The worst 2013 Pierce Impel problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
Recalls 7
Electrical system: software
- What is wrong
- Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
- Risk
- If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
- Remedy
- Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1‑888‑974‑3723. Pierce's number for this recall is 74B295.
Recall number 19V022000 · Recall details
Structure
- What is wrong
- Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
- Risk
- If the bracket falls, it could strike a person below.
- Remedy
- Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1‑888‑974‑3723. Pierce's number for this recall is 74B290.
Recall number 18V463000 · Recall details
Equipment
- What is wrong
- Pierce Manufacturing (Pierce) is recalling certain model year 2013-2015 Arrow XT, Quantum, Velocity, Impel, and Saber fire-fighting vehicles manufactured June 19, 2013, to July 31, 2014. The affected vehicles have fire hose water pressure regulators that may not respond consistently to operator input and, as a result, there may be an unexpected water pressure surge to the fire hose.
- Risk
- An unexpected surge in water pressure to the fire hose can increase the risk of injury to the hose operator or those nearby.
- Remedy
- Pierce will notify owners, and dealers will update the water pressure governor firmware, free of charge. The recall began on January 5, 2016. Owners may contact Pierce customer service at 1‑888‑974‑3723. Pierce's number for this recall is 74B252.
Recall number 15V760000 · Recall details
Suspension: front: control arm: lower arm
- What is wrong
- Pierce Manufacturing (Pierce) is recalling certain model year 2009-2013 Pierce Enforcer, Impel, Quantum, Velocity, and Arrow XT emergency vehicles manufactured November 11, 2009, to April 23, 2013, and equipped with TAK-4 front independent suspensions. The affected vehicles have front lower control arms that may crack and fracture.
- Risk
- If one of the lower control arm fractures, the attached wheel may separate, increasing the risk of a crash.
- Remedy
- Pierce will notify owners, and dealers will inspect and replace the lower control arms, as necessary, free of charge. The recall began on November 5, 2014. Owners may contact Pierce customer service at 1‑888‑974‑3723. Pierce's number for this recall is 74B257.
Recall number 14V660000 · Recall details
Seat belts
- What is wrong
- Pierce Manufacturing (Pierce) is recalling certain model year 2013 Arrow XT, Dash CF, Impel, and Velocity vehicles manufactured October 2013 through January 2014, and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."
- Risk
- If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.
- Remedy
- Pierce will notify owners, and dealers will inspect and replace the seat belt buckle, as necessary, free of charge. The recall began on June 26, 2014. Owners may contact Pierce at 1‑888‑974‑3723. Pierce's number for this campaign is 74B246.
Recall number 14V243000 · Recall details
Exterior lighting: turn signal
- What is wrong
- Pierce Manufacturing Inc. (Pierce) is recalling one model year 2009 Enforcer emergency vehicle and certain model year 2009-2013 Arrow XT, Saber, Velocity, Impel, Quantum, and Commercial vehicles. The trailer connector circuit was wired such that the stop signal overrides the turn signal and the trailer lights do not indicate a turn when brakes are applied.
- Risk
- The absence of trailer turn signals may confuse other drivers, increasing the risk of a crash.
- Remedy
- Pierce will notify owners, and dealers will install a new electrical harness, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Pierce at 1‑920‑832‑3000. Pierce's recall number is 74B244.
Recall number 13V518000 · Recall details
Structure: body: door
- What is wrong
- Pierce Manufacturing Inc. (Pierce) is recalling certain model year 2007-2013 Velocity, Impel, and Dash CF emergency vehicles manufactured June 6, 2007, through May 31, 2013. The springs in the outer door handles are not of sufficient stiffness to prevent inadvertent door opening in certain impacts. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 206, "Door Locks and Door Retention Components."
- Risk
- In the event of a crash, the weak springs may allow the door to open and possibly fail to contain emergency personnel or equipment, increasing the risk of injury.
- Remedy
- Pierce will notify owners, and dealers will replace the door handle spring with a stiffer one, free of charge. Owners may contact Pierce at 1‑920‑832‑3000. The recall began on June 28, 2013. Pierce's recall number is 74B242.
Recall number 13V214000 · Recall details
Technical service bulletins for the 2013 Pierce Impel 47
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- All Roto Rays, Division of Eastern Fire Equipment Services, are warranted to the purchaser for 3 years...
- All Roto Rays are warranted to the purchaser for twenty-four months from the date of service against...
- Pierce has updated our inverter installation policy to require a sub-feed breaker box with inverters that...
- Pierce is communicating a material change to the ball joint boots used in applicable service kit PN 2742031
- This bulletin provides a procedure to update Telematics Control Unit (TCU) devices in Pierce custom...
- This bulletin provides a procedure for comprehensive update of the Command Zone (CZ) Telematics Control...
- This bulletin provides a procedure to update webpage and MQTT certificates in the Telematics Control Unit...
- The steering column clockspring airbag (Pierce PN 1799451) has become obsolete and will require...
- The previous bolt-in airbag and steering wheel design are now obsolete and will require replacement if the...
- Husky XP pressure transducer troubleshooting procedure for transducer-related performance concerns.
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Questions about the 2013 Pierce Impel
Is the 2013 Pierce Impel reliable?
Owners have filed 0 complaints about the 2013 Pierce Impel.
What is the most common problem with the 2013 Pierce Impel?
There are not enough complaints to tell.
How many recalls does the 2013 Pierce Impel have?
7 recalls, covering electrical system, structure and equipment.
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