My car had issues with the fuel pump/fuel line that required them to be replaced. It was leaking gas. Strong gas odor. I was told to tow it to a mechanic because driving was not safe...could ignite. There was not a recall at the time, but now there is in four states...just not mine. Same issues as the recent recall.
2007 Pontiac Torrent fuel system complaints
Page 4 of 4: complaints 71 to 91 of 91, newest first, as owners wrote them.
Tl* the contact owns a 2007 pontiac torrent. The contact stated that while parked fuel fumes started to emit into the vehicle. The vehicle was taken to the dealer, who diagnose that the fuel pump module needed to be replaced. There was a recall under the federal safety agency campaign id number: 12v459000 (fuel system, gasoline: delivery: fuel pump) that may be related to the failure. The manufacturer was made aware of the failure who confirmed that the vehicle was not included in the recall since it was not registered in one of the states affected by the recall. The vehicle was not repaired. The approximate failure mileage was 76,000.
Tl* the contact owns a 2007 pontiac torrent. The contact stated that the vehicle hesitated to start and fuel fumes were emitted into the vehicle. The vehicle was taken to an independent mechanic who diagnose that the lines to the fuel tank had cracked causing a fuel leak. The vehicle was taken to a dealer but they offered no assistance. The vehicle was repaired. The manufacturer was made aware of the failure who did not offer any assistance. The failure and current mileage was 60,500.
Tl* the contact owns a 2007 pontiac torrent. The contact stated that the vehicle took longer than usual to start. The contact also stated that he smelled a fuel odor when attempting to start the vehicle. The vehicle was taken to an authorized dealer and the contact was informed that the fuel pump was leaking. The vehicle was repaired. The manufacturer offered no assistance. The failure mileage was 65,000. Updated 09/11/12*lj the consumer stated the leak occurred right next to the hot exhaust. Updated 09/14/2012
Tl* the contact owns a 2007 pontiac torrent. The contact stated that fuel would continuously spill from the fuel tank and onto the ground. The vehicle was taken to an independent mechanic who informed the contact that the fuel line would need to be replaced. The contact planned to take the vehicle to an authorized dealer for the repair. The manufacturer was notified of the problem. The approximate failure mileage was 100,000. Updated 08-09-12 *bf the consumer stated the local gmc dealer service department and pontiac customer service. The response from both was that the vehicle was out of warranty and no financial assistance would be provided. Updated 08/09/2012
My car started stalling when driving, then after that I started smelling heavy gas fumes while driving and when car is parked its smells like gas really strong.
A strong odor of gasoline coming from rear of car while running and after turned off. Trouble starting car on first turn of the key. Took to dealer and there was a crack in the fuel pump and had to be replaced. The dealer said as soon as we took it to be assessed it was either the gas tank or fuel pump and could be very costly to fix. If the dealers are aware of this issue why has there not been a recall for this? Isn't this a safety issue? Luckily I have the extended warranty because it was over 800 dollars to fix. I have seen numerous complaints about this problem, so why have the parts not been recalled?
Could smell gasoline fumes on outside of vehicle after use. After checking online, found out others had a problem with the fuel pump outlet cracking. Removed the tank and found the discharge fitting on the fuel pump was cracked. I cannot believe something as serious as this has not been addressed with a recall. When I touch the discharge line the outlet fitting completely broke off. This is an extreme fire hazard.
Tl* the contact owns a 2007 pontiac torrent. The contact stated that when she started the vehicle, there was a very strong fuel odor. The vehicle was taken to the dealer for a diagnosis. The smell was so strong that the dealer advised the driver to exit the vehicle immediately. After inspection, it was discovered that a fuel line across the top of the fuel tank was leaking and needed to be replaced. The vehicle had not been repaired. The failure and current mileages were 30,300.
I have had an issue with this vehicle ongoing since I purchased it. The actual first that the company has documented is 2/2010, 3/2011, and currently 2/2012. First the stabilitrak light comes on then shortly after the engine light comes on then you loose power to the vehicle and cannot accelerate and it is difficult to direct. I have contacted gm on two occasions regarding this issue. It appears that others are having this issue as I googled the info on the problem. I am not asking gm for something for nothing I am only asking them to find out why this is an ongoing problem, obviously there is a defect in the car somewhere to have this occur every year around the same time. I am currently under the powetrain warranty but that will expire in may of this year and this cost anywhere from $600-$800. This problem can be very dangerous and they seem to fail to see the dangers in it. You loose all power to the vehicle!!!! What is not dangerous about that. You don't have much of a warning because once that light comes on that's it...wouldn't be a problem if you are close to home but both times I was approx. 200 miles from home. I only ask them to either fix the issue or replace the vehicle!!!!!
