Tl* the contact owns a 1996 plymouth voyager. The contact stated that the air bag warning indicator remained illuminated while driving and the cruise control and horn failed to function. In addition, when making a turn, there was a flapping noise in the steering wheel that caused the clock spring to fail. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 109,000.
1996 Plymouth Voyager: adaptive cruise control problems
51 of the 752 complaints about the 1996 Plymouth Voyager describe adaptive cruise control problems.
- owner complaints
- 51
- of this car's complaints
- 7%
- typical repair cost reported
- $300
- recalls
- 0
Adaptive cruise control problems by model year
What owners say
We had a 1996 plymouth minivan that has been giving us problems with electrical and engine. It wouldn't shift, the cruise control would stick, the battery would be drained even though nothing was left on. On tuesday, dec. 9th 2008 we moved our van to clear our driveway of snow. Within 10 minutes it started on fire in the dash. Somewhere near or in the glove box. The van is a total loss due to the fire department having to use high pressure water,fire extinguisher, cutting wires and fire/smoke damage.
Vehicle was taken to the dealer because the air bag light illuminated. Also vehicle was taken to dealer for recall 02v293000 clockspring repairs. Dealer attempted to repair the problems under the recall, but was only able to fix the horn. Air bag light was still illuminating, and cruise control did not function. Consumer requested a call back.
Nar 04/07/2003 mr the air bag light illuminated and the cruise control was inoperative. The consumer received a recall notice after he had the work done.
The horn and cruise control failed due to a faulty clock spring, which was replaced, however consumer requested reimbursement due to a recall which was issued. *ak
Basically, this vehicle has had several electrical problems since I have owned it ( I am the original owner). The windshield wipers go on intermittently , I have put 3 or 4 new batteries in it. The alarm system does not function properly. I have heard the federal safety agency is investigating the air bag, horn and cruise control problem. Has any decisions been made so that I wont have to pay $300.00 to fix this defect. *jb ****dimsii ivoq entry posted after 12/12/02 cut-over to artemis****770839
Horn failure and cruise control. Dealer says clock spring has failed. Dt
Consumer states while driving the air bag light stay alluminated, cruise control goes out. Dealer notified said clock spring failed. Ts
The clockspring connector routes the driver's airbag and horn wiring from the rotating steering wheel to the stationary column. It broke, leaving both the airbag and horn inoperative. I noticed an erratic airbag warning light for 6 months and recently found the horn no longer worked. I replaced the clockspring assembly and took apart the old unit to diagnose. It does not use wipers, but rather a coiled flat cable with ~ 6 flat copper leads. Since my van does not have cruise control, only 3 of the leads are used. I found that the flat cable is folded back tightly upon itself to secure at the inner rotating connector. All the leads were broken at this sharp bend. A thin plastic sheet is against the cable at this tight fold in an apparently lame attempt at strain relief. This design is guaranteed to fail after so many turns of the steering wheel. Tsb 08-010-01 notes many failures, claiming they are due to servicing issues. Safety recall 982 for failed clocksprings in dodge pickups. All affected chrysler vehicles should be recalled. I spent $80. For the part and much time fixing mine. Ts
The problem is that the air bag warning light stays on, horn cannot work, and lose the cruise control. This indicates the malfunction in air bag system, horn circuit, and the speed control.
Horn stopped working. Vehicle repaired by dealer who advised the consumer that the clock spring was defective. *ak consumer was in a parking lot and a vehicle started to back out of a parking space, consumers horn wouldn't work. Consumer feels that the horn and cruise control are/were defective and the manufacturer should pay the cost of repair. (146.78)
Investigation currently open by the federal safety agency ea01007. My airbag light would come on and sometimes extinguish during driving but come back on later. Finally the airbag light stayed on constantly. Over the course of a month, the cruise control and horn quit working as well. I inadvertantly stumbled across this open the federal safety agency case while looking for a wiring diagram to begin looking into the horn problem first. While the van is 6 years old I understand that dodge/plymouth have replaced over 400,000 clock spring assemblies. The dealership charged me $223.30 to replace the part including labor. It would seem that a fair amount of these assemblies have failed which I would expect to last for the lifetime of the vehicle. I would have been willing to pay for the part if dodge/plymouth would install it for free. Not only did they charge to install it, they were ready to charge me an additional $70.00 diagnostic fee if that wasn't the problem. I'm very disappointed that dodge/plymouth is very well aware of this problem which is obviously safety related as I have driven around for 2 - 3 months with an airbag light on which I'm sure others are doing and then they make a nice profit on charging me to fix a defect they are very well aware of. If I can answer any other questions, please feel free to contact me.
Related recalls
No recalls on record for this model year.
Questions about the 1996 Plymouth Voyager adaptive cruise
Is adaptive cruise control problems a common problem on the 1996 Plymouth Voyager?
51 of 752 owner complaints about the 1996 Plymouth Voyager (7%) mention adaptive cruise control problems. The model year with the most reports is 1996.
How much does it cost to fix adaptive cruise control problems on the 1996 Plymouth Voyager?
Owners who mentioned a price put the repair at about $300 (median of 9 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 1996 Plymouth Voyager?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 1996 Plymouth Voyager
Airbag light 70Wipers 68Stalling 30Fuel leak 25Door locks 24Transmission failure 24Fire or smoke 20ABS 16Loss of power 16Fuel pump 15Grinding brakes 11Power steering loss 11No deployment 10Overheating 10Check engine light 9Fuel smell 9Headlights 9Brake failure 8Fuel gauge 6Jerking 6Won't shift 6Coil spring 5
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