The worst 2021 Polestar 1 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
Recalls 3
Electrical system: 12v/24v/48v battery
- What is wrong
- Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020-2021 Polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.
- Risk
- The high-voltage battery overheating increases the risk of a fire.
- Remedy
- Dealers will replace the high-voltage battery pack and restore the electric driving range as necessary, free of charge. Owner notification letters were mailed June 66, 2023. Owners may contact Polestar customer service at 1‑800‑806‑2504. Polestar's number for this recall is R102316. Note: This recall supersedes Recall 22V‑926 (R10216). Any vehicle that received the interim repair under Recall 22V‑926 (R10202) will still need to have the remedy for 23V‑361 (R10216) performed.
Recall number 23V361000 · Recall details
Electrical system: 12v/24v/48v battery
- What is wrong
- Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020-2021 Polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.
- Risk
- The high-voltage battery overheating increases the risk of a fire.
- Remedy
- Dealers will replace the high-voltage battery cells, free of charge. Remedy parts are expected to become ready by June 2023. As an interim repair, owners will need to take their vehicle to a dealership for a software update. Interim notices were mailed January 31, 2023. Owners may contact Polestar customer service at 1‑800‑806‑2504. Polestar's number for this recall is R10202. Note: This recall has been superseded by Recall 23V361 (R102316). Any vehicle that received the interim repair under Recall 22V926 (R10202) will still need to have the remedy for 23V361 (R102316) performed.
Recall number 22V926000 · Recall details
Seat belts: rear/other: retractor
- What is wrong
- Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 Polestar PS1 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Risk
- An unsecured child restraint system can increase the risk of injury during a crash.
- Remedy
- Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Polestar customer service at 1‑800‑806‑2504. Polestar's number for this recall is R10112.
Recall number 21V683000 · Recall details
See all 3 recalls for the 2021 Polestar 1
Defect investigations
Pedestrian alert sounds
the federal safety agency received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, the federal safety agency opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified the federal safety agency he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by the federal safety agency regarding the subject matter of the petition.
DP22005
Technical service bulletins for the 2021 Polestar 1 61
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This is a Technical Journal: Connectivity Certificates
- This is a Technical Journal: Window and Glass Claim Information Request
- This is a Technical Journal: SENSUS Software IHU improvements
- This is a Technical Journal: 12V Battery Testing / Maintenance Guide
- Polestar Software Update.
- Backup Battery DTC TCAM-U210993
- Checklist if 12 Volt battery is drained
- DIM message and DTC VCU1 U016800
- Google assistant voice commands not responding
- PS Over The Air Software Update (OTA)
Compare the 2021 Polestar 1
Other model years
Questions about the 2021 Polestar 1
Is the 2021 Polestar 1 reliable?
Owners have filed 0 complaints about the 2021 Polestar 1.
What is the most common problem with the 2021 Polestar 1?
There are not enough complaints to tell.
How many recalls does the 2021 Polestar 1 have?
3 recalls, covering electrical system and seat belts.
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