and if the bracket is cracked, the fuel tank strap will be replaced with a new strap and bracket assembly.
Recall number 00V185000 · Recall details
Unknown or other
- What is wrong
- Vehicle description: heavy duty trucks. The steer axle mudflaps and/or mudflap stiffeners can rub a hole in the forward surface of the undercab fuel tank, causing a hole in the fuel tank.
- Risk
- This can result in fuel leakage. Fuel leakage in the presence of an ignition source could result in a fire.
- Remedy
- Dealers will provide replacement mudflap assemblies smaller than the original assemblies to owners and the fuel tank will be checked for abrasion and replaced if damaged.
Recall number 00V161000 · Recall details
Service brakes, hydraulic: pedals and linkages
- What is wrong
- Vehicle description: heavy duty trucks. There is an interference between the throttle pedal and the brake pedal.
- Risk
- The brake pedal may not operate as intended, resulting in greater brake pedal effort and/or delayed brake release.
- Remedy
- Dealers will replace the throttle pedal bracket.
Recall number 00V017000 · Recall details
Technical service bulletins for the 2000 Peterbilt 387 12
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Information Only – Windshield washer pumps have a high No Trouble Found rate
- Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure...
- Information only: Hendrickson Softek front axle maintenance intervals and requirements.
- Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment...
- Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal...
- Information Only
- Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion.
- Information: Bendix ACOM Software version 6.16.5.0 for diagnostics may introduce an unrecoverable error
- Information
- Model 387 hood adjustment. hood adjustment criteria and specifications. tt
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Questions about the 2000 Peterbilt 387
Is the 2000 Peterbilt 387 reliable?
Owners have filed 0 complaints about the 2000 Peterbilt 387.
What is the most common problem with the 2000 Peterbilt 387?
There are not enough complaints to tell.
How many recalls does the 2000 Peterbilt 387 have?
7 recalls, covering suspension, steering and electrical system.
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