Check a VIN

2012 Pierce Impel problems

Typical yearClose to a typical year
Owner complaints
0
Recalls
5
Service bulletins
442 warranty

The worst 2012 Pierce Impel problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

Recalls 5

Electrical system: softwareReported January 2, 2019 · 994 vehicles affected
What is wrong
Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Risk
If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Remedy
Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1‑888‑974‑3723. Pierce's number for this recall is 74B295.

Recall number 19V022000 · Recall details

StructureReported July 11, 2018 · 17 vehicles affected
What is wrong
Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
Risk
If the bracket falls, it could strike a person below.
Remedy
Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1‑888‑974‑3723. Pierce's number for this recall is 74B290.

Recall number 18V463000 · Recall details

Suspension: front: control arm: lower armReported October 21, 2014 · 135 vehicles affected
What is wrong
Pierce Manufacturing (Pierce) is recalling certain model year 2009-2013 Pierce Enforcer, Impel, Quantum, Velocity, and Arrow XT emergency vehicles manufactured November 11, 2009, to April 23, 2013, and equipped with TAK-4 front independent suspensions. The affected vehicles have front lower control arms that may crack and fracture.
Risk
If one of the lower control arm fractures, the attached wheel may separate, increasing the risk of a crash.
Remedy
Pierce will notify owners, and dealers will inspect and replace the lower control arms, as necessary, free of charge. The recall began on November 5, 2014. Owners may contact Pierce customer service at 1‑888‑974‑3723. Pierce's number for this recall is 74B257.

Recall number 14V660000 · Recall details

Exterior lighting: turn signalReported October 22, 2013 · 349 vehicles affected
What is wrong
Pierce Manufacturing Inc. (Pierce) is recalling one model year 2009 Enforcer emergency vehicle and certain model year 2009-2013 Arrow XT, Saber, Velocity, Impel, Quantum, and Commercial vehicles. The trailer connector circuit was wired such that the stop signal overrides the turn signal and the trailer lights do not indicate a turn when brakes are applied.
Risk
The absence of trailer turn signals may confuse other drivers, increasing the risk of a crash.
Remedy
Pierce will notify owners, and dealers will install a new electrical harness, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Pierce at 1‑920‑832‑3000. Pierce's recall number is 74B244.

Recall number 13V518000 · Recall details

Structure: body: doorReported May 17, 2013 · 2,006 vehicles affected
What is wrong
Pierce Manufacturing Inc. (Pierce) is recalling certain model year 2007-2013 Velocity, Impel, and Dash CF emergency vehicles manufactured June 6, 2007, through May 31, 2013. The springs in the outer door handles are not of sufficient stiffness to prevent inadvertent door opening in certain impacts. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 206, "Door Locks and Door Retention Components."
Risk
In the event of a crash, the weak springs may allow the door to open and possibly fail to contain emergency personnel or equipment, increasing the risk of injury.
Remedy
Pierce will notify owners, and dealers will replace the door handle spring with a stiffer one, free of charge. Owners may contact Pierce at 1‑920‑832‑3000. The recall began on June 28, 2013. Pierce's recall number is 74B242.

Recall number 13V214000 · Recall details

See all 5 recalls for the 2012 Pierce Impel

Technical service bulletins for the 2012 Pierce Impel 44

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 44 bulletins for the 2012 Pierce Impel

Used buying checklistWhat to check on a 2012 Pierce Impel before you buy

Compare the 2012 Pierce Impel

Other model years

20072008

Questions about the 2012 Pierce Impel

Is the 2012 Pierce Impel reliable?

Owners have filed 0 complaints about the 2012 Pierce Impel.

What is the most common problem with the 2012 Pierce Impel?

There are not enough complaints to tell.

How many recalls does the 2012 Pierce Impel have?

5 recalls, covering electrical system, structure and suspension.

Share your experience with the 2012 Pierce Impel

Tell other buyers what went wrong and what it cost. We review every report before it appears, and we never publish names, emails or VINs.

No names, contact details or links. Reports about a dealer or a person are not published.

VIN decoder

See the problems and recalls for an exact car

Buying a used 2012 Pierce Impel?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history
Is this car on a recall?Check VIN