Dt: contact states while driving the hood comes up. There is a hood latch assembly available.
The worst 2004 Peterbilt 387 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Locks1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Locks1
Recalls 3
Equipment
- What is wrong
- On certain trucks, when using a cummins electronic icon service tool 2.2, an unintended engine start will occur.
- Risk
- Given the purpose and functionality of this service tool, this series of events would only occur in a service facility and could pose a hazard if the truck were to unexpectedly move or the engine to start without any warning, possibly causing personal injury.
- Remedy
- Cummins is conducting this recall (please see 06e063000) and will replace the icon service tool 2.2 with a new icon service tool 2.3 free of charge. Owners may contact cummins at 1‑800‑343‑7357 or peterbilt at 1‑940‑591‑4201.
Recall number 06V251000 · Recall details
Engine and engine cooling
- What is wrong
- On certain tractors equipped with caterpillar diesel engines, the variable valve actuation oil line may wear against the sharp edge of the cylinder head if not positioned correctly.
- Risk
- The oil line may be cut on the cylinder head causing an oil leak and a possible fire.
- Remedy
- Caterpillar, in conjunction with paccar, will be conducting the owner notification and remedy for this campaign free of charge. Owners may call caterpillar at 309‑675‑6496, kenworth at 425‑828‑5440, or peterbilt at 940‑591‑4201.
Recall number 05V570000 · Recall details
Seats
- What is wrong
- On certain heavy duty trucks, the pivot bolts which hold the seat back frame to the seat cushion frame can loosen and possibly fracture or dislodge, causing the seat back to fail to provide full support to the driver.
- Risk
- A possible vehicle crash could occur should the seat fall backwards during use.
- Remedy
- Gra-mag will provide customers with repair kits which include instructions and parts to repair the seat. Owners should contact gra-mag at 614‑875‑8435 or peterbilt at 940‑591‑4201.
Recall number 04V548000 · Recall details
Technical service bulletins for the 2004 Peterbilt 387 16
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- "Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes
- 1210F - spl 170XL
- Information Only – Windshield washer pumps have a high No Trouble Found rate
- Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure...
- Information only: Hendrickson Softek front axle maintenance intervals and requirements.
- Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment...
- Information Only – Vehicles may have the connector seals on the wheel speed sensor incorrectly installed,...
- Information Only: Vehicles may have the connector seal on the wheel speed sensor incorrectly installed,...
- Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal...
- Information Only
What 2004 Peterbilt 387 owners say
Most recent owner complaints, unedited.
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Questions about the 2004 Peterbilt 387
Is the 2004 Peterbilt 387 reliable?
Owners have filed 1 complaint about the 2004 Peterbilt 387, fewer than a typical 387 model year.
What is the most common problem with the 2004 Peterbilt 387?
Doors, latches and locks, with 1 complaint.
How many recalls does the 2004 Peterbilt 387 have?
3 recalls, covering equipment, engine and engine cooling and seats.
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