the federal safety agency # 14V400, Mfg. Campaign # N140350 Was informed about this recall and called the number given to me by Pontiac (South County Buick GMC 2202 National City Blvd. National City CA 91950, (619) 477-4462) but all I got was endless automated messages. The one real person I talked to was rude and sounded like she was about to quit her job and gave me a number to call which was the same as the one I started with! This defect is putting my family at risk and the type of non-service I am receiving from Pontiac is truly a disgrace! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The worst 2004 Pontiac Grand Am problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Electrical140
- Lights54
- Engine29
- Airbags21
- Body20
- Brakes19
- Acceleration18
- Steering15
- Fuel system14
- Transmission11
- Visibility9
- Driver assistance7
- Suspension7
- Tires6
- Seat belts3
- Locks2
- Wheels2
- Seats1
Specific symptoms reported on the 2004 Pontiac Grand Am
Won't start 37Stalling 18No deployment 10Fuel smell 8Headlights 7Wipers 7Fire or smoke 6Loss of power 6Power steering loss 6Knocking 5
Recalls 2
Electrical system: ignition
- What is wrong
- This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
- Risk
- If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
- Remedy
- GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Recall number 14V400000 · Recall details
Fuel system, gasoline: storage
- What is wrong
- Certain passenger vehicles may have been built with a fuel tank that does not meet specification. A weld on these fuel tanks may be insufficient, resulting in a fuel leak.
- Risk
- Fuel leakage, in the presence of an ignition source, could result in a fire.
- Remedy
- Dealers will inspect the fuel tank, and replace it, if necessary. Owner notification began on june 23, 2004. Owners should contact chevrolet at 1‑800‑630‑2438 or pontiac at 1‑800‑620‑7668.
Recall number 04V301000 · Recall details
Technical service bulletins for the 2004 Pontiac Grand Am 445
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
- Unknown or other
- Electrical system
- Unknown or other
- Unknown or other
- Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles
- This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as...
- This service bulletin provides information for dealers/technicians on Service Programming System (SPS)...
- This Warranty Administration bulletin provides retail and wholesale service personnel with the...
- This bulletin provides information for electrical ground repairs using new General Motors replacement...
2004 Pontiac Grand Am fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 2.2L 4‑cyl | FWD | 21-23 | 31-33 | 25-27 |
| 3.4L 6‑cyl | FWD | 18 | 27 | 21 |
What 2004 Pontiac Grand Am owners say
Most recent owner complaints, unedited.
On multiple occasions, I have to go through a timely security re-set procedure due to the system disabling my ability to start my car. I have read that this is a recurring issue with other car owners like mine. The vehicle is stationary when this happens. It happens at random times.
I was the owner of the car and someone else was driving and filed a claim. I want to know why I did not get anything in the law suit her name is [xxx] at the time she lived at [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2004 pontiac grand am. While driving 55 MPH, the vehicle began to accelerate on its own. The contact exited the interstate and attempted to brake as the transmission made an abnormally loud sound. The contact pulled into a fuel station, raised the hood, and observed smoke coming from the engine. The vehicle was unable to be driven. The contact waited a while and then drove home with the brake pedal down to the floorboard. The contact's husband was a mechanic and diagnosed the vehicle, but no failure code was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 120,000.
I pulled up to a stop light and my car just shut off. I tried to start it several times but all I got was a click. The ignition isn't catching.
Fuel system recall , strong gas smell inside car exterior lighting recall, hard to see while driving car at night eletrical sytem ignition recall power cuts on and off
Vehicle shuts down as it did during recall. They supposedly repaired it. I then bought it from previous owner who did not mention the problem as being on a recall. We found out but dealer says it was repaired. Obviously the fix did not work as vehicle still shuts down and says airbag warning. What recourse do we have when they say it was previously repaired but wasn't.
I got a recall of unintended ignition key rotation. I took it in to gm and they said they could not help me. They said it is for the original keys , which I have. But my plastic on one key is broke on one spot. I told them my ignition is messed up. The key can be pulled out with the car still running and some times it will be turned off and keys in my hand and yet it is still on. No one explained anything to me, except they could not help me, that is was just a plastic piece that they put on the key in the hole where the key ring goes. Yet I still keep getting the recall in the mail. What exactly is the recall?
Tl* the contact owns a 2004 pontiac grand am. The contact received a recall notice for the federal safety agency campaign number: 14v400000 (electrical system). The contact took the vehicle to waldorf chevrolet cadillac (2298 crain hwy, waldorf, md 20601, (301) 645-7000), but they refused to perform the recall repair because the rubber covering on the key was fractured. The manufacturer was not contacted. The failure mileage was 231,000.
Tl* the contact owns a 2004 pontiac grand am. On several occasions, the vehicle failed to start. The vehicle was taken to an independent mechanic who diagnosed that the ignition switch module was faulty and needed to be replaced. The local dealer (neil huffman auto group, 3810 springhurst blvd #310, louisville, ky) was notified of the failure. The manufacturer was not notified. The VIN was not available. The failure mileage was 162,000. **tr consumer stated car failed to start on many occasions. Online complaints include not starting possible ignition shut down write operating car. Passlock code faulty. Vin is invalid updated 10/26/18
Compare the 2004 Pontiac Grand Am
Other model years
1990199119921993199419951996199719981999200020012002200320042005
Questions about the 2004 Pontiac Grand Am
Is the 2004 Pontiac Grand Am reliable?
Owners have filed 293 complaints about the 2004 Pontiac Grand Am, close to a typical Grand Am model year.
What is the 2004 Pontiac Grand Am year score?
The 2004 Pontiac Grand Am scores 76 out of 100 (average). The score compares it with the other model years of the Pontiac Grand Am: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2004 Pontiac Grand Am?
Electrical system, with 140 complaints, typically around 92,000 miles. Next is lights (54).
How many recalls does the 2004 Pontiac Grand Am have?
2 recalls, covering electrical system and fuel system, gasoline.
Was there a recall on the 2004 Pontiac Grand Am electrical?
Yes, 1 recall: 14V400000. Check your VIN to see if your car still needs the free repair.
What year does the Pontiac Grand Am have the most electrical problems?
The Pontiac Grand Am model years with the most electrical complaints are 2001 (232 complaints), 2002 (148 complaints) and 2004 (140 complaints).
What gas mileage does the 2004 Pontiac Grand Am get?
Official estimates for the 2004 Pontiac Grand Am range from 21 to 27 mpg combined. The most efficient version (2.2L 4-cyl, FWD) gets 21-23 city and 31-33 highway.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2004 Pontiac Grand Am?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history