I have been detecting the odor of gasoline from the area near the fuel tank. On visual inspection, I was never able to see anything on the ground or on the underside of the car, and the smell didn't seem to be present all the time. I took the car to a neighborhood mechanic, and initially, he didn't detect anything either, but the odor has continued to be detectable off and on, sometimes rather strongly. When I had an oil change done on may 23, I asked the mechanic to check again for a leak. This time, with the car on the lift, he could see where fuel has been leaking from somewhere above the gas tank. He did a "smoke test" which confirms there is a leak, but because of the way the car is built, he can't see the source of the leak without removing the gas tank, which would also necessitate removing the exhaust pipe from the catalytic converter on back. From the general location, though, I suspect the problem is the same that is referenced in the federal safety agency recall 12v459000, a leaking fuel pump module, although I do not live in any of the states affected by the recall. I have an appointment to take it to the dealer to verify the source of the leak.
2007 Pontiac Torrent fuel system complaints
Page 3 of 4: complaints 41 to 70 of 91, newest first, as owners wrote them.
Tl* the contact owns a 2007 pontiac torrent. The contact stated that while parked, she noticed a strong gasoline fuel smell. The vehicle was taken to the dealer for diagnosis. The technician stated that the fuel pump was fractured, leaking fuel and would have to be replaced. The contact referenced the federal safety agency campaign id number: 12v459000 (fuel system, gasoline) but was advised by the manufacturer that the VIN was not included in the recall. The vehicle was repaired. The approximate failure mileage was 74,000.
2007 pontiac torrent. Consumer writes in regards to fuel pump recall notice and consumer also seeks reimbursement for fuel pump replacement. *smd the consumer stated in november 2012, the vehicle began to emit a gas odor. The odor increased as time went on. The consumer inspected the vehicle for leaks in the engine compartment, the under carriage and around the fuel tank spout area, but none were visible. He then began to notice when the vehicle was started/shut off, the smell intensified. He immediately contacted a local repair facility and took the vehicle in for an inspection. The facility initially had difficulties diagnosing the problem, but was able to isolate and repair the source of the smell; the fuel pump. The consumer referenced recall # 12v459000.
Strong fuel odor. Noticed spots on the ground when vehicle is running. Inspected by ase certified shop/technician and found fuel line port cracked allowing fuel to leak out and run onto and off of fuel tank. Found related recall/bulletin. Contacted gm dealership and was informed my vehicle does not qualify or meet the outlined guidelines for warranty repair.
Tl* the contact owns a 2007 pontiac torrent. The contact stated there was a fuel odor in the vehicle. The contact took the vehicle to a mechanic who stated there was a leak coming from the fuel pump and there was also a related recall. The contact spoke with the manufacturer and was told the vehicle was not included in the federal safety agency recall campaign id number: 12v459000 (fuel system, gasoline for the fuel pump) due to the states associated with the recall. The failure mileage was 86,871 and the current mileage was 94,000. .... Updated 02-20-13 *bf the consumer was informed there was a leaking coming from the top of the fuel tank. The fuel pump was replaced after the consumer learned that a fuel line connection at the fuel pump had severed causing a fuel leak between the passenger cabin and fuel tank. The mechanic informed the consumer, the fuel pump and lines were one piece and the tank had to be dropped in order to replace the fuel pump. Updated 02/27/13
Strong gas could be smelled near the gas tank. I could not park it in the garage due to safety consideration. There is no recall for my car according to gm database. I heard there have been some recalls but why my car is not in the recall since gas leaking is the same reason, fuel pump related. Hope government involves this with high priority because this will cause serious damage to people or properties if parked in the garages.
We also have a 2007 pontiac torrent with a strong gas smell. We received a letter stating our vehicle did qualify for the 12v‑459 recall but when we called the dealer they said it didn't. We were then directed to gm's main office where my husband was told yeah it did qualify and an escalation department would be calling him back to get this taken care of. Well low and behold he gets a call today and is told no the car does not qualify. Now how in the heck did we get a letter with our VIN number saying it qualifies and now all of a sudden it doesn't? We obviously have a gas leak as the smell is ridiculous. My husband is a cancer survivor for gods sake. After reading all the other complaints of people in different states that are having the same problem but not qualifying for the recall I think its obvious that limiting the recall to certain states is bogus, and whoever doesn't think oklahoma is a "warm weather state" has obviously never visited ok in the summer. Its hot as heck with 3 digit temps for weeks as a time! I hope a class action law suit gets underway!
I've read articles recently on fuel leak recalls for a 2007 pontiac torrent and other gm vehicles in certain warm weather states such as texas. For some reason my vehicle is not included. The fuel leak and the smell are becoming worse every time I drive.
Tl* the contact owns a 2007 pontiac torrent. The contact stated that the a strong fuel odor was emitted from the rear of the vehicle while driving at various speeds. The vehicle was taken to a local mechanic where a diagnostic was performed that located the failure at the fuel pump, which was fractured. The manufacturer was contacted and advised that the VIN was not included in the federal safety agency campaign id number: 12v459000 (fuel system, gasoline: delivery: fuel pump). The vehicle was not repaired. The failure mileage was 99,000 and the current mileage was 101,000.
