2014 Pierce Velocity Problems: 0 Complaints, 8 Recalls

The worst 2014 Pierce Velocity problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Problems by type

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Recalls 8

Structure: critical fastenersReported October 27, 2022 · 299 vehicles affected

What is wrong: Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
Risk: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
Remedy: Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1‑888‑974‑3723. Pierce's number for this recall is 74B323.

Recall number 22V809000 · Recall details

Electrical system: softwareReported January 2, 2019 · 994 vehicles affected

What is wrong: Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Risk: If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Remedy: Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1‑888‑974‑3723. Pierce's number for this recall is 74B295.

Recall number 19V022000 · Recall details

StructureReported July 11, 2018 · 17 vehicles affected

What is wrong: Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
Risk: If the bracket falls, it could strike a person below.
Remedy: Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1‑888‑974‑3723. Pierce's number for this recall is 74B290.

Recall number 18V463000 · Recall details

SuspensionReported May 31, 2017 · 29 vehicles affected

What is wrong: Pierce Manufacturing (Pierce) is recalling certain 2012-2017 Arrow XT, Dash, Enforcer, Quantum, and Velocity fire trucks equipped with the T3 rear steer option. The affected vehicles have a rear sway bar that may detach from the vehicle.
Risk: If the sway bar detaches, the vehicle may sway more during steering maneuvers, increasing the risk of a crash.
Remedy: Pierce will notify owners, and dealers will replace and properly torque the sway bar fasteners, free of charge. The recall began on July 11, 2017. Owners may contact Pierce customer service at 1‑888‑974‑3723.

Recall number 17V349000 · Recall details

EquipmentReported April 1, 2016 · 36 vehicles affected

What is wrong: Pierce Manufacturing (Pierce) is recalling certain model year 2010-2016 Arrow-XT, Quantum, and Velocity vehicles manufactured from October 30, 2010, through January 24, 2016. The affected vehicles are equipped with Pelican 9410L flashlights, part number 9410-021-245 or 9410-021-110, with lithium ion battery packs which may overheat.
Risk: If the flashlight battery pack overheats, it can increase the risk of a fire.
Remedy: Pierce will notify owners and instruct them to inspect the flashlight and battery pack, and if necessary, to request a replacement battery pack from Pelican Products, free of charge. The recall began on April 18, 2016. Owners may contact Pierce customer service at 1‑414‑832‑3000. Pierce's recall number for this campaign is 74B271.

Recall number 16V186000 · Recall details

EquipmentReported November 16, 2015 · 186 vehicles affected

What is wrong: Pierce Manufacturing (Pierce) is recalling certain model year 2013-2015 Arrow XT, Quantum, Velocity, Impel, and Saber fire-fighting vehicles manufactured June 19, 2013, to July 31, 2014. The affected vehicles have fire hose water pressure regulators that may not respond consistently to operator input and, as a result, there may be an unexpected water pressure surge to the fire hose.
Risk: An unexpected surge in water pressure to the fire hose can increase the risk of injury to the hose operator or those nearby.
Remedy: Pierce will notify owners, and dealers will update the water pressure governor firmware, free of charge. The recall began on January 5, 2016. Owners may contact Pierce customer service at 1‑888‑974‑3723. Pierce's number for this recall is 74B252.

Recall number 15V760000 · Recall details

Power train: driveline: driveshaftReported August 13, 2015 · 191 vehicles affected

What is wrong: Pierce Manufacturing (Pierce) is recalling certain model year 2014-2015 Pierce Arrow XT, Dash CF, Enforcer, Quantum, and Velocity emergency vehicles manufactured from November 3, 2014, through July 31, 2015. The affected vehicles have a driveshaft that may bend or twist possibly causing it disconnect.
Risk: If the driveshaft disconnects from the vehicle, the vehicle would have a loss of drive, disabling it on the roadway and preventing the vehicle from responding to an emergency. Additionally, portions of the driveshaft could become a road hazard. These scenarios may increase the risk of a crash.
Remedy: Pierce has notified owners, and dealers will install a stronger driveshaft, free of charge. The recall began on September 15, 2015. Owners may contact Pierce customer service at 1‑888‑974‑3723. Pierce's number for this recall is 74B265.

Recall number 15V516000 · Recall details

Exterior lighting: headlightsReported August 12, 2015 · 12 vehicles affected

What is wrong: Pierce Manufacturing (Pierce) is recalling certain model year 2014-2015 Velocity and Quantum vehicles manufactured from February 10, 2014, through January 8, 2015, and equipped with LED headlamp assemblies. The headlamps on the affected vehicles may flicker when the vehicle is operated in extreme cold temperatures causing the headlights to provide interrupted illumination. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: If the headlights flicker and do not provide steady illumination, other drivers may be confused and the driver may have reduced visibility, increasing the risk of a vehicle crash.
Remedy: Pierce will notify owners, and dealers will replace the headlamps, free of charge. The recall began on September 3, 2015. Owners may contact Pierce customer service at 1‑888‑974‑3723. Pierce's number for this recall is 74B264.

Recall number 15V511000 · Recall details

See all 8 recalls for the 2014 Pierce Velocity

Technical service bulletins for the 2014 Pierce Velocity 50

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

Aug 18, 2026 Warranty extensionAll Roto Rays, Division of Eastern Fire Equipment Services, are warranted to the purchaser for 3 years...
Sep 4, 2024 Warranty extensionAll Roto Rays are warranted to the purchaser for twenty-four months from the date of service against...
Sep 22, 2026 Service campaignPierce has updated our inverter installation policy to require a sub-feed breaker box with inverters that...
Sep 15, 2026 OtherPierce is communicating a material change to the ball joint boots used in applicable service kit PN 2742031
Sep 9, 2026 Service bulletinThis bulletin provides a procedure to update Telematics Control Unit (TCU) devices in Pierce custom...
Sep 9, 2026 Service bulletinThis bulletin provides a procedure for comprehensive update of the Command Zone (CZ) Telematics Control...
Sep 9, 2026 Service bulletinThis bulletin provides a procedure to update webpage and MQTT certificates in the Telematics Control Unit...
Sep 8, 2026 OtherThe steering column clockspring airbag (Pierce PN 1799451) has become obsolete and will require...
Sep 8, 2026 OtherThe previous bolt-in airbag and steering wheel design are now obsolete and will require replacement if the...
Jun 30, 2026 Service bulletinHusky XP pressure transducer troubleshooting procedure for transducer-related performance concerns.

See all 50 bulletins for the 2014 Pierce Velocity

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Other model years

2016

Questions about the 2014 Pierce Velocity

Is the 2014 Pierce Velocity reliable?

Owners have filed 0 complaints about the 2014 Pierce Velocity.

What is the most common problem with the 2014 Pierce Velocity?

There are not enough complaints to tell.

How many recalls does the 2014 Pierce Velocity have?

8 recalls, covering structure, electrical system and suspension.

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2014 Pierce Velocity problems