9.13.13 I have been in contact with the local gm dealership, my extended warranty company and gm.com representative directly since february 2013 regarding my horn. Several mechanics told me it is a safety issue. The horn is surrounded by the air bag and if it is not working properly, it could be compromised during an accident. Prior to me purchasing the car (which was not on the car fax when purchased used) and may not work properly when I need it to. The horn works under the hood (the lock / unlock remote works properly with the required beep) but when the center of the steering wheel is pressed it does not work. It worked for 1 year and 18 months consistently and then it quick working all together. I am afraid, if I am in a wreck, the steering wheel air bag will not save my life (I do wear my seat belt). I have been advised, by dealerships, mechanics, my extended warranty company, and a representative at gm today 9.3.13 this will need fixed out of pocket - and it will be costly to order the part and repair. I was also advised to file a complaint with the federal safety agency. Are vehicle owners reimbursed for items that compromise their safety that should work properly (the horn and airbag in my case)?
2004 Pontiac Grand Am airbags complaints
Page 2 of 2: complaints 11 to 21 of 21, newest first, as owners wrote them.
Driver hit gas instead of brake exiting from a parking lot and drove into the rear wheels of a flat bed tractor and trailer truck. Airbags did not deploy and driver's seat belt popped loose. Driver sustained a mild concussion. Passenger suffered chest pain and has since been diagnosed with torn cartilage and 2 cracks in sternum.
Tl* the contact owns a 2004 pontiac grand am. While driving approximately 35 MPH, the horn activated independently. The vehicle was taken to the dealer for diagnostics where the technician advised that the air bag internal horn contact failed and would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 28,195. Updated 10/03/11 *bf updated 11/23/11
My sister was driving my 2004 pontiac grand am when she was rear ended by a car behind her because a car hit the car behind her and causing my car to hit the car in front of my car. My car has a lot of damage to the front and back and is now considered a total loss and my air bags never deployed. For the amount of damage on my car the airbags should have deployed.
I had an accident in a 2004 pontiac grand am hitting the median which spun me around the other side of the highway hitting the other cement wall on the side of the highway and after all that my air bags did not deploy. The police asked me "why didn't they deploy"? I said "that I didn't know.
2004 pontiac grand am air bags did not deploy. *ts the consumer's vehicle was rear ended then pushed into another vehicle.
Dt: the contact stated while stopping at a stop light she was rear ended by another vehicle going 60 MPH. Upon impact, the air bags did not deploy. The vehicle was towed to an independent repair shop. The contact and passenger sustained injuries. No repairs to vehicle were made.
Dt: the contact's vehicle was involved in a side impact accident and the front airbags deployed. Due to the sudden airbag deployment the contact sustained burns to her hands. Both she and the passenger were wearing seat belts. A police report was taken at the scene. The vehicle incurred extensive damage. The insurance company took possession of the vehicle for inspection.
While driving 40 MPH consumer's vehicle was involved in a frontal collision. Upon impact, dual airbags did not deploy. Driver sustained injuries because of the impact with the steering wheel.
Complaint against general motor corporation. *bf ABS light kept coming on. Vehicle serviced three times and the problem still exists.
Air bag light illuminated while driving consumer pulled to the right. Took vehicle to the delarship.
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