To whom it may concern my name is katie olson I drive a 1997 plymouth voyager van with the built in car seats. That is what sold me the van I thought they would be safer for my children. Last week I took my kids to the park and I went to release the belt and it retracted to my two year old daughters neck. I could not get it off of here I had to cut it off after a half hour of trying to loosen it. It was so tight I couldn't put my finger between her throat and the belt. This has never happened before but I talked to a lawyer and they told me to contact you. Thank you for your time.
1997 Plymouth Voyager seat belts problems
17 complaints (5% of all complaints for this car). 2 crashes reported.
- owner complaints
- 17
- of this car's complaints
- 5%
- crashes
- 2
- recalls
- 1
Which part fails
- Integrated child seat4
- Front: buckle assembly4
- Front: anchorage4
- Front: retractor3
- Front1
At what mileage
Complaints by mileage at the time of the problem.
Plymouth Voyager seat belts problems in other years
Specific symptoms reported on the 1997 Plymouth Voyager seat belts
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Seat belts: rear/other
- What is wrong
- On certain minivans, some trim material can loosen and drop into the rear outboard seat belt assembly, causing the seat belt to become inoperative.
- Risk
- In the event of a crash, the seat occupant may not be properly restrained, increasing the risk of personal injury.
- Remedy
- Dealers will replace the trim with foam blockers and inspect and replace all 3rd row seat belt assemblies. Owner notification began june 3, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 02V076000 · Recall details
Related investigations
Rear seat belt malfunction
This investigation was opened january 16, 2002, based on seven reports alleging the third row seat belt retractors failed on certain 1997 and 1998 model year caravan and voyager vehicles.the reports indicated a tar like substance entered the retractor mechanism, thus causing the retractor to jam or bind.in this condition the seat belt is rendered inoperable, as the webbing cannot retract or be withdrawn from the retractors for use.recall scope:the affected vehicles are 1997 through 1999 dodge caravan, plymouth voyager, and chrysler town & contry built on a short wheel base chassis.the inclusive dates of production are june 1996 through october 31, 1999.recall remedy: daimlerchrysler dealers will replace the mastic sound barrier patches with foam blockers, as well as, inspect and replace all third row rear seat belt assemblies contaminated by the mastic patch.
PE02004
Integrated child seat belt lockup
Odi continues to receive complaints alleging latching/retractor mechanism problems.chrysler's assessment of the problem indicates that owners of the vehicles are not adhering to the cleaning requirements for the seat.the seat appears to malfunction if crumbs of food or beverage residue accumulates on the latching tongue in thewell located between the child's legs.odi has 19 complaints of retract lockup.seven of these complaints report cutting the straps to remove the child.two of the seven consumers allege the child was choking.chrysler reports 60 owner/field reports which indicated 19 harnesses were cut to remove the children.additional information is needed to fully assess the safety consequence of the alleged defect and to evaluate the chrysler corporation's rational for not conducting a safety recall campaign.
SQ96016
What 1997 Plymouth Voyager owners say
Most recent owner complaints, unedited.
Dt*: the contact stated the middle seat belt became unlatched. The dealership was notified.
Dealership contacted the consumer to inform him that the seat belt recall 02v076000 and air bag clock spring recall 02v293000 repairs were already performed. Then, consumer never took vehicle to dealer have the recall repairs performed. Manufacturer will be contacted.
I am writing to support a recall of the gen3" type seat belt buckles in daimler chrysler vehicles. The buckle is dangerously prone to un latching during auto accidents and represents a safety hazard to as many as 16 million drivers.
Consumer states that while driving and no warning if brakes are applied the seat belt will not lock up and this can cause injuries to the consumer to the if in a vehicle accident. Dealer notified. Mr
Rear seat belt retractor tightened pinning child in seat when trying to release child from selt belt .
I am writing about the failure of the gen saftey belts releasing unintentionally. Chrysler is refusing to replace the seat belts.
This seatbelt is too easily unlatched by a simple touch of the hand or any other object. Our grand children can easily unlatch the belt and have done so on many occasions. I am also responding to a report viewed on abc news on this date (3-7-2002) concerning the gen3 seatbelt. After the report, it is obvious why the seatbelt is so easliy opened by children. It took the report on tv to answer my question of why the kids had done this so often, without really trying to unlatch the belt. This is a danger and should be addressed with a replacement or some type of protective device.
Two months ago, I contacted chyrsler about the middle bench seat belt, passenger side, coming unlatched. They informed me to go a dealership, of their choice, and have it checked out, which I did. After about an hour of waiting, I was told that all seat belts met safety compliance. Three and a half weeks ago, I had to come to a sudden stop from 55mph (someone turned out in front of me) and my 3 1/2 year old son came flying out of his high back booster seat because the seatbelt came unlatched. I have since, tried to latch the seat belt and it will not stay latched. I took my van back to the dealership today, 7/12/01, and they confirmed that the seat belt was in deed not latching and would order a new part to replace it. I was then told that I would not only have to pay for installation of the new part, but also pay for the part as well. I was also given the "run around" from chrysler headquarters customer service department stating that the defect warranty was only for 36000 miles or three years. I feel as though it should always be covered as long as the vehicle is still running becasue it is required by law to wear a seat belt. Not to mention, I could have lost my child if I had hit that car or had been hit by someone else, when I was told just two months prior that all seat belts were in safety compliance.
When releasing driver's side seatbelt and allowing shoulder belt to retract back into retractor, shoulder belt will not come back out , it will become stuck in retractor, causing loss of protection.
Questions about the 1997 Plymouth Voyager seat belts
Does the 1997 Plymouth Voyager have seat belts problems?
Owners have filed 17 complaints about the seat belts of the 1997 Plymouth Voyager, 5% of all its complaints.
At what mileage do 1997 Plymouth Voyager seat belts problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 1997 Plymouth Voyager seat belts?
Yes, 1 recall: 02V076000. Check your VIN to see if your car still needs the free repair.
What year does the Plymouth Voyager have the most seat belts problems?
The Plymouth Voyager model years with the most seat belts complaints are 1992 (169 complaints), 1991 (102 complaints) and 1993 (83 complaints).
Other 1997 Plymouth Voyager problems
Airbags 64Engine 56Transmission 55Electrical 43Fuel system 37Brakes 32Acceleration 30Visibility 19Lights 18Steering 17Suspension 13Tires 10Body 9Seats 8Locks 2
VIN decoder
See the problems and recalls for an exact car
Buying a used 1997 Plymouth Voyager?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history