The worst 2021 Pierce Quantum problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
Recalls 4
Structure: critical fasteners
- What is wrong
- Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
- Risk
- The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
- Remedy
- Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1‑888‑974‑3723. Pierce's number for this recall is 74B323.
Recall number 22V809000 · Recall details
Steering
- What is wrong
- Pierce Manufacturing (Pierce) is recalling certain 2021-2022 Velocity, Impel, Enforcer, Arrow XT, Quantum, and Dash CF trucks. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.
- Risk
- A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the steering gears, as necessary, free of charge. Owner notification letters were mailed on October 4, 2022. Owners may contact Pierce's customer service at 1‑888‑974‑3723. Pierce's number for this recall is 74B321.
Recall number 22V590000 · Recall details
Fuel system, diesel: fuel injection system: fuel rail
- What is wrong
- Pierce Manufacturing (Pierce) is recalling certain 2015-2021 Arrow XT, Enforcer, Quantum and Velocity fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
- Risk
- A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy
- On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators, free of charge. Owner notification letters were mailed on March 11, 2022. Owners may contact Pierce's customer service at 1‑888‑974‑3723.
Recall number 22V032000 · Recall details
Fuel system, diesel: fuel injection system: fuel rail
- What is wrong
- Pierce Manufacturing (Pierce) is recalling certain 2017-2021 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on June 24, 2021. Owner notification letters were mailed July 30, 2021. Owners may contact Pierce customer service at 1‑888‑974‑3723.
Recall number 21V394000 · Recall details
Technical service bulletins for the 2021 Pierce Quantum 35
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- All Roto Rays, Division of Eastern Fire Equipment Services, are warranted to the purchaser for 3 years...
- All Roto Rays are warranted to the purchaser for twenty-four months from the date of service against...
- Pierce has updated our inverter installation policy to require a sub-feed breaker box with inverters that...
- Pierce is communicating a material change to the ball joint boots used in applicable service kit PN 2742031
- This bulletin provides a procedure to update Telematics Control Unit (TCU) devices in Pierce custom...
- This bulletin provides a procedure for comprehensive update of the Command Zone (CZ) Telematics Control...
- This bulletin provides a procedure to update webpage and MQTT certificates in the Telematics Control Unit...
- The steering column clockspring airbag (Pierce PN 1799451) has become obsolete and will require...
- The previous bolt-in airbag and steering wheel design are now obsolete and will require replacement if the...
- Husky XP pressure transducer troubleshooting procedure for transducer-related performance concerns.
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Questions about the 2021 Pierce Quantum
Is the 2021 Pierce Quantum reliable?
Owners have filed 0 complaints about the 2021 Pierce Quantum.
What is the most common problem with the 2021 Pierce Quantum?
There are not enough complaints to tell.
How many recalls does the 2021 Pierce Quantum have?
4 recalls, covering structure, steering and fuel system, diesel.
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