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2005-2024 Prevost H3-41, Prevost H3-45 and others recall: wheelchair lift/ramp

Prevost Car (Us) Inc. reported this safety recall on July 9, 2024. It covers about 2,653 vehicles.

vehicles affected
2,653
reported
Jul 9, 2024
owners notified
Apr 25, 2025

Equipment adaptive/mobility: wheelchair lift/ramp

What is wrong
Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
Risk
An unstable wheelchair increases the risk of injury to lift occupants.
Remedy
Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1‑866‑870‑2046. Prevost's number for this recall is SR24-26.

Recall number 24V523000

Affected vehicles

Questions about recall 24V523000

Is there a recall on the 2005-2024 Prevost H3-41, Prevost H3-45 and others wheelchair lift/ramp?

Yes. Recall 24V523000, reported on July 9, 2024, covers about 2,653 vehicles.

What is the fix for recall 24V523000?

Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1‑866‑870‑2046. Prevost's number for this recall is SR24-26.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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