The contact owns a 2014 Ram 1500. The contact stated while driving approximately 55 MPH and towing a light RV trailer, the power steering failed. The contact stated no warning light was illuminated. The contact pulled off the road and turned off and restarted the vehicle; however, the vehicle failed to regain steering functionality. The contact stated that the failure was intermittent. The contact had taken the vehicle to an independent mechanic who was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 118,000.
2014 Ram 1500 steering complaints
Page 13 of 18: complaints 341 to 370 of 512, newest first, as owners wrote them.
Steering locked up and had to replace Steering Rack. Found out many models have had same issue with SAME PART. This should also have been part of any recall due to the nature and severity of this failure. Part was hard to find due to the nature of this issue and many have been replaced This issue could have caused a severe if not deadly accident if component would have failed while driving
On two occasions the power steering stopped working and I had to physically control the truck and control the direction it was headed. The first time I was headed home and had to muscle the steering to get home. The second time as I was headed up the driveway to leave to go to the doctor's office the steering got hard to move so I parked the truck and took my other vehicle. When the power steering stops working a warning light displays on the control panel. I found on the internet that this issue is a known issue by the manufacture since at least 2021. It states that the EPS (electric power steering) module is at fault. I found out today that the module is located inside the rack and pinion. It is now July 17, 2023, and this problem caught me completely by surprise. I am currently trying to locate a rack and pinion for my vehicle with an estimated date of August 7, 2023 See below from vehiclehistory.com: What are some of the 2014 dodge Ram 1500 power steering problems? 5219 6 Top Answer Nick B. January 19, 2021 The 2014 Ram 1500 has electric power steering, so luckily You'll avoid all the issues with power steering fluid leaks, power steering pump failure, and air in the fluid. However, it comes with a whole host of new issues, which can manifest more suddenly and catastrophically (at speed). On the other hand, it seems as if these issues happen less commonly, so it's a fair trade off in the minds of many. Typically, if You're going to see a failure, it's going to be the EPS module. It's possible that You'll have intermittent power steering loss, but it commonly happens all at once -- which can really be quite dangerous if You're traveling at highway speeds. Some drivers report this failure at high mileage, but an unsettling number have reported it at 50,000 or fewer.
The contact owns a 2014 Ram 1500. The contact stated that while the vehicle was in reverse, the steering wheel became stiff, making it almost impossible to steer the vehicle. The power steering fault warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed that the electric power steering unit needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 26,220.
Electronic steering failed. Would not engage. Would not reset. While there is a recall on certain vehicles, mine VIN show 0 recall incomplete. This is a known safety issue and I am having to pay out of pocket $4100.00
First i baught my truck new with 50 miles on it ..... in 2014 to date it has 26, 226 miles on it. [ 1 ] the elect. power steering has failed .. i checked the two fuses at positive battery post they are [ ok ] and yes it is available for inspection. [ 2 ] you can not turn the steering wheel when truck is runnung. [ 3 ] no this just happened Saturday 7/ 8/ 2023 will call Dodge Dealer monday [ 4 ] can't drive to have somebody to look at it. [ 5 ] i went to my DR. on 7/7/2023 with no problems, parked my truck that day, when i went to get a lottery ticket on Saturday started truck put in reverse and couldn't turn the wheel i shut off truck and restarted but still the same and on dash clucter showes a steering wheel and a question mark this is the first time it happened and no worning. what do i do thank you
While driving, all the sudden the power steering went out and a Service Power Steering Warning Light came on. The steering became almost impossible to steer and I'm a big guy. This almost caused me to run the truck off the road but thankfully I was just making a turn after stopping at a stop sign and entering onto another street. Had there been a vehicle coming down the road, I would not have been able to avoid the collision. This was an extremely dangerous situation and thankfully I didn't have my wife and kid in the car and there wasn't any oncoming traffic. When I searched online, it appears that this is an ongoing issue and there haven't been any recalls. Something needs to be done as I feel unsafe and this is my primary driver.
"service power steering" indication on dash at cold weather startup. I have experienced this for a few years now. It seems wholly related to cold temperatures, as fault does not happen during warm weather. Truck is totally unable to be steered when in this fault condition. Seems to be a very common complaint with these EPS systems since the first year they were introduced in the Ram in 2013.
