Prevost X3-45 Commuter recalls

What is wrong

Prevost Car (US) Inc. (Prevost) is recalling certain Prevost buses. Please see the above list of models. The entrance door is missing the emergency exit operating instruction label. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Risk

Missing instructions may prevent or delay passengers from evacuating the bus during an emergency, increasing the risk of injury.

Remedy

Prevost will replace the emergency exit label, free of charge. Owner notification letters are expected to be mailed December 7, 2026. Owners may contact Prevost's customer service at 1‑866‑870‑2046. Prevost's number for this recall is SR26-19.

Recall number 26V675000 · Recall details

What is wrong

Prevost Car (US) Inc. (Prevost) is recalling certain 2025-2026 X3-45 commuter buses. The passenger seat anchors may have been improperly installed.

Risk

An improperly installed seat anchor may not adequately restrain the seat occupant, increasing the risk of injury during a crash.

Remedy

Prevost will inspect and reinstall the seat anchor as necessary, free of charge. Owner notification letters were mailed March 10, 2026. Owners may contact Prevost's customer service at 1‑866‑870‑2046. Prevost's number for this recall is SR26-304. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning February 27, 2026.

Recall number 26V093000 · Recall details

What is wrong

Prevost Car (US) Inc. (Prevost) is recalling certain 2025 X3-45 Commuter buses. The wheelchair seat belt anchorage may have been improperly installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Risk

An improperly installed seat belt anchorage can detach during a crash, increasing the risk of injury.

Remedy

Prevost will inspect and reinstall the seat belt anchorage as necessary, free of charge. Owner notification letters were mailed November 6, 2025. Owners may contact Prevost's customer service at 1‑866‑870‑2046. Prevost's number for this recall is SR25-311. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning November 7, 2025.

Recall number 25V738000 · Recall details

What is wrong

Prevost Car (US) Inc. (Prevost) is recalling certain 2018-2019 X3-45 Commuter vehicles not equipped with optional perimeter lighting. The entrance door window glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."

Risk

The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.

Remedy

Prevost will replace the entrance door windows, free of charge. Owner notification letters were mailed October 10, 2025. Owners may contact Prevost's customer service at 1‑866‑870‑2046. Prevost's number for this recall is SR25-22.

Recall number 25V461000 · Recall details

What is wrong

Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."

Risk

An unstable wheelchair increases the risk of injury to lift occupants.

Remedy

Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1‑866‑870‑2046. Prevost's number for this recall is SR24-26.

Recall number 24V523000 · Recall details

What is wrong

Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

Risk

Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.

Remedy

Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1‑866‑870‑2046. Prevost's number for this recall is SR24-03.

Recall number 23V889000 · Recall details

What is wrong

Prevost Car (US) Inc. (Prevost) is recalling certain 2021 and 2023 X3-45 Commuter buses. The bolt securing the passenger seat recline mechanism may loosen and disengage, resulting in an unsecured seat back.

Risk

An unsecured seat back and integrated seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.

Remedy

Prevost will inspect, add Loctite adhesive, and adequately tighten the seat recline mechanism bolts, as necessary, free of charge. Owner notification letters were mailed August 22, 2023. Owners may contact Prevost customer service at 1‑866‑870‑2046. Prevost's number for this recall is SR23-310.

Recall number 23V475000 · Recall details

What is wrong

Prevost Cars (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 Commuter buses. The foldable passenger seat frames may have been improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Risk

An improperly welded seat frame may not adequately restrain the passenger, increasing the risk of injury during a crash.

Remedy

Prevost will inspect and replace the seat frames as necessary, free of charge. Owner notification letters were mailed June 7, 2023. Owners may contact Prevost customer service at 1‑866‑870‑2046. Prevost's number for this recall is SR23-304.

Recall number 23V272000 · Recall details

What is wrong

Prevost Cars (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 Commuter busses. The foldable passenger seat cushion bolts may be loose and could fall out, allowing the seat cushion to detach from the seat frame.

Risk

A detached passenger seat cushion may not adequately restrain the passenger, increasing the risk of injury during a crash.

Remedy

Prevost will add adhesive to the bolts, free of charge. Owner notification letters were be mailed June 7, 2023. Owners may contact Prevost customer service at 1‑866‑870‑2046. Prevost's number for this recall is SR23-305.

Recall number 23V271000 · Recall details

What is wrong

Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2023 Prevost X3-45 Commuter motorcoaches. The driver's seat is equipped with a Type 1 seat belt instead of the correct Type 2 seat belt. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk

An incorrect seat belt may not adequately protect the driver during a crash, increasing the risk of an injury.

Remedy

Prevost will replace the driver's seat and seat belt, free of charge. Owner notification letters were mailed January 16, 2023. Owners may contact Prevost's customer service at 1‑866‑870‑2046.

Recall number 22V698000 · Recall details

What is wrong

Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 commuter buses. The retention pin securing the passenger seat recline mechanism could fail, causing the mechanism to collapse, and result in a loose backrest. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Risk

During a crash, the loose backrest and the seat belt may not properly restrain the occupant, increasing the risk of an injury.

