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2004-2018 Pierce Arrow XT, Pierce Dash and others recall: software

Pierce Manufacturing reported this safety recall on January 2, 2019. It covers about 994 vehicles.

vehicles affected
994
reported
Jan 2, 2019
owners notified
Feb 28, 2019

Electrical system: software

What is wrong
Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Risk
If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Remedy
Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1‑888‑974‑3723. Pierce's number for this recall is 74B295.

Recall number 19V022000

Affected vehicles

Questions about recall 19V022000

Is there a recall on the 2004-2018 Pierce Arrow XT, Pierce Dash and others software?

Yes. Recall 19V022000, reported on January 2, 2019, covers about 994 vehicles.

What is the fix for recall 19V022000?

Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1‑888‑974‑3723. Pierce's number for this recall is 74B295.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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