The worst 2020 Polestar 1 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
Recalls 3
Service brakes, hydraulic: pedals and linkages
- What is wrong
- Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020 Polestar 1 vehicles. The fastener that connects the brake pedal and the brake booster may have been improperly assembled during manufacturing, which can cause the brake pedal to detach from the brake booster.
- Risk
- Brake pedal detachment can cause a loss of brake function and increase the risk of a crash.
- Remedy
- Dealers will tighten the pushrod screw joint, free of charge. Owner notification letters were mailed December 13, 2024. Owners may contact Polestar customer service at 1‑800‑806‑2504. Polestar's number for this recall is RP1039.
Recall number 24V835000 · Recall details
Electrical system: 12v/24v/48v battery
- What is wrong
- Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020-2021 Polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.
- Risk
- The high-voltage battery overheating increases the risk of a fire.
- Remedy
- Dealers will replace the high-voltage battery pack and restore the electric driving range as necessary, free of charge. Owner notification letters were mailed June 66, 2023. Owners may contact Polestar customer service at 1‑800‑806‑2504. Polestar's number for this recall is R102316. Note: This recall supersedes Recall 22V‑926 (R10216). Any vehicle that received the interim repair under Recall 22V‑926 (R10202) will still need to have the remedy for 23V‑361 (R10216) performed.
Recall number 23V361000 · Recall details
Electrical system: 12v/24v/48v battery
- What is wrong
- Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020-2021 Polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.
- Risk
- The high-voltage battery overheating increases the risk of a fire.
- Remedy
- Dealers will replace the high-voltage battery cells, free of charge. Remedy parts are expected to become ready by June 2023. As an interim repair, owners will need to take their vehicle to a dealership for a software update. Interim notices were mailed January 31, 2023. Owners may contact Polestar customer service at 1‑800‑806‑2504. Polestar's number for this recall is R10202. Note: This recall has been superseded by Recall 23V361 (R102316). Any vehicle that received the interim repair under Recall 22V926 (R10202) will still need to have the remedy for 23V361 (R102316) performed.
Recall number 22V926000 · Recall details
See all 3 recalls for the 2020 Polestar 1
Defect investigations
Pedestrian alert sounds
the federal safety agency received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, the federal safety agency opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified the federal safety agency he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by the federal safety agency regarding the subject matter of the petition.
DP22005
Technical service bulletins for the 2020 Polestar 1 46
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This is a Technical Journal: Connectivity Certificates
- This is a Technical Journal: Window and Glass Claim Information Request
- This is a Technical Journal: SENSUS Software IHU improvements
- This is a Technical Journal: 12V Battery Testing / Maintenance Guide
- Polestar Software Update.
- Checklist if 12 Volt battery is drained
- DTC SRS-B15381B
- Software upgrade
- BEV High Voltage Battery Replacement
- Mandatory Tools.
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Questions about the 2020 Polestar 1
Is the 2020 Polestar 1 reliable?
Owners have filed 0 complaints about the 2020 Polestar 1.
What is the most common problem with the 2020 Polestar 1?
There are not enough complaints to tell.
How many recalls does the 2020 Polestar 1 have?
3 recalls, covering service brakes, hydraulic and electrical system.
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