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2007 Pierce Velocity problems

Typical yearClose to a typical year
Owner complaints
0
Recalls
15
Service bulletins
452 warranty

The worst 2007 Pierce Velocity problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Problems by type

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Recalls 15

Electrical system: softwareReported January 2, 2019 · 994 vehicles affected
What is wrong
Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Risk
If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Remedy
Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1‑888‑974‑3723. Pierce's number for this recall is 74B295.

Recall number 19V022000 · Recall details

StructureReported July 11, 2018 · 17 vehicles affected
What is wrong
Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
Risk
If the bracket falls, it could strike a person below.
Remedy
Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1‑888‑974‑3723. Pierce's number for this recall is 74B290.

Recall number 18V463000 · Recall details

Power train: axle assembly: axle shaftReported May 30, 2017 · 225 vehicles affected
What is wrong
Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.
Risk
Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.
Remedy
Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1‑888‑974‑3723.

Recall number 17V348000 · Recall details

Structure: body: doorReported May 17, 2013 · 2,006 vehicles affected
What is wrong
Pierce Manufacturing Inc. (Pierce) is recalling certain model year 2007-2013 Velocity, Impel, and Dash CF emergency vehicles manufactured June 6, 2007, through May 31, 2013. The springs in the outer door handles are not of sufficient stiffness to prevent inadvertent door opening in certain impacts. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 206, "Door Locks and Door Retention Components."
Risk
In the event of a crash, the weak springs may allow the door to open and possibly fail to contain emergency personnel or equipment, increasing the risk of injury.
Remedy
Pierce will notify owners, and dealers will replace the door handle spring with a stiffer one, free of charge. Owners may contact Pierce at 1‑920‑832‑3000. The recall began on June 28, 2013. Pierce's recall number is 74B242.

Recall number 13V214000 · Recall details

Latches/locks/linkagesReported February 25, 2013 · 1,275 vehicles affected
What is wrong
Pierce is recalling certain model year 2007-2010 Velocity and Impel fire trucks manufactured from June 6, 2007, through October 30, 2010. The springs inside the inner door handles may allow the door to open inadvertently.
Risk
If the door inadvertently opens while the vehicle is in motion, the occupants may fall out and suffer personal injury.
Remedy
Pierce will notify owners, and dealers will replace the inner door handles, free of charge. The recall began during May 2013. Owners may contact Pierce at 1‑920‑832‑3000.

Recall number 13V062000 · Recall details

Electronic stability control (ESC)Reported November 1, 2011 · 724 vehicles affected
What is wrong
Pierce manufacturing (pierce) is recalling certain model year 2007-2011 arrow xtand velocity, model year 2008-2011 custom contender, impel, quantum and model year 2009-2011 saber emergency trucks, equipped with meritor wabco electronic stability control (ESC) modules, manufactured from december 19, 2007, through october 7, 2011. Under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (ESC) system. This might cause the ESC to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.
Risk
If the driver is slow to react during this ESC intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.
Remedy
Pierce is working with meritor wabco and will replace the control module free of charge. The safety recall began on december 16, 2011. Owners may contact meritor wabco at 1‑248‑435‑8001 or pierce at 1‑920‑832‑3000.

Recall number 11V527000 · Recall details

SteeringReported September 21, 2010 · 2,652 vehicles affected
What is wrong
Pierce is recalling certain model year 1998 through 2008 arrow xt, lance, velocity, enforcer, impel, and dash custom fire apparatus vehicles manufactured from may 30, 1998 through november 25, 2008. The steering gear bracket may fracture and break. If this occurs the steering gear may detach from the vehicle.
Risk
Detachment of the steering gear will result in a loss of steering control that could cause a crash.
Remedy
Pierce will notify owners and dealers will install a new steering gear mounting bracket free of charge. The safety recall began on october 12, 2010. Owners are being instructed to inspect the steering gear bracket prior to each trip. The remedy to repair this defect is expected to begin no earlier the january 31, 2011. Owners may contact pierce at 1‑888‑974‑3723.

Recall number 10V423000 · Recall details

Service brakes, hydraulic: foundation components: disc: caliperReported July 8, 2010 · 45 vehicles affected
What is wrong
Pierce is recalling certain model year 2006 through 2010 arrow xt, dash, enforcer, impel, quantum, and velocity fire trucks manufactured from october 11, 2006 through june 16, 2010 and equipped with meritor wabco ex225 rear disc brakes and onspot automatic tire chains. The meritor wabco ex225 rear disc brake caliper may interfere with the onspot automatic tire chain brackets. This interference may restrict the caliper from full movement.
Risk
If this interference occurs, braking performance may be reduced without warning and a crash may occur.
Remedy
Dealers will install new automatic tire chain brackets. The new brackets provide additional clearance for the full actuation of the disc brake calipers. This service will be performed free of charge. The safety recall began in july 2010. Owners may contact pierce at 1‑920‑832‑3000.

Recall number 10V317000 · Recall details

Structure: body: bumpersReported June 28, 2010 · 25 vehicles affected
What is wrong
Pierce is recalling certain model year 2003 through 2009 custom contender, dash, enforcer, impel, lance saber, and velocity fire trucks manufactured from february 20, 2003, through march 27, 2009. These trucks may be equipped with drop-down fire hose trays mounted under the front bumper. The hose tray latch may accidentally open while the vehicle is in motion.
Risk
If this occurs the fire hose may drop to the roadway without warning. Potential injury to people and property may occur. The sudden hose deployment may also distract drivers trying to avoid the hose and a crash may occur.
Remedy
A new and improved latch design has been developed and a new hose box incorporating the new latch will be installed free of charge. The safety recall began on october 4, 2010. Owner may contact pierce at 1‑920‑832‑3000.

