There is a significant smell of gasoline inside the cabin of the vehicle. There was a recall on the same make, model, and year for fuel pump filter flange leaks, which are indicative of a strong smell of gas inside the car. This can potentially cause the car to start on fire. The dealer stated due to the VIN, the vehicle was not covered under the existing recall.
2004 Porsche Cayenne: fuel pump failure
5 of the 38 complaints about the 2004 Porsche Cayenne describe fuel pump failure.
- owner complaints
- 5
- of this car's complaints
- 13%
- recalls
- 1
Is there a fix? There is 1 recall and 4 service bulletins for this area of the car. See below
Fuel pump failure by model year
- 20201
- 20171
- 20141
- 20082
- 20067
- 20054
- 20045
What owners say
I received a recall letter in november of 2017 the federal safety agency campaign number: 17v576000. Fuel pump flange may crack causing fuel leak a fuel leak in the presence of an ignition source increases the risk of a fire. My local dealer keeps telling me no parts available. I find the timeline unacceptable and I want the recall remedied immediately. We are pushing two years with no repair.
"porsche safety recall ah10" I received a recall notification in the mail november '17 for the replacement of the filter flange fuel pump. During the time, I did not experience any changes with my vehicle, but I still called to have my vehicle repaired. I was told that the parts are not in and I would be notified when the parts were available. Within the last 3 weeks, I have smelled gas in and around my car. I am convinced this is due to my vehicle not being repaired for an extended period of time. I contacted both porsche locations in my area (north olmsted and beachwood, ohio) to see if there will be reimbursement of a rental car or if a loaner vehicle can be provided until the parts are in as I transport a newborn baby in my vehicle on a day to day basis and do not want to run the risk of either of us being affected by this fuel leak. I'm afraid if the fuel leakage isn't repaired soon it may cause a fire which will be a hazard to myself, child, and other motor vehicles on the road. I am reaching out to see of there are any alternative transportation methods for those individuals who were affected by this action. Please advise.
1) coolant pipe problems,porsche never fix them ,had pay to get them fix.(2) filter flange fuel pump leakage,problems porsche said unfortunately, at this time parts are not available.had it repair my owen money, did not want to chance a risk of fire.(3) transmission module problems did not shift right,had to buy new one.to many problems.
Tl* the contact owned a 2004 porsche cayenne. While parked at home, the vehicle caught fire. The fire department was contacted and the fire was extinguished. A police report was filed. The contact's house sustained fire damage. The manufacturer was contacted and did not assist. The vehicle was previously taken to porsche of north olmsted located 28400 lorauin rd, north olmstead, oh where it was diagnosed that the fuel pump was defective and needed to be replaced. The contact later received notification of the federal safety agency campaign number: 17v576000 (fuel system, gasoline) after the failure occurred. The vehicle was deemed destroyed. There were no injuries. The VIN was not provided. The failure mileage was approximately 100,000.
Service bulletins that may apply
Related recalls
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S and Cayenne Turbo vehicles, 2004-2006 Cayenne vehicles, and 2006 Cayenne S "Titanium" Edition vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Porsche will notify owners, and dealers will replace the fuel filter flanges with new filter flanges that have a protective film, free of charge. The recall began July 6, 2018. Owners may contact Porsche customer service at 1‑800‑767‑7243. Porsche's number for this recall is AH10.
Recall number 17V576000 · Recall details
Questions about the 2004 Porsche Cayenne fuel pump
Is fuel pump failure a common problem on the 2004 Porsche Cayenne?
5 of 38 owner complaints about the 2004 Porsche Cayenne (13%) mention fuel pump failure. The model year with the most reports is 2006.
Is there a recall or service bulletin for this on the 2004 Porsche Cayenne?
There is 1 recall and 4 service bulletins for the same area of the car. Check them below with your VIN.
VIN decoder
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