The contact owns a 2014 Ram 1500. The contact stated while driving 50 MPH, the steering wheel became firm. The contact stated that the steering wheel seized with the power steering assist warning light illuminated. The contact pulled over on the side of the road and turned off and restarted the vehicle and the vehicle operated as designed. The dealer was contacted but offered no assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle was out of warranty. No assistance was offered. The failure mileage was 142,000.
I was driving on a busy congested road. I was traveling 55 mph. As I was driving, a warning light came on to service the power steering (this had not happened previously and I had no warning). I realized then that my steering wheel had seized and became immobile. Using tremendous force I was able to get the truck through traffic and to the side of the road. I was unable to control the truck normally. I had to navigate across two other lanes of traffic to get the truck to a safe position. It required a great deal of strength on the steering wheel to move the truck at all. Fortunately the road I was on was straight. If there had been any curve I would have definitely been in an accident and could have seriously injured myself or others. This car has been looked at by an independent mechanic and the problem verified. He has advised that there is no manufacturer part or aftermarket part available for this issue. Additionally the manufacturer has advised there is no fix. This car is currently not driveable and in my driveway available for inspection.
The electric steering would intermittently fail while driving causing the steering to become very hard to control. It was a hazard at high speeds which could lead to a crash if not corrected. This same issue has been recalled on later year models of this truck, but the 2014 doesn't have a recall.
When turning in either direction the steering wheel will get stiff. Due to the steering becoming extremely difficult, I had to have the vehicle towed as I could not control it and put my kids at risk. The truck is at the dealership getting checked out, The service advisor did see the issue when taking it for a test drive. There was no warning or indicator that there was an issue on the dashboard.
Intermittent power steering failure. So far i get a warning of failure on vehicle start up and its very obviously a problem as the steering wheel is extremely difficult to move. The trouble code is not one that is saved, so diagnostics are problematic. I myself have not had a failure on the road, but i know its happened. FCA is aware of this potentially very dangerous problem and issued a recall VB9 but excluded a great number of vehicles. I cannot trust this truck any longer and hope To get the recall expanded. It should not be difficult to imagine the potential for catastrophe here.
No warning can not steer confirm Patterson of Bowie tx part can be inspected when defective part was removed it had" old" painted on it previouslyin reverse when incident occured new parts out of stock
INTERSECTION,I PROCEEDED TO TURN LEFT, THE WHEEL TURNED TO THE RIGHT AND LOCKED i STRUIGGLED TO CONTROLD THE VEHICLE, DESPERATELY TRYING NOT TO HIT A MAN CROSSING THE STREET IN A WHEELCHAIR. i LOST CONTROL, JUMPED A CURVE AND HIT A LIGHT POLE. MY FACE HIT THE STEERING WHEEL. FOUR OF MY TEETH WERE KNOCKED LOOSE. IHAD TO HAVE THEM PULL DUE TO AN INFECTION. MY HEAD AND NECK WAS JERKED AROUND TWICE. I WAS IN SHOCK & TERRIFIED I DROVE HOME CALLED MY SON, HE IMMEDIATELY CAME TO DRIVE THE TRUCK TO MY HOME, I MANAGED. MY DENTIST PULLED THREE TEETH AND THEN ONE MORE BECAUSE THEY BECAME INFECTED. THIS STEERING PROBLEM WAS NOT NORMAL., NO FLUID LOSS, N0 WARNING. MY TRUCK HAD BEEN IN THE SHOP 4-6 WEEKS PRIOR A COMPLETE DIAGNOSIS WAS CONDUCTED. THERE WAS NO INDICATION THAT THIS WAS AN ISSUE, HAD I TURN TO THE RIGHT I WOULD HAVE CAUSED A MAJOR ACCIDENT ON THE FREEWAY. INSTEAD OF GOING HOME THAT NIGHT i WAS GOING TO SEE MY 6 YEAR OLD GRANDDAUGHTER. MY INSURANCE COMPANY TOLD ME TO PLACE IN THE SHIOP. AFTER THE REPAIRS THEY SAID THEY WOULD NOT COVER THE $5,000 REPAIR BECAUSE THEY DISCOVERED IT WAS A WEAR AND TEAR. THIS IS FALSE. I CALLED FCA they informed me that my warranty was out. I telephoned them several times to inform them this was not a warranty issue. The same issue for the recall, reoccurred. it wasn't unit I informed them of my injury, then they informed me they would send someone to investigate. They sent their Engineering Analysis associates/Bosch Automotive Services Solutions to exam the repaired vehicle. It was at that point they read the report from Lithia Dodge Ram, the dealer my deceased husband purchased this death trap and examined it, but they could not find no evidence of a manufacturing issue, no evidence of power steering, electrical nor the throttle. Well, this is a problem because my invoice I was given and I was advised the report code stated it was electrical steering rack, a manufacturer problem THOUSANDS COMPLAINED. #ACCOUNTABILITY!
