Cameras stopped working when backing out and collision with pole when reversing out
2021 Polestar 2 visibility problems
13 complaints (9% of all complaints for this car). 1 crash reported.
- owner complaints
- 13
- of this car's complaints
- 9%
- crashes
- 1
- recalls
- 0
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Polestar 2 visibility problems in other years
Related recalls
No recalls on record for this model year.
What 2021 Polestar 2 owners say
Most recent owner complaints, unedited.
The backup camera fails to activate, freezes up, or turns off while backing up. The rear window of this vehicle and the height of the trunk block visual sight lines making the camera essential. I am a software engineer, it is clear to me that the combination information screen has an underpowered processor and memory. Polestar have attempted software updates which have been ineffective. Other aspects of the system also struggle to load and be responsive as well such as switching modes from bluetooth audio to radio or loading the navigation system. I see that there is a second recall but it appears this is a software based update as well. I doubt that software can fix what is very likely a hardware performance issue.
Even after having the vehicle updated to the latest OTA update (3.6.4) I still get an error message warning me that the backup camera is unavailable at least 50% of the time. Sometimes I am able to get the image to appear after putting the car back into park, and waiting 1-2 minutes before shifting back into reverse. Needless to say, this defect continues to present a significant safety issue, especially in a vehicle with such poor outward visibility from the driver's seat.
Failure of the rearview camera system AFTER the recall software update to 3.7.
Failure of the rearview camera system AFTER the recall software update to 3.7.
I entered the vehicle and placed it into Reverse and the infotainment screen displayed "Camera is temporarily unavailable". The vehicle software is version 3.6.4, the latest version stated to resolve the rear camera issues.
Hi! I recently installed the software update associated with the federal safety agency campaign 25V409000 and have noticed that the rear backup camera still frequently fails to work. Please add this to the recall query associated with this campaign. Thanks, - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Rear view camera unavailable when car is put into reverse. Blank screen or lagging screens when backing up can put myself and others at risk of harm or great bodily injury. Car has been serviced for this recall previously and has not been resolved. Manufacturer will need to upgrade the system hardware because the updates alone do not fix it.
Backup camera becomes unresponsive even after update 3.6.4. This update was supposed to resolve this longstanding safety hazard.
Around 50% of the time, the rearview camera video is not available when shifting into reverse.
Questions about the 2021 Polestar 2 visibility
Does the 2021 Polestar 2 have visibility problems?
Owners have filed 13 complaints about the visibility of the 2021 Polestar 2, 9% of all its complaints.
At what mileage do 2021 Polestar 2 visibility problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2021 Polestar 2 visibility?
There is no recall for this problem on this model year.
What year does the Polestar 2 have the most visibility problems?
The Polestar 2 model years with the most visibility complaints are 2022 (20 complaints) and 2021 (13 complaints).
Other 2021 Polestar 2 problems
Driver assistance 115Electrical 10Fuel system 4Suspension 4Acceleration 2Airbags 2Seat belts 2Steering 2Brakes 1Engine 1Locks 1Transmission 1
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