Tl* the contact owns a 2002 pontiac bonneville. The contact was driving 40 MPH when the steering wheel began making a clunking sound. The vehicle was taken to the dealer who diagnosed that the steering shaft was defective and needed to be replaced. The manufacturer was not made aware of the failure and the vehicle was not repaired. The failure and the current mileage was 109,000.
2002 Pontiac Bonneville: harsh or hard shifting
16 of the 89 complaints about the 2002 Pontiac Bonneville describe harsh or hard shifting.
- owner complaints
- 16
- of this car's complaints
- 18%
- typical mileage
- 25,000
- recalls
- 0
Harsh or hard shifting by model year
What owners say
2002 pontiac bonneville se 2 defects 1) "clunking" of steering shaft - has been replaced more than once 2) gas gauge stop working after 4 year (2006).
This is the third steering intermediate shaft on this vehicle in 110,000 miles and is due to be replaced again. Clunk noise continually returns along with noticeable play in steering control shortly after each replacement. Dealer says there is no danger of steering failure, but I'm not convinced. These parts are obviously wearing which will eventually lead to a failure on some level if not fatal. Let's get something done about these poorly engineered steering components, please!
12/10/2002 1,840 miles knocking sound from lt front wheel; replaced bearing strut 7/22/2004 24,414 miles clunking noise from steering shaft; lubricated intermediate shaft 10/25/2004 28,000 miles complained of steering noise, dealet did nothing 2/7/2005 31,584 miles clunking noise when turing car left or right; replaced rt andlt strut bearings 9/23/2005 39,704 noises in steering column when turning steering wheel relaced steering shaft as goodwill,since problem started before warranty ended. 12/20/2006 60,699 steering noises in steering noises again, relaced intermediate shaft again obviously a big time problem with intermediate shaft. Must also have a problem with bearing struts.
Heard a clunking noise in the steering 9/02. The pontiac service department cleaned and lubed the intermediate shaft. The same clunking noise came back in march 2005 this time the pontiac service department said the intermediate shaft was worn and noisy. They replace the intermediate shaft under goodwill, but I had to pay $181.86 for labor. Now january 2007 the same clunking noise is back. I also have a 2003 gmc pickup that is doing the same thing. I would like to see a recall on gm intermediate shaft. I believe that this is a safety concern because the pontiac service department paper work said "diagnostics revealed steering intermediate shaft joint worn causing noise heard".
Dt*: the contact stated while driving various speeds and making turns a clunking noise was heard. A hesitation was also felt in the steering. The vehicle was driven to the dealer who determined the steering need to be lubricated and the steering fluid was check, however the problem persisted.
The steering wheel has a clunking sound & feel as you turn the car. The local dealer has replaced the shaft 3 or 4 time in 58,000 miles, and it is very bad again. In the past they did not charge to repair, but now want to. This is like several other complaints in the system for this problem.
I have a 2002 bonneville. Twice during the extended warranty period, the dealer repaired and replaced bearings in the steering mechanism because of clunking, banging, rubbing noises and play in the steering. At 87,000 miles, it began happening again. This time they said it was a defect that they didn't have replacement parts on and now the fix was to change the oil in the mechanism with a heavy duty oil at $160. It lasted 3 weeks. They have no idea how to fix the problem. When I contacted gm customer service they said there was nothing more that could be done. This has become a safety concern due to the sloppy steering that increases as the noises increase .
[1]clunk noise from front of vehicle during turning neuver/steering wheel rotation; [2]same as #1; [3]steering column replaced [old part is not available.
Clunk sound coming from the turning of the steering wheel during course of driving.
2002 pontiac,steering assembly clunking noise. *bf the dealer has a kit that can be install to alleviate the clunking noise but the consumer feels the problem should be recalled.
While driving consumer heard a loud clunking noise coming from the steering column. Dealership was notified, but did not resolve the problem.
Service bulletins that may apply
- Power train
- Power train
- Informational on 4T65-E MN7, M15 and M76 front wheel drive automatic transmission valve body...
- 4T65E transmission 1-2 shift shudder at light to moderate acceleration
- Incorrect transmission shifts poor engine performance harsh 1-2 upshifts slips 1ST and reverse torque...
- Service vme 01-04 vehicle equipped with 4T65E automatic transmission 4T65E transmission valve body...
- Incorrect transmission shifts, poor performance of engine, transmission slipping, ses lamp illuminated,...
- The 4T65E automatic transmission may exhibit a condition of a harsh garage shift into reverse or drive on...
Related recalls
No recalls on record for this model year.
Questions about the 2002 Pontiac Bonneville harsh shifting
Is harsh or hard shifting a common problem on the 2002 Pontiac Bonneville?
16 of 89 owner complaints about the 2002 Pontiac Bonneville (18%) mention harsh or hard shifting. The model year with the most reports is 2002.
Is there a recall or service bulletin for this on the 2002 Pontiac Bonneville?
There are 0 recalls and 14 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2002 Pontiac Bonneville
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