The vehicle is a motor home equipped with a Fiamma F45 Eagle power-operated awning. While I was driving the vehicle on an interstate highway, the awning deployed for unknown reasons and was partially torn from the vehicle.
The worst 2018 Pleasure Way Plateau problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Acceleration2
- Brakes2
- Driver assistance2
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Acceleration2
- Brakes2
- Driver assistance2
Recalls 1
Equipment
- What is wrong
- Pleasure Way Industries Ltd. (Pleasure Way) is recalling certain 2018-2020 Plateau, Plateau XL, Ascent and Lexor motorhomes equipped with a Fiamma F45 Eagle or Fiamma F65 Eagle awning. The awning drive mechanism may fail causing the awning to extend unexpectedly without input from the user.
- Risk
- If the awning unexpectedly extends while the vehicle is parked, the awning may hit an occupant within its range, increasing the risk of an injury. If the awning unexpectedly extends while the vehicle is in motion, there is an increased risk of a crash.
- Remedy
- Pleasure Way will notify owners, and dealers will install straps to keep the awning closed, as a temporary solution, free of charge. Fiamma will provide a permanent solution. Pleasure Way issued owners an interim notification on October 7, 2019. The recall began March 5, 2020. Owners may contact Pleasure Way customer service at 1‑800‑364‑0189.
Recall number 19V673000 · Recall details
Technical service bulletins for the 2018 Pleasure Way Plateau 62
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Technical service bulletin pertaining to the procedure to replace the charge line key.
- Technical service bulletin pertaining to the procedure to replace the power sofa cable.
- Technical service bulletin pertaining to the procedure to replace the worm gear for the power sofa.
- Dealer service communication pertaining to the replacement of an undersized fuse for the solar panels.
- Technical service bulletin pertaining to the procedure to change the instance setting on the Go Power!...
- Technical service bulletin pertaining to the procedures to address a squeak at the kitchen galley.
- Technical service bulletin pertaining to the procedure to adjust a Carefree awning.
- Technical service bulletin pertaining to the instructions to replace the Spyder DCM module.
- Technical service bulletin pertaining to the procedure to reset the DCM3 module.
- Dealer service communication pertaining to replacing a solenoid valve and regulator on an lp tank
What 2018 Pleasure Way Plateau owners say
Most recent owner complaints, unedited.
This vehicle is an rv built on 2017 mercedes sprinter chassis mxca76. This is the second time this has happened to me. While traveling at highway speed with cruise control on, speed increased dramatically from setpoint, up to 80mph when set to 65. Turned off cruise control, and short time later 5 separate warning lights on dash appeared, with warning to take vehicle to workshop. Warnings were- blind spot assist not working, ABS not working, tire slip picture??, esp not working, cruise control not working. Pulled into closest exit and called closest mercedes dealership. I was told this was a common problem with sprinters, and it was likely a wheel speed sensor. They had the parts, and could do it same day. Milage was 28964, and mercedes dealership confirmed a failed right rear wheel speed sensor, which they replaced under 5 year emissions warranty. The impact of the sudden speed increase, all the alarms at once, and driving at highway speeds was frightening, but since it was the second time, I wasn't as worried. Please note that this issue is appearing on many rv owner sites where rv's are built on a mercedes sprinter chassis. While investigating, please pay attention to this, as this is a mercedes sprinter issue.
This vehicle is an rv built on 2017 mercedes sprinter chassis mxca76. While traveling at highway speed with cruise control on, speed increased dramatically from setpoint, up to 80mph when set to 65. Turned off cruise control, and short time later 5 separate warning lights on dash appeared, with warning to take vehicle to workshop. Warnings were- blind spot assist not working, ABS not working, tire slip picture??, esp not working, cruise control not working. Pulled into closest exit and called closest mercedes dealership. I was told this was a common problem with sprinters, and it was likely a wheel speed sensor. They were fully booked with repairs and couldn't take us until following day. I was within 200 miles of home, with a clear day, so I chose to get my family home and drive without the safety features, then take my rig to my local dealership. Later I learned the sensor was also part of the emissions control system. Milage was 27788, and mercedes dealership confirmed a failed front left wheel sensor, which they replaced under 5 year emissions warranty. The impact of the sudden speed increase, all the alarms at once, and driving at highway speeds was frightening, but luckily I don't panic easily. Please note that this issue is appearing on many rv owner sites where rv's are built on a mercedes sprinter chassis. While investigating, please pay attention to this, as this is a mercedes sprinter issue.
Fiamma f65 #06693c13r awning on our camper van 1. This awning extended out 12' while driving and was able to pull over safety. 2. This awning released and extended without warning while parked. The awning was 'repaired in april after the first incident. Then occurred again in september. There are many other online reports of this happening. Some while driving.
Compare the 2018 Pleasure Way Plateau
Other model years
Questions about the 2018 Pleasure Way Plateau
Is the 2018 Pleasure Way Plateau reliable?
Owners have filed 4 complaints about the 2018 Pleasure Way Plateau, 4.0 times a typical Plateau model year.
What is the most common problem with the 2018 Pleasure Way Plateau?
Acceleration and speed control, with 2 complaints. Next is brakes (2).
How many recalls does the 2018 Pleasure Way Plateau have?
1 recall, covering equipment.
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