Remedy

Dealers will inspect and replace the retention pins and c-clips, if necessary, free of charge. Owner notification letters were mailed on August 25, 2022. Owners may contact Prevost's customer service at 1‑866‑870‑2046.

Recall number 22V496000 · Recall details

What is wrong

Prevost Car (US) Inc. (Prevost) is recalling certain 2021 X3-45 commuter buses. One bolt that secures the rear bench seat frame to the body of the vehicle was not installed during the manufacturing process. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Risk

During a crash, the rear seats could separate from the vehicle, increasing the risk of an injury.

Remedy

Dealers will install the missing bolt, free of charge. Owner notification letters are expected to be mailed on August 22, 2022. Owners may contact Prevost's customer service at 1‑866‑870‑2046.

Recall number 22V495000 · Recall details

What is wrong

Prevost Car (US) Inc. (Prevost) is recalling certain 2020-2022 X3-45 Commuter vehicles. The right-side rearview mirror is positioned incorrectly, obstructing the view of the right side of the vehicle and the adjacent lane.

Risk

An incorrectly positioned right-side mirror can reduce the driver's visibility of what is around the vehicle, increasing the risk of a crash.

Remedy

Dealers will repair or replace the right rearview mirror, free of charge. Owner notification letters were mailed on June 30, 2022. Owners may contact Prevost customer service at 1‑866‑870‑2046. Prevost's number for this recall is SR22-08.

Recall number 22V347000 · Recall details

What is wrong

Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2022 X3-45 Com buses. The passenger bench seat frame bolts may have been improperly tightened during assembly.

Risk

Loose seat frame bolts may allow the seat to move, increasing the risk of injury during a crash.

Remedy

Prevost will inspect and tighten the bolts, free of charge. Owner notification letters were mailed June 15, 2022. Owners may contact Prevost customer service at 1‑866‑870‑2046.

Recall number 22V237000 · Recall details

What is wrong

Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.

Risk

An overheated alternator bearing can increase the risk of a fire.

Remedy

Prevost will replace the alternator belt, free of charge. Owner notification letters were mailed September 30, 2022. Owners may contact Prevost customer service at 1‑866‑870‑2046.

Recall number 22V221000 · Recall details

What is wrong

Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2022 X3-45 Com coach buses. A nut located on the rear junction box may have been improperly tightened, causing a cable to loosen.

Risk

A loose junction box cable may overheat, increasing the risk of a fire.

Remedy

Prevost will properly tighten the cables on the rear junction box, free of charge. Owner notification letters are expected to be mailed on May 20, 2022. Owners may contact Prevost's customer service at 1‑866‑870‑2046.

Recall number 22V179000 · Recall details

What is wrong

Prevost Cars, Inc. (Prevost) is recalling certain 2021 X3 Commuter Coach buses. The parking brake emergency release valve may be the incorrect type, which can result in the permanent release of the parking brake.

Risk

A released parking brake that cannot be re-engaged may cause the vehicle to roll-away, increasing the risk of a crash.

Remedy

Prevost will provide a service document describing the inspection method used and the remedy applied when needed for the parking brake emergency release valve replacement, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact Prevost's customer service at 1‑866‑870‑2046. Prevost's number for this recall is SR21-307.

Recall number 21V488000 · Recall details

What is wrong

Prevost Cars, Inc. (Prevost) is recalling certain 2021-2022 X3-45 Commuter Coach buses. The passenger seats may have an attachment improperly clamped to the wall rail on the outboard side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Risk

Unsecured seats may not properly restrain occupants during a crash, increasing the risk of injury.

Remedy

Prevost will provide instructions to inspect and replace the seat belt clamp, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact Prevost's customer service at 1‑866‑870‑2046. Prevost's number for this recall is SR SR21-308.

Recall number 21V485000 · Recall details

What is wrong

Prevost Cars, Inc. (Prevost) is recalling 2021 X3 Commuter Coach. Parts of the seat belt installed at flip-up seats may have been incorrectly assembled, causing the shoulder strap to sit improperly on a person in a wheelchair.

Risk

An improperly positioned seat belt increases the risk of an injury.

Remedy

Prevost will provide inspection and repair instructions, free of charge. Owner notification letters were mailed on July 11, 2021. Owners may contact Prevost customer service at 1‑866‑870‑2046. Prevost's number for this recall is SR21-301.

Recall number 21V348000 · Recall details

What is wrong

Prevost Cars, Inc. (Prevost) is recalling certain 2010-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 Commuter, X3-45 VIP, and X3-45 VIP Entertainer vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit:

Risk

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy

Prevost will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. Owner notification letters were mailed July 11, 2018. Owners may contact Prevost customer service at 1‑866‑870‑2046, or Kidde customer service toll free at 1‑855‑262‑3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. Prevost's number for this recall is SR17-31.

Recall number 17V737000 · Recall details