2002 Pontiac Bonneville steering problems

Filed Nov 14, 2011 · Steering · 109,000 miles · MO

Tl* the contact owns a 2002 pontiac bonneville. The contact was driving 40 MPH when the steering wheel began making a clunking sound. The vehicle was taken to the dealer who diagnosed that the steering shaft was defective and needed to be replaced. The manufacturer was not made aware of the failure and the vehicle was not repaired. The failure and the current mileage was 109,000.

Filed May 2, 2011 · Fuel system, Steering · 25,000 miles · NJ

2002 pontiac bonneville se 2 defects 1) "clunking" of steering shaft - has been replaced more than once 2) gas gauge stop working after 4 year (2006).

Filed Feb 16, 2010 · Steering · 19,964 miles · TX

Steering intermediate shaft noise. Located on steering column. This problem has not be addressed. It a failure on more than one model of gm cars. Its been occurring since 2001 up to this date. Seems the federal safety agency has not noticed or done anything to make gm correct problem. Gm has gone on its merry way collecting hundreds of dollars probably millions in repair fees. Looks as if gm or the federal safety agency turn away from helping the customers who foot the bill.

Filed Sep 1, 2009 · Steering · FL

My 2002 pontiac bonneville has a banging noise in the steering column. I am concerned about loss of control of the car. I am told there is a safety defect bulletin on this issue but I do not know how to deal with this.

Filed Dec 4, 2007 · Steering · 40,000 miles · OH

This is the third steering intermediate shaft on this vehicle in 110,000 miles and is due to be replaced again. Clunk noise continually returns along with noticeable play in steering control shortly after each replacement. Dealer says there is no danger of steering failure, but I'm not convinced. These parts are obviously wearing which will eventually lead to a failure on some level if not fatal. Let's get something done about these poorly engineered steering components, please!

Filed Aug 22, 2007 · Steering, Suspension · 24,414 miles · OH

12/10/2002 1,840 miles knocking sound from lt front wheel; replaced bearing strut 7/22/2004 24,414 miles clunking noise from steering shaft; lubricated intermediate shaft 10/25/2004 28,000 miles complained of steering noise, dealet did nothing 2/7/2005 31,584 miles clunking noise when turing car left or right; replaced rt andlt strut bearings 9/23/2005 39,704 noises in steering column when turning steering wheel relaced steering shaft as goodwill,since problem started before warranty ended. 12/20/2006 60,699 steering noises in steering noises again, relaced intermediate shaft again obviously a big time problem with intermediate shaft. Must also have a problem with bearing struts.

Filed Jan 16, 2007 · Steering · 13,140 miles · AZ

Heard a clunking noise in the steering 9/02. The pontiac service department cleaned and lubed the intermediate shaft. The same clunking noise came back in march 2005 this time the pontiac service department said the intermediate shaft was worn and noisy. They replace the intermediate shaft under goodwill, but I had to pay $181.86 for labor. Now january 2007 the same clunking noise is back. I also have a 2003 gmc pickup that is doing the same thing. I would like to see a recall on gm intermediate shaft. I believe that this is a safety concern because the pontiac service department paper work said "diagnostics revealed steering intermediate shaft joint worn causing noise heard".

Filed Jan 16, 2007 · Steering · 35,398 miles · NC

Tl*- the contact stated that his 2002 pontiac bonneville is exhibiting the same failure with his steering column which he previously repaired when the vehicle had an odometer reading of 35,398 miles. The contact stated that his steering column feels loose, and does not respond readily to changes in direction. He did take his vehicle to dealership and was told that this is normal wear and tear on this vehicle. The contact has found several complaints on the federal safety agency website for the same reasons. The contact gave several complaint # 1009722 and 10157566. The contact feels this is a safety issue and is afraid the steering column will separate while driving. The contact stated he did file a complaint with the manufacture and gave them a file # 71-467055915 with date of filing 01/10/07. The dealership stated that the steering column has been a redesigned intermediate and a replacement that would cost the contact $ 274.00.

Filed Oct 10, 2006 · Steering · 40,600 miles · VA

Dt*: the contact stated while driving various speeds and making turns a clunking noise was heard. A hesitation was also felt in the steering. The vehicle was driven to the dealer who determined the steering need to be lubricated and the steering fluid was check, however the problem persisted.

Filed Sep 19, 2006 · Steering · 20,000 miles · IN

The steering wheel has a clunking sound & feel as you turn the car. The local dealer has replaced the shaft 3 or 4 time in 58,000 miles, and it is very bad again. In the past they did not charge to repair, but now want to. This is like several other complaints in the system for this problem.