I have a 2007 pontiac torrent with strong smell of gas fumes when parked in garage. The vehicle was lifted today and there were a few drops of gasoline dripping from the underside of the tank. I suspect a problem with one of the fuel lines near the tank. The vehicle has about 63k miles on the odometer.
Tl* the contact owns a 2007 pontiac torrent. The contact stated that while the vehicle was parked in a residential garage, an overpowering smell of fuel was emitted from the vehicle. The vehicle was taken to a private mechanic and the mechanic confirmed there was a leak in the fuel pump and pump tank seal which was leaking onto the top of the gas tank. The manufacturer was not contacted. The vehicle was repaired. The failure mileage was 27,737 and the current mileage was 28,403. Updated 01/13/12*lj updated 03/05/12
Tl* the contact owns a 2007 pontiac torrent. The contact stated that the vehicle would leak fuel from the top of the fuel tank and the contact could smell fumes coming from the vehicle. Neither the dealer nor the manufacturer were notified of the failure and the vehicle was not repaired. The failure and the current mileage was 75,000. The VIN was unavailable.
The vehicle had a strong fuel smell at the rear of the vehicle while parked. The repair facility found the fuel line had cracked at the fuel pump module on top of the fuel tank and fuel was spraying from the fracture. The shop manager said this was the third gm vehicle in about a month with this same problem. I was also told that a replacement part was not available from gm as the part was on national backorder.
Tl* the contact owns a 2007 pontiac torrent. The contact stated that while driving 20 MPH, fuel fumes were emitted into the vehicle. The contact inspected the vehicle and realized that there was a fuel leak. The vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 50,000.
Tl* the contact owns a 2007 pontiac torrent. While parked, the contact noticed an overpowering fuel smell. After inspecting the vehicle the contact noticed a fuel leak. The vehicle was taken to the dealer for diagnostics where the technician stated that the fuel housing had to be replaced because it was fractured. The vehicle was repaired. The approximate failure mileage was 86,388 updated 10/19/11 *bf when the vehicle was raised, fuel spilled from where it had been pooling on top of the fuel tank. It apparently was evaporating when the vehicle was not being driven. The mechanic found a plastic strap that was around the fuel tank and around the return line on the primary fuel pump. The strap's replacement may have put stress on the return line fitting where the pump housing was obviously cracked. The crack was located where the strap was located. The strap was fused into place; not a zip tie. The mechanic cut the strap off. Updated 01/03/11
After smelling fuel for a week, thinking that it was something else in the garage, I decided to look under the car. Sure enough, the fuel tank was wet on the sides of the tank and also was wet on the bottom of the tank. I called a couple gm dealers to ask about fuel leaks on the torrent, but there all like, bring in the car and let us check it out. So, because the car was out of factory warranty, I decided to check into it further myself. After dropping the tank and reconnecting the electric and fuel connections, and turning the key on, I could see the fuel streaming out of a cracked fuel line right up next to the fuel pump. The leak is in the fuel supply line from the fuel pump and goes up to the engine. The leak is in the fuel pump itself. Lifting the fuel line slightly would make the leak worse and pushing down on the fuel line would make it less severe. The fuel would come out in a steady stream the diameter of the size of the lead in a pencil.
Strong odor of gasoline while driving vehicle. Removed fuel tank assembly from vehicle. Inspected fuel pump and observed a crack on the plastic line on the top of the fuel tank which connects to the fuel hose.
There has been a strong gas odor. Then it would start "missing" when we were driving it. We took it to our mechanic. He called to order the fuel pump. It was on back order. We had to wait until the part came in almost 2 weeks to have it repaired. It was very costly.
Fuel 2007 pontiac torrent with 36k miles. Catastrophic failure of fuel pump assembly. Fuel line broke at point where the line connects to the pump causing fuel to leak from above gas tank and cover entire bottom of vehicle. Entire fuel pump assembly was required to be replaced to correct issue.
Tl*the contact owns a 2007 pontiac torrent. When the vehicle is started in the morning, it smells of gasoline. The contact was afraid to drive the vehicle due to the strong odor. She took the vehicle to the dealer and they stated that nothing was wrong. When she returned to the dealer a second time, they stated that the smell was caused by the exhaust fumes. The contact believed the odor was gasoline. The smell was first noticed on september 11, 2007 and occurs intermittently. The powertrain was unknown. The current mileage was 12,000 and failure mileage was 10,000.
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