Tl* the contact owns a 2007 pontiac torrent. The contact smelled an extremely strong odor of gasoline fuel inside and outside of the vehicle. There was no visible leak. The vehicle was taken to an independent mechanic, who advised that the fuel pump module would need to be replaced. The contact referenced the federal safety agency campaign id number: 12v459000 (fuel system, gasoline:delivery:fuel pump) however, was advised that the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 98,000.
I was driving and smelled gasoline coming from the car. After 2 days the gasoline smell persisted so I took it to my mechanic. Upon looking, they found a leak in the fuel pump which they said needed to be replaced. They called the dealership to see if there was a recall on this part. They were told there was not. They replaced the fuel pump and fuel level sensor. Later I saw on the internet that gm was recalling certain pontiac torrents with specific VIN numbers and mine was not included. Obviously there is a problem with this part regardless of where it was manufactured. I would like to be reimbursed for the parts and labor I had to pay for this repair.
Tl* the contact owns a 2007 pontiac torrent. The contact stated that she started to smell gasoline inside her vehicle when driving various speeds. The vehicle was taken to an independent mechanic where they advised her that the fuel pump and the fuel level sensor failed and needed to be replaced. The vehicle was repaired for the fuel pump and the fuel level sensor. The manufacturer was contacted and advised her that the vehicle was not included in the federal safety agency campaign id number 12v459000 (fuel system, gasoline:delivery:fuel pump). The failure mileage was approximately 51,849. The current mileage was approximately 56,653.
Tl* the contact owns a 2007 pontiac torrent. The contact stated that while driving approximately 35 MPH, the contact smelled fuel coming from the vehicle. The vehicle was taken to the dealer for diagnostic testing. The technician advised that the fuel pump module needed to be replaced. The manufacturer was made aware of the failure and advised that the vehicle was not included in the federal safety agency campaign id number: 12v459000 (fuel system, gasoline:delivery:fuel pump). The vehicle was not repaired. The approximate failure mileage was 90,000 and the current mileage was 104,000.
Soon after purchase of vehicle on above date I began to notice a smell of gas outside the vehicle. Recently an independent station indicated they saw gas leak evidence on the gas tank, and before repair I should check for recall, since they had made similar repairs before. I did research to discover the federal safety agency campaign id number: 12v459000, indicating recall of fuel pump assemblies that have failed and were fire dangers. The gm recall center said there was no recall for my vehicle, and the local gm dealership also confirmed there was no recall according to my VIN. I believe the manufacturer may have limited the recall to not include cars that are in fact defective, and would like for the federal safety agency to investigate.
Tl* the contact owns a 2007 pontiac torrent. The contact stated that the vehicle emitted a strong gasoline odor while parked in a residential garage. The contact inspected the vehicle and found that fuel was leaking from the vehicle. The vehicle was taken to a local mechanic where a diagnostic was performed. The failure was located at the fuel pump module. The vehicle was repaired but the fuel pump module was replaced. The dealer advised the contact that the vehicle was not included in the federal safety agency campaign id number: 12v4590009 (fuel system, gasoline: delivery: fuel pump). The failure mileage was not available. The current mileage was 96,846. Updated 01/14/13 *bf updated 01/18/2013 *js updated 01/30/13*lj updated 01/31/2013
Tl* the contact owns a 2007 pontiac torrent. The contact stated that the vehicle emitted a strong gasoline fuel odor. The vehicle was not taken to a mechanic. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the vehicle was not included in the federal safety agency campaign id number: 12v459000 (fuel system: gasoline: fuel pump). The failure and current mileages were 77,000.
I have a 2007 pontiac torrent that had the plastic supply port on the fuel pump crack causing it to pump fuel to the ground. There is a recall on this part in certain states but not mine. I live in alabama but flordia is included in the recall, why are we not?
Tl* the contact owns a 2007 pontiac torrent. The contact stated that the vehicle emitted a strong gasoline fuel odor while the vehicle was parked. The vehicle was taken to the dealer. The failure was located at the fuel pump, which was cracked and causing the fuel to leak. The vehicle was not repaired. The manufacturer was contacted and advised that the vehicle was not included in the federal safety agency campaign id number: 12v459000 (fuel system, gasoline: delivery: fuel pump). The vehicle was not repaired. The failure mileage was 105,000 and the approximate current mileage was 106,000.