Recall number 10V300000 · Recall details

Engine and engine coolingReported May 7, 2010 · 827 vehicles affected
What is wrong
Pierce is recalling certain model year 2006 through 2010 arrow xt, dash, lance, quantum, and velocity emergency vehicles manufactured from december 20, 2006, through february 1, 2010, equipped with detroit diesel series 60 engines. The engine may shut down unexpectedly when a diesel particulate filter over temperature condition is detected.
Risk
Unexpected emergency vehicle engine shutdown under certain conditions could hamper rescue operations and place the public at risk.
Remedy
Owners will be notified by detroit diesel and detroit diesel will repair the vehicles free of charge by reprogramming the engine control logic to illuminate a malfunction indicator light without requesting engine shutdown. Please see daimler trucks' defect report 10e-005. The safety recall began on may 28, 2010. Owners may contact daimler trucks at 1‑800‑547‑0712 or pierce at 1‑920‑832‑3000.

Recall number 10V195000 · Recall details

Air bags: side/window: curtainReported August 31, 2009 · 28 vehicles affected
What is wrong
Pierce is recalling certain model year 2007 through 2009 fire trucks equipped with side-roll protection systems. The sensor designed to detect vehicle roll can malfunction resulting in an inadvertent deployment of the protection system.
Risk
Inadvertent deployment of the side-roll protection system could result in a vehicle crash or injury to an out of position occupant.
Remedy
Pierce will notify owners and the vehicles will be repaired free of charge. The safety recall began on august 31, 2009. Owners may contact pierce toll-free at 1‑888‑974‑3723.

Recall number 09V341000 · Recall details

Electrical system: 12v/24v/48v batteryReported April 1, 2009 · 167 vehicles affected
What is wrong
Pierce is recalling 167 my 2007-2008 velocity and impel fire trucks. A battery box is positioned on both sides of the chassis frame directly under the cab. Cab interference may occur with the positive battery post and the aluminum cab floor substructure.
Risk
If metal-to-metal contact were to happen, an electrical arcing between the cab and battery could occur increasing the risk of electrical short circuit and a fire.
Remedy
Owners will receive a remedy kit along with instructions and should inspect the positive battery posts to make sure the protective caps have not worn away, if contact with the cab has occurred, replace the battery post protective caps. This remedy will be free of charge. The recall began on april 6, 2009. Owners may contact pierce at 1‑888‑974‑3723.

Recall number 09V105000 · Recall details

Service brakes, air: disc: caliperReported November 18, 2008 · 15 vehicles affected
What is wrong
Pierce is recalling 15 my 2007-2008 dash, enforcer, impel, quantum and velocity fire trucks equipped with arvinmeritor rear disc brakes and hendrickson firemaax suspension. Interference with the brake caliper adjuster bolt sleeve and the suspension beam may occur. This interference may occur if the right hand and left hand brake components were assembled on the wrong side of the axle. The adjuster bolt is designed to rotate as the brake pads wear. If the sleeve becomes damaged, the sleeve may prevent the adjuster from rotating.
Risk
If the adjuster can not rotate, brake performance may be compromised and a crash may occur.
Remedy
Dealers will adjust the bolt sleeve and the proper components free of charge. All owners have been notified by arvinmeritor.

Recall number 08V598000 · Recall details

Engine and engine cooling: engine: dieselReported October 31, 2008 · 76 vehicles affected
What is wrong
Pierce is recalling 76 my 2007-2008 arrow xt and velocity fire trucks equipped with caterpillar c13 diesel engines. The extension pipes attached to the aftertreatment regeneration device (ard) may develop a hole, and heat and flame may escape during a regeneration of the diesel particulate filter.
Risk
This may result in a fire hazard.
Remedy
Pierce is working with caterpillar to repair these vehicles (please see 08e054). Owners may contact caterpillar at 1‑800‑447‑4986 or pierce at 1‑920‑832‑3000.

Recall number 08V574000 · Recall details

Steering: gear box: shaft pitmanReported January 15, 2008 · 22 vehicles affected
What is wrong
On certain fire trucks equipped with trw steering gears, models tas85 and rcs85, these steering gears contain potentially defective sector shafts with an incorrect gear tooth which may interfere with the rack-piston teeth, resulting in a stick or bind condition.
Risk
This condition has the potential to cause the steering gear to stall and restrict the steering turning angle of the vehicle which could result in a vehicle crash.
Remedy
Pierce is working with trw to replace the defective steering gear (please see 07e101). The recall began on january 11, 2008. Owners ontact trw at 765‑429‑1768 or pierce at 920‑832‑3249.

Recall number 08V020000 · Recall details

See all 15 recalls for the 2007 Pierce Velocity

Technical service bulletins for the 2007 Pierce Velocity 45

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 45 bulletins for the 2007 Pierce Velocity

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Questions about the 2007 Pierce Velocity

Is the 2007 Pierce Velocity reliable?

Owners have filed 0 complaints about the 2007 Pierce Velocity.

What is the most common problem with the 2007 Pierce Velocity?

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How many recalls does the 2007 Pierce Velocity have?

15 recalls, covering electrical system, structure and power train.

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