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2020-2021 Polestar 1 recall: 12v/24v/48v battery

Polestar Automotive USA, Inc. reported this safety recall on May 22, 2023. It covers about 66 vehicles.

vehicles affected
66
reported
May 22, 2023
owners notified
Jun 26, 2023

Electrical system: 12v/24v/48v battery

What is wrong
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020-2021 Polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.
Risk
The high-voltage battery overheating increases the risk of a fire.
Remedy
Dealers will replace the high-voltage battery pack and restore the electric driving range as necessary, free of charge. Owner notification letters were mailed June 66, 2023. Owners may contact Polestar customer service at 1‑800‑806‑2504. Polestar's number for this recall is R102316. Note: This recall supersedes Recall 22V‑926 (R10216). Any vehicle that received the interim repair under Recall 22V‑926 (R10202) will still need to have the remedy for 23V‑361 (R10216) performed.

Recall number 23V361000

Affected vehicles

Questions about recall 23V361000

Is there a recall on the 2020-2021 Polestar 1 12v/24v/48v battery?

Yes. Recall 23V361000, reported on May 22, 2023, covers about 66 vehicles.

What is the fix for recall 23V361000?

Dealers will replace the high-voltage battery pack and restore the electric driving range as necessary, free of charge. Owner notification letters were mailed June 66, 2023. Owners may contact Polestar customer service at 1‑800‑806‑2504. Polestar's number for this recall is R102316. Note: This recall supersedes Recall 22V‑926 (R10216). Any vehicle that received the interim repair under Recall 22V‑926 (R10202) will still need to have the remedy for 23V‑361 (R10216) performed.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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