I have a 2002 bonneville. Twice during the extended warranty period, the dealer repaired and replaced bearings in the steering mechanism because of clunking, banging, rubbing noises and play in the steering. At 87,000 miles, it began happening again. This time they said it was a defect that they didn't have replacement parts on and now the fix was to change the oil in the mechanism with a heavy duty oil at $160. It lasted 3 weeks. They have no idea how to fix the problem. When I contacted gm customer service they said there was nothing more that could be done. This has become a safety concern due to the sloppy steering that increases as the noises increase .
2002 Pontiac Bonneville steering complaints
Page 2 of 2: complaints 11 to 19 of 19, newest first, as owners wrote them.
While driving about 25 MPH, over a series of small bumps, steering column shakes and feels like something is going to break in front end, no accidents of loss of steering, gm has replaced the intermediate shaft 3 times, then struts, bushings and mounts and lubed them 2 or 3 times also
The consumer lost steering control while driving at 45 MPH. The consumer was able to bring the vehicle under control without being involved in a vehicle crash. The vehicle was towed to the dealer, who informed the consumer that the high pressure hose for the power steering assist erupted. The consumer was concerned since a similar incident occurred before. *ak the intermediate steering shaft was replaced, both front window lift motors were replaced, water leaked in the front passenger door, there was an extreme amount of engine noise as well as heat and exhaust entering the passenger compartment, there was two inches of play in the steering wheel, the steering locked up, there was a lack of power steering fluid in the reservoir, high pressure hose fluid leaked all over the underside of the vehicle and throughout the engine, the upper nut and the bolt that held the intermediate steering shaft to the steering wheel assembly was extremely loose.
[1]clunk noise from front of vehicle during turning neuver/steering wheel rotation; [2]same as #1; [3]steering column replaced [old part is not available.
Clunk sound coming from the turning of the steering wheel during course of driving.
2002 pontiac,steering assembly clunking noise. *bf the dealer has a kit that can be install to alleviate the clunking noise but the consumer feels the problem should be recalled.
While driving consumer heard a loud clunking noise coming from the steering column. Dealership was notified, but did not resolve the problem.
Consumer states when turning the steering wheel there is a clunking noise that consumer can feel in the rear. Took to pontiac, and dealer stated two metal gears were rubbing together.
Tilt steering wheel locks without prior warning. Dealership is aware of problem.
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