The worst 2004 Pierce Velocity problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
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Recalls 4
Electrical system: software
- What is wrong
- Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
- Risk
- If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
- Remedy
- Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1‑888‑974‑3723. Pierce's number for this recall is 74B295.
Recall number 19V022000 · Recall details
Power train: axle assembly: axle shaft
- What is wrong
- Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.
- Risk
- Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.
- Remedy
- Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1‑888‑974‑3723.
Recall number 17V348000 · Recall details
Steering
- What is wrong
- Pierce is recalling certain model year 1998 through 2008 arrow xt, lance, velocity, enforcer, impel, and dash custom fire apparatus vehicles manufactured from may 30, 1998 through november 25, 2008. The steering gear bracket may fracture and break. If this occurs the steering gear may detach from the vehicle.
- Risk
- Detachment of the steering gear will result in a loss of steering control that could cause a crash.
- Remedy
- Pierce will notify owners and dealers will install a new steering gear mounting bracket free of charge. The safety recall began on october 12, 2010. Owners are being instructed to inspect the steering gear bracket prior to each trip. The remedy to repair this defect is expected to begin no earlier the january 31, 2011. Owners may contact pierce at 1‑888‑974‑3723.
Recall number 10V423000 · Recall details
Structure: body: bumpers
- What is wrong
- Pierce is recalling certain model year 2003 through 2009 custom contender, dash, enforcer, impel, lance saber, and velocity fire trucks manufactured from february 20, 2003, through march 27, 2009. These trucks may be equipped with drop-down fire hose trays mounted under the front bumper. The hose tray latch may accidentally open while the vehicle is in motion.
- Risk
- If this occurs the fire hose may drop to the roadway without warning. Potential injury to people and property may occur. The sudden hose deployment may also distract drivers trying to avoid the hose and a crash may occur.
- Remedy
- A new and improved latch design has been developed and a new hose box incorporating the new latch will be installed free of charge. The safety recall began on october 4, 2010. Owner may contact pierce at 1‑920‑832‑3000.
Recall number 10V300000 · Recall details
Technical service bulletins for the 2004 Pierce Velocity 43
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- All Roto Rays, Division of Eastern Fire Equipment Services, are warranted to the purchaser for 3 years...
- All Roto Rays are warranted to the purchaser for twenty-four months from the date of service against...
- Pierce has updated our inverter installation policy to require a sub-feed breaker box with inverters that...
- Pierce is communicating a material change to the ball joint boots used in applicable service kit PN 2742031
- This bulletin provides a procedure to update Telematics Control Unit (TCU) devices in Pierce custom...
- This bulletin provides a procedure for comprehensive update of the Command Zone (CZ) Telematics Control...
- This bulletin provides a procedure to update webpage and MQTT certificates in the Telematics Control Unit...
- The steering column clockspring airbag (Pierce PN 1799451) has become obsolete and will require...
- The previous bolt-in airbag and steering wheel design are now obsolete and will require replacement if the...
- Husky XP pressure transducer troubleshooting procedure for transducer-related performance concerns.
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Questions about the 2004 Pierce Velocity
Is the 2004 Pierce Velocity reliable?
Owners have filed 0 complaints about the 2004 Pierce Velocity.
What is the most common problem with the 2004 Pierce Velocity?
There are not enough complaints to tell.
How many recalls does the 2004 Pierce Velocity have?
4 recalls, covering electrical system, power train and steering.
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