On August 19, 2024. I was backing out of the driveway when the steering locked up and the power steering light came on. I was unable to turn the wheel. The truck only has 49,357 miles I am the original owner. It was taken to a repair shop and they determined the electronic power steering had failed and needed to be replaced. Since then the dealer has told us the parts are unavailable and not being manufactured. The truck is now undrivable, cannot be repaired and I am without a vehicle. While researching online their are hundreds of reports of the same issue with this truck. I just returned from a cross country trip and this could have been deadly if it had gone out while I was traveling.There were no prior signs of steering issues before the complete failure.
2013 Ram 1500 steering complaints
Page 9 of 23: complaints 221 to 250 of 643, newest first, as owners wrote them.
ABS light would come on when driving periodically on and off. for a few months it felt like brakes were locking up, Steering was very difficult and hard like the steering wheel was locked making it difficult to turn the steering wheel. dashboard components would periodically turn off and restart. when driving it would make a grinding noiselike the brakes were locked, this would occur with the abs light on and off. the major incident when driving on the freeway. the speedometer completely failed, the digital and needle both were not working. the abs light and warning came on, i pulled over because the speedometer was not working at all, but i was able to drive. the abs warning kept beeping. i was able to pull off of the highway into a parking lot, and the truck shut off and locked. unable to restart the truck at all.
Power steering went out completely. At the beginning it work properly for 1 day and then not. At this time it is not working. When turning it is hard to turn, when it did work, you could be driving down the road and it would just stop working. I took it in to a mechanic and he said it was the power steering ....replace rack and pinon from salvage yard. Dealer is not responsible. No messages appeared before Power steering went out.
I was driving on the highway when the power steering suddenly, without any warning, stopped working. The steering wheel jerked and lost all maneuverability. It took every ounce of strength I had to steer it to the side of the road. This could’ve resulted in a horrible crash. This is deadly and should be recalled. The service power steering light came on. The dealer wants $3000 to replace the electronic steering system.
I have bought this truck used and have had problem after problem but as I replace parts the steering one day just stop working and aggressively the steering wheel yanks hard the opposite direction that I am going then it started working for a day and then it stopped working altogether then it will work and not I have looked all through the web to find some kind of answer to this problem and ask several shops if they have had any thing like it and one told me to go to y’all’s website and check for recalls but I have not found anything on my truck but I displays the same kind of symptoms as the recall for the 2013-2016 Ram trucks also it al stop working when I’m on the highway and going the speed limit of 65 -75 even as low as 10 MPH it feels like someone is trying to yank the wheel from you and you have to fight to get control with
Loss of power steering due to faulty power steering module. Loss of power steering is intermittent. Loss of steering in a turn is very dangerous. 2013 Dodge Ram 1500 Big Horn edition5.7 litre 4x4 crew cab. Dodge no longer makes the part needed to correct the problem and will not treat this safety issue as a recall, even though many Ram trucks have this issue.
Went from having power steering instantly loosing it with out warning no accidents occurred
A complete loss of power steering assist occurred while driving and has not returned. Vehicle can no longer be driven, unsafe to drive. Without power assist the front wheels are extremely difficult to turn. This is the second time this has happen to me, first time the electronic steering rack needed to be replaced and was not covered by any warranty or recall. This is now the second failure on my truck which will require another replacement steering rack.
The contact owns a 2013 Ram 1500. The contact stated while driving approximately 75 MPH, the vehicle became difficult to maneuver. The contact stated that several unknown warning lights were intermittently illuminated. The vehicle was towed to a dealer where it was diagnosed that the steering rack and pinion needed to be replaced. The dealer made the contact aware of the federal safety agency Campaign Number: 19V812000 (Steering); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 170,000.
As i was coming off the highway my powersteering went out. I was able to pull over and stop prior to hitting the car infront of me. I called the local dealer/repair shop and they said the power stearing rack is discontinued and they were unable to help me.
The contact owns a 2013 Ram 1500. The contact stated while driving 60 MPH, the steering wheel seized with the power steering warning light illuminated. The contact used excessive force to steer the vehicle off to the side of the road. Due to the failure, the vehicle was towed to an independent mechanic where the vehicle was diagnosed with an electrical power steering gear failure. The independent mechanic contacted several local dealers and was informed by each dealer that the part for the repair was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The contact was referred to the federal safety agency Hotline to report the failure. The failure mileage was approximately 125,000.
Power steering failed while driving. Stopped vehicle and restarted, power steering seemed fine then. Power steering failed intermittently a few times and now has doesn’t work at all. First failure was unsafe as I was traveling at highway speed when it stopped working.
Was turning onto the access road of a highway and the steering went out. No warning lights were active until it went out. Was traveling around 40 mph and was able to wrestle the truck through the turn and stop in a safe parking lot. Turned the truck off and restarted it. Warning light went away. Started to drive home and steering went out again permanently. I will be getting the truck inspected by a mechanic to confirm it is the EPS module that hast failed.