Tl* the contact owns a 2007 pontiac torrent. While parked, the contact noticed a strong fuel odor being emitted from the vehicle. The vehicle was taken to the dealer for diagnostic testing. The technician stated the fuel pump was fractured and fuel was leaking. There was a recall under the federal safety agency campaign id number: 12v459000 (fuel system, gasoline:delivery:fuel pump) that could have been related to the failure. The contact did not confirm with the dealer or manufacturer that the vehicle was included in the recall. The vehicle was not repaired. The approximate failure mileage was 97,000. ....updated 12/20/12 *bf the consumer has since confirmed with the dealer, it was the same problem. However, her vehicle was not included in the recall. The consumer had the vehicle fixed at her expense. Updated 01/02/13
Tl* the contact owns a 2007 pontiac torrent. While parked, the contact noticed a strong gasoline fuel smell. The odor was present at all times. The vehicle was not taken to the dealer for diagnostic testing. He contact referenced the federal safety agency campaign id number: 12v459000 (fuel system, gasoline:delivery:fuel pump) but was advised by the manufacturer that the VIN was not included in the recall because the vehicle was registered in one of the states affected by the defect. The vehicle was not repaired. The approximate failure mileage was 70,000.
Began to experience a strong fuel odor from the car when it is parked. Looked under it and the fuel tank is wet w/ fuel. Looked on internet and saw a recall for a cracked return port on fuel pump. Car was sold and has been registered in az all it's life. Called dealer and was told that there was no open recall on this VIN. Called gm and was told the same about the VIN. Very frustrating!!!!
Tl* the contact owns a 2007 pontiac torrent. The contact stated that when inside or standing outside of his vehicle he would get a strong scent of gasoline. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump failed and needed to be replaced. The vehicle was repaired. The manufacturer was contacted and they offered no assistance. The failure and current mileage was approximately 76,000. ....updated 12/20/12
Tl* the contact owns a 2007 pontiac torrent. While parked, the contact noticed a strong fuel odor inside and outside the vehicle. The vehicle was taken to the dealer for diagnostic testing. The technician stated that the fuel pump module was fractured and leaking fuel. There was a recall under the federal safety agency campaign id number: 12v459000 (fuel system, gasoline:delivery:fuel pump) that could have been related to the failure. The manufacturer was made aware of the failure but was unable to verify if the vehicle was included in the recall because the recall had not yet started. The contact stated that the recall did not say it included vehicles in the state in which she resided. The vehicle was not repaired. The approximate failure mileage was 70,000. ..updated 11/14/12 *bf the consumer stated as of 11/12/2012, gmc will not pay for the repairs even though it is deemed unsafe by their mechanic. Gm said on 9/29/2012 they would make the free repairs as stated in the detroit news but, have denied this. The consumer was offered a discount for the repair at 699.05 plus tax by the dealership. Updated 12/4/2012
Gas was leaking so I had it replaced! Now there is a recall for the fuel pump!
Tl* the contact owns a 2007 pontiac torrent. While parked, the contact noticed a strong gasoline fuel smell being emitted from the vehicle. After inspecting the vehicle, the contact noticed fuel leaking from under the vehicle and onto the ground. The contact referenced the federal safety agency campaign id number: 09v419000 (fuel system, gasoline:delivery:fuel pump) but was advised by the dealer that the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 79,000.
Tl* the contact owns a 2007 pontiac torrent. The contact stated that while parked, fuel fumes were emitted inside and outside of the vehicle. The failure also occurred whenever driving. The vehicle was taken to an authorized dealer who replaced the fuel pump. There was a recall associated with the federal safety agency campaign id number 12v459000 (fuel system, gasoline: delivery: fuel pump) however the vehicle was not currently registered in the states mentioned in the recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 43,000. Updated 11/14/12*lj the consumer stated the vehicle was repaired. Updated 11/16/2012
Tl* the contact owns a 2007 pontiac torrent. The contact stated that there was a strong gasoline smell being emitted from the vehicle. The vehicle was not taken for repairs. The manufacturer was contacted and informed the contact that his VIN was not included in the federal safety agency campaign id number 12v459000 (fuel system, gasoline:delivery:fuel pump). The failure mileage was 20,500 and the current mileage was 20,700.
Tl* the contact owns a 2007 pontiac torrent. The contact stated that the vehicle was leaking fuel from the return port of the fuel pump module, which was fractured. There was an overpowering odor of gasoline fuel fumes in the exterior and the interior of the vehicle. The dealer and the manufacturer were contacted and advised that there was a recall the federal safety agency campaign id number: 12v459000 (fuel system, gasoline: delivery: fuel pump) but a notification schedule had not yet been provided to the dealer's. The failure mileage was 50,000.
There was a strong smell of gasoline coming from the rear of the car. Took the car to a repair shop and they indicated that the plastic piece connected to the fuel pump was cracked. I currently became aware that gm has all ready issued a recall for the 2007 pontiac torrent regarding this issue. Currently, my car is not included in this recall. I just want to inform you that this problem is also happening to other cars.
Tl* the contact owns a 2007 pontiac torrent. The contact stated the vehicle emitted a strong fuel odor while it was parked or driven causing the engine start up to delay. The fuel odor penetrated the vehicle interior. The vehicle was taken to the dealer to be inspected. The failure was located as the fuel pump module which caused fuel to leak. The vehicle was repaired and the fuel module assembly was replaced. The manufacturer stated the VIN was not included in the federal safety agency campaign id number: 12v459000 (fuel system, gasoline: delivery: fuel pump). The failure mileage was 74,702 and the current mileage was 75,700. Updated 11/14/12*lj updated 11/15/12.
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