2006 Porsche Cayenne: fuel pump failure

Filed Jun 5, 2023 · Fuel system · 213,697 miles · MI

The contact owns a 2006 Porsche Cayenne. The contact received notification of the federal safety agency Campaign Number: 17V576000 (Fuel System, Gasoline). The contact stated that the dealer retrieved the vehicle from the residence to perform the recall repair; however, the dealer confirmed that they were unable to access the fuel pump and fuel filter due to the corroded locking collars. The contact stated that after receiving the vehicle from the dealer, a fuel odor was detected while exiting the vehicle. Additionally, there was gasoline leaking underneath the rear driver's side tire onto the ground while the contact was at the gas station to refuel. The vehicle was towed to the residence. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 213,697.

Filed Feb 21, 2019 · Fuel system · 118,435 miles · PA

09/19/2017 porsche of lehigh valley (formerly knopf porsche) fuel smell coming from vehicle. Found left side fuel filter flange leaking. Replaced left side fuel filter flange for $709.04. 12/08/2017 porsche of lehigh valley car hesitates and bucks, since the fuel odor repair was completed on 09/19/2017 porsche of lehigh valley replaced left and right side fuel pumps, fuel pressure regulator flange , and transfer lines between 2 fuel pumps for $$879.80. Letter from porsche cars north america, inc. 'important safety recall' dated 11/29/2017 received 1 week after porsche of lehigh valley (formerly knopf porsche) completed second repair and charged me for a total of $1588.84 so you know that porsche of lehigh valley (formerly knopf porsche) knew full well that the recall was underway but just wanted to meet 4q/ye goals. 02/20/2019 in week seven (7) of (10) ten after weekly calls to script following customer service agents of epiq global (contractor for porsche cars north america, inc. Recall processing), who escalate calls upon request to a supervisor from epiq global, only to have a project coordinator call with their personal cell phones and leaving generic messages without a direct call back number. 02/20/2019 now in week seven (7) of (10) ten, I finally picked up a random number of the 3rd project coordinator and discussed how they will only reimburse me for the left side fuel filter flange replacement. 12/27/18 I submitted my claim form and epiq global (contractor for porsche cars north america, inc. Recall processing) confirmed receipt on 12/31/2018 reiterating in writing a 4-10 week process. 02/21/2019 18 months after initial repair I receive an email from epiq global confirming they will not reimburse the 09/19/2017 porsche of lehigh valley replaced left & right side fuel pumps, fuel pressure regulator flange, & transfer lines btwn 2 fuel pumps $879.80

Filed Dec 19, 2018 · Fuel system · GA

Recall ah10 incomplete due to non-availability of parts. Replacing filter flange of fuel pump.

Filed Jun 6, 2018 · Fuel system · 190,000 miles · CA

Tl* the contact owns a 2006 porsche cayenne. While driving various speeds, there was a fuel odor emitted into the cabin from the air vents. The vehicle was not taken to a dealer for diagnostic testing or repair. The contact received notification of the federal safety agency campaign number: 17v576000 (fuel system, gasoline); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that the part was not available for the repair. Porsche of san diego (9020 miramar rd, san diego, ca 92126, (858) 695-3000) was contacted and stated that they would replace the fuel pump with an older model until the part became available. The approximate failure mileage was 190,000. Parts distribution disconnect.

Filed May 23, 2018 · Fuel system · 75,698 miles · MO

July 28th 2014 plaza motors found fuel pump flange for secondary fuel pump was leaking fuel they replaced the flange and seal since it is a recall should I be due for a refund? And are they required to replace it again.

Filed Mar 5, 2018 · Fuel system · CA

Tl* the contact owns a 2006 porsche cayenne. The contact received the federal safety agency campaign number: 17v576000 (fuel system, gasoline). The contact called the manufacturer and was informed to purchase a new fuel pump and take the vehicle to a porsche authorized dealer to complete the recall remedy. The contact inquired about a refund, and was advised by porsche that parts were not available and a system for issuing refunds had not been created. A dealer was not yet contacted. The contact had not experienced a failure.

Filed Oct 13, 2016 · Fuel system · 67,000 miles · OK

Strong smell of gasoline evident on driver's side rear when stationary or even not running and parked . Research online with the search criteria of "gasoline smell on driver side rear" produced numerous complaints and questions on this phenomenon. The culprit is the fuel pumps/filters/seals for the two gasoline tanks. They are make from plastic and are prone to cracks or leaks from full tanks. One porsche parts supplier put it this way on their diy repair page "the question is not if, but when you experience this problem." the solution is to take out the rear seats, cut the carpet, remove the seat belt anchors, remove the cover under the carpet to access the pumps and filter. This is a problem porsche must know about as they have changed the design of the pump parts.