2019 Pierce Arrow XT problems

What is wrong

Pierce Manufacturing (Pierce) is recalling certain 2015-2026 Arrow XT, Enforcer, Impel, and Velocity 107’ ladder and 110’ platform aerial firetrucks equipped with a single rear axle. The firm-on-ground system light may remain illuminated after the rear stabilizer loses contact with the ground.

Risk

A false firm-on-ground indicator light may lead to using the aerial device when the vehicle may shift during aerial operation, increasing the risk of injury.

Remedy

Pierce will provide instructions on how to update the vehicle software and perform an aerial device functional check, free of charge. Owner notification letters were mailed April 29, 2026. Owners may contact Pierce customer service at 1‑888‑974‑3723.

Recall number 26V217000 · Recall details

What is wrong

Pierce Manufacturing (Pierce) is recalling certain 2019-2023 Arrow XT, Enforcer, and Velocity mid-mount tower trucks equipped with an aerial platform basket. The electrical connector to the aerial turntable wiring harness may not be properly secured, which can result in connector corrosion and affect the leveling ability of the platform basket.

Risk

An inability for the platform basket to maintain level can result in the basket tipping, increasing the risk of injury.

Remedy

Pierce will replace the aerial turntable wiring harness, free of charge. Owner notification letters were mailed December 14, 2023. Owners may contact Pierce customer service at 1‑888‑974‑3723. Pierce's number for this recall is 74B330.

Recall number 23V823000 · Recall details

What is wrong

Pierce Manufacturing (Pierce) is recalling certain 2018-2023 Velocity, Impel, Enforcer, and Arrow XT 110-foot aerial trucks. When the aerial platform is extended to its maximum angle, the platform mounting bracket may interfere with the basket handrail hinge peg and cause the handrail to detach from the basket.

Risk

A basket handrail that unexpectedly detaches from the basket may increase the risk of injury to first responders using the handrail or to individuals on the ground near the vehicle.

Remedy

Dealers will install new basket handrail hinge pegs, free of charge. Owner notification letters were mailed March 16, 2023. Owners may contact Pierce customer service at 1‑888‑974‑3723. Pierce's number for this recall is 74B326.

Recall number 23V096000 · Recall details

What is wrong

Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.

Risk

The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.

Remedy

Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1‑888‑974‑3723. Pierce's number for this recall is 74B323.

Recall number 22V809000 · Recall details

What is wrong

Pierce Manufacturing (Pierce) is recalling certain 2015-2021 Arrow XT, Enforcer, Quantum and Velocity fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.

Risk

A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy

On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators, free of charge. Owner notification letters were mailed on March 11, 2022. Owners may contact Pierce's customer service at 1‑888‑974‑3723.

Recall number 22V032000 · Recall details

What is wrong

Pierce Manufacturing (Pierce) is recalling certain 2017-2021 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Risk

A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy

Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on June 24, 2021. Owner notification letters were mailed July 30, 2021. Owners may contact Pierce customer service at 1‑888‑974‑3723.

Recall number 21V394000 · Recall details

What is wrong

Pierce Manufacturing (Pierce) is recalling certain 2018-2020 Arrow XT, Dash, Enforcer, Impel, Quantum, and Velocity vehicles. Due to a problem with the joystick controller, the vehicle's aerial device may move without operator input.

Risk

Unintended movement of the aerial device can increase the risk of injury.

Remedy

Pierce will notify owners, and dealers will replace the potentially affected joysticks, free of charge. The recall began October 20, 2020. Owners may contact Pierce customer service at 1‑888‑974‑3723.

Recall number 20V571000 · Recall details

What is wrong

Pierce Manufacturing (Pierce) is recalling certain 2019-2020 Arrow XT, Enforcer, Impel, and Velocity Emergency fire emergency vehicles built with a 107 foot or 110 foot aerial device. A rectangular tube in the upper mid-section of the aerial device may develop cracks and corrosion, possibly causing one of the tube walls to fail and the aerial device to become unsteady.

Risk

The failed tube may cause the aerial device to fall, increasing the risk of injury.

Remedy

Pierce will notify owners, and dealers will inspect for the presence of cracks and/or evidence of corrosion. If no cracks or corrosion is found, the tube will receive a treatment to prevent rust corrosion. If cracks or corrosion is present, the upper mid section of the device will be replaced. All services will be performed free of charge. The recall began March 25, 2020. Owners may contact Pierce customer service at 1‑888‑974‑3723.

Recall number 20V120000 · Recall details

What is wrong

Pierce Manufacturing (Pierce) is recalling certain 2019 Arrow XT, Dash, Enforcer, Impel, Quantum, and Velocity vehicles. Due to improper manufacturing, the passenger-side knee air bag (KAB) may not properly inflate during a deployment event.

Risk

In the event of a crash, if the KAB does not inflate properly, it may not provide the intended protection to the occupant, increasing the risk of injury.

Remedy

Pierce will notify owners, and dealers will replace the KAB assembly, free of charge. The recall began October 9, 2019. Owners may contact Pierce customer service at 1‑888‑974‑3723.

Recall number 19V562000 · Recall details