The contact owns a 2013 Ram 1500. The contact stated that while driving out of a parking lot at an undisclosed speed, the vehicle experienced a sudden loss of power steering functionality. The contact turned off and restarted the vehicle; however, the failure persisted. The contact was able to drive to the residence, where the contact inspected the vehicle, but could not determine the cause of the failure. The contact stated that the power steering became functional the following day; however, the failure recurred while driving 10 MPH. The power steering warning light was illuminated. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 89,000.
On my way to work 09/30/2024. At light, message appeared service steering assembly. Power steering stopped working. Hard to negotiate travel to work. Fortunately traffic was manageable @ 0400 am. Eight hours later started truck steering works till first turn, then stopped working, unable to find parts. Vehicle out of service.
On October 1, 2024 I was driving home. I stopped at a stop sign and went to turn right. (EPS light comes on.) I didn't have any power steering at all. Very hard to turn. When I pulled up to my house, I turned off the truck. Then, I restarted vehicle and power steering worked, so I went down my street and turned around. Power steering went back out as I approached my driveway. Now when, I start the Ram truck, as soon as I try to turn the steering wheel. The EPS error pops up saying ("Service Power Steering").
I was driving my truck down some windy roads and all of the sudden the power steering stopped working. This is an electronic power steering system so when it stopped working it completely stopped. It was extremely difficult to keep it on the road and I had to overpower the servos and the whole system to be able to steer the truck. If someone was not strong, they could have easily wrecked and possibly suffered serious injury or even death.
Lost power steering while driving.
I had a total loss of power steering while driving. It started as intermittent. Now there is no power steering at all.
Driving to work. Sudden loss of steering. Power steering went out making it dangerous to steer and drive. Service power steering light came on for first time. Luckily driving slow near home. Known problem with ram electric power steering rack.
EPS red light came on and lost power to control vehicle. Managed to get to side of road and turned vehicle off for a few minutes and started it up again turned around and it was fine. Turned truck around and drove back home to park it. Got almost home and EPS red light came on again lost power to control vehicle. Had to have it pulled home because trying to control it manually was too hard and too dangerous luckily when it first happened there was no oncoming traffic. I was told there was a recall on my year model truck for faulty EPS but when w called the Dodge house was told there were no recalls for EPS on any year models vehicles.
My husband was driving home from work around 2 am when the steering wheel jerked then tighten up thankfully no one was on the road. There was no issues before it happened . The check engine light is showing EPS failure code and a few others also a blinking steering wheel and the abs and traction control and the brake light is on the dash
The contact owns a 2013 Ram 1500. The contact stated while driving 45MPH, the steering wheel seized, and the contact depressed the brake pedal because the steering wheel could not be turned. The vehicle was turned off and restarted; however, the steering functionality had not returned. The steering assist fault message was displayed. The contact towed the vehicle to the residence. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that there was no recall on the VIN for the failure. The approximate failure mileage was 90,000.
I am a 40 year tech. The electronic steering rack failed while driving with no warning. These steering racks are impossible to replace and are 3000 dollars. Even the used parts yards don't have any. This is rediculous I have a mint condition truck that's unfixable. It's a nation wide issue, everyone knows about
The contact owns a 2013 Ram 1500. The contact stated while driving at approximately 5 MPH leaving a parking space, the steering wheel seized. The contact stated that extra effort was needed to steer the vehicle in either direction. The contact stated there was no warning light illuminated. The contact stopped and turned off and restarted the vehicle several time however, the power steering functionality had not returned. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that the electric power steering assist gears and sensors needed to be replaced. The vehicle was repaired. The contact stated that the independent mechanic had related the failure to the federal safety agency Campaign Number: 16V167000 (Steering) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 185,000.
The EPS Rack and Pinion on my 2013 Ram 1500 is failing intermittently. There is a recall on many of the 2013 trucks but not mine for some reason. Why is the intermittently defective part on my any different than the ones being replaced on these others? Numerous times in the last two months, I have been turning when the PS failed and nearly caused a wreck. The truck has less than 70,000 miles on it. Because Ram has had so many go bad I can't get a replacement.
My electronic power steering went out on my vehicle the steering is extremely hard.
Total loss of power steering.
While I am driving straight everything is fine. As soon as I begin to make a turn my steering wheel will lock up and force itself straight. I was told it was the steering rack and I did my research and found that my year model had recalls for the steering rack but for some reason my truck does not. I have almost ran off the road a few times simply because my steering wheel will force itself straight every time I try to make a turn
While driving in my neighborhood, I was making a right turn on my block and the steering wheel suddenly appeared to lock up and the vehicle began to move in a straight direction instead of turning in the direction I wanted to go. Then, just as suddenly as it locked up, the steering came back and I was able to maintain the turn. As I made the next turn, the same thing happened.
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