The worst 2002 Pierce Arrow XT problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
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Recalls 4
Power train: axle assembly: axle shaft
- What is wrong
- Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.
- Risk
- Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.
- Remedy
- Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1‑888‑974‑3723.
Recall number 17V348000 · Recall details
Equipment
- What is wrong
- Pierce Manufacturing Inc. (Pierce) is recalling certain model year 2000-2009 Enforcer and model year 2000-2010 Dash, Lance, and Arrow XT vehicles. While raising or lowering the cab as part of vehicle maintenance, the mounts on which the cab tilt cylinders pivot may fatigue and fail allowing the cab to fall until the safety catch activates.
- Risk
- If a person is in the path of the moving cab when a mount fails, the person may be hit by the falling cab, increasing the risk of injury.
- Remedy
- Pierce will notify owners, and dealers will affix new safety signs advising the operator to stay clear of the cab while it is being tilted, free of charge. The recall began on January 6, 2014. Owners may contact Pierce at 1‑920‑832‑3000. Pierce's recall number is 74B240.
Recall number 13V525000 · Recall details
Steering
- What is wrong
- Pierce is recalling certain model year 1998 through 2008 arrow xt, lance, velocity, enforcer, impel, and dash custom fire apparatus vehicles manufactured from may 30, 1998 through november 25, 2008. The steering gear bracket may fracture and break. If this occurs the steering gear may detach from the vehicle.
- Risk
- Detachment of the steering gear will result in a loss of steering control that could cause a crash.
- Remedy
- Pierce will notify owners and dealers will install a new steering gear mounting bracket free of charge. The safety recall began on october 12, 2010. Owners are being instructed to inspect the steering gear bracket prior to each trip. The remedy to repair this defect is expected to begin no earlier the january 31, 2011. Owners may contact pierce at 1‑888‑974‑3723.
Recall number 10V423000 · Recall details
Service brakes, air: supply: hoses, lines/piping, and fittings
- What is wrong
- On certain fire trucks, interference may occur between the aerial front axle interlock sensor bracket and the front air brake hose. This condition occurs during full turn steering and full suspension jounce compression.
- Risk
- This interference may cause chafing leading to a potential front air brake hose failure. In the event of a front brake hose failure, loss of front braking will occur, increasing the risk of a crash.
- Remedy
- Dealers will remove the existing front axle interlock sensor bracket and install a new bracket in a new location avoiding the front axle brake hose. The recall began on october 13, 2005. Owners may contact pierce at 920‑832‑3249.
Recall number 05V355000 · Recall details
Technical service bulletins for the 2002 Pierce Arrow XT 34
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- All Roto Rays, Division of Eastern Fire Equipment Services, are warranted to the purchaser for 3 years...
- All Roto Rays are warranted to the purchaser for twenty-four months from the date of service against...
- Pierce has updated our inverter installation policy to require a sub-feed breaker box with inverters that...
- Pierce is communicating a material change to the ball joint boots used in applicable service kit PN 2742031
- This bulletin provides a procedure to update Telematics Control Unit (TCU) devices in Pierce custom...
- This bulletin provides a procedure for comprehensive update of the Command Zone (CZ) Telematics Control...
- This bulletin provides a procedure to update webpage and MQTT certificates in the Telematics Control Unit...
- The steering column clockspring airbag (Pierce PN 1799451) has become obsolete and will require...
- The previous bolt-in airbag and steering wheel design are now obsolete and will require replacement if the...
- Husky XP pressure transducer troubleshooting procedure for transducer-related performance concerns.
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Questions about the 2002 Pierce Arrow XT
Is the 2002 Pierce Arrow XT reliable?
Owners have filed 0 complaints about the 2002 Pierce Arrow XT.
What is the most common problem with the 2002 Pierce Arrow XT?
There are not enough complaints to tell.
How many recalls does the 2002 Pierce Arrow XT have?
4 recalls, covering power train, equipment and steering.
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