Electric steering goes out without warning. Could start working at any time later. Definitely a hazard to drive. Took it in for repair and of course it was working and had no code.
Steering in the truck has been getting more and more difficult (like I'm losing power steering). No visual defects visible but upon further online research, there have been numerous cases of this, resulting in steering lock-up, potentially causing an accident.
Power steering went out while driving. EPS module needs to be replaced
Electronic power steering gear went out. Verified at Ram dealership. This did not happen while driving down the road thank God. In driveway so no injuries caused from incident. This over $3,000 Repair should be covered under recall VB9/ the federal safety agency 19E-077????? Have dealership invoice for paid in full proof.
When driving the Power Steering Failure warning comes on and you have to fight the wheel to steer the truck. Sometimes you can turn the vehicle off and then start it again and the warning will go off and steering is back to normal. Unpredictable as to when it is going to happen. Happened 4 times and ended up having it towed to the dealership for diagnostics. I called FCA on 8-18-2022 and they said there was a recall on 2013-2019 Ram 1500 trucks (Recall VB9) but that my vehicle was not identified as being a part of that recall. Luckily I was able to stop vehicle before an accident happened and before anyone was hurt.
Electronic Power Steering Failure My wife was driving on 70 miles per hour on the interstate when all of a sudden the red EPS light came on the dash and caused her to struggle to drive and run off the road. An automotive mechanic confirmed the EPS system needs to be replaced.
The contact's daughter owns a 2014 Dodge Ram 1500. The contact stated while driving at 55 MPH with her children sitting in the front passenger and rear passenger seats, the vehicle in front of her stopped inadvertently. The contact's daughter depressed the brake pedal and attempted to quickly veer to the side of the road to prevent her vehicle from crashing into the vehicle in front of her. However, the steering wheel locked and the vehicle crashed into the rear end of the vehicle in front of her. The air bags failed to deploy. The message "Malfunctioning Steering" was displayed. The bumper and front grill of the vehicle detached. The contact's daughter sustained bruises and soreness all over the body. The contact was unsure whether his grandchildren sustained injuries. The passenger of the other vehicle did not sustain injuries. A police report was filed. The contact's daughter was taken to the hospital with the assistance of emergency units. The vehicle was towed to a tow yard. The vehicle was then towed to the contact's residence. An unknown Dodge dealer was notified of the vehicle but provided no assistance. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back from the manufacturer. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000. The VIN was not available.
The contact owns a 2014 Ram 1500. The contact stated that while driving approximately 65 MPH and hauling a 30-foot-long travel trailer, the power steering malfunctioned, causing the steering wheel to become difficult to turn in either direction. During the failure, the service power steering message was displayed. The driver was able to maneuver the vehicle to the shoulder and stopped the vehicle. After turning off and restarting the vehicle, the vehicle operated as normal. However, five days later the failure recurred as a permanent failure. The vehicle was towed to the local dealer who diagnosed that the electronic power steering gear and rack and pinion had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 47,000.
The rack and pinion which is electronic failed and caused me to crash because it could not steer. There are 1500 plus other vehicles waiting for the same part. Which you can't get a new one because they are on back order. But with that many vehicles waiting for the same part it should be a recall on them.
Power Steering went out.
Recall VB9/the federal safety agency 19E-077. Recall is similar to problems with my 2014 Dodge Ram pickup with regard to the electric power steering module over heating code C2210 - And C2217. Causing the electric power steering to fail. Models 1500 Dodge Ram 2013-2019 Are included in the recall. my electronic power steering has been built with a contaminated circuit card assembly also but doesn’t show on my particular Vin number. An has yet to be added to the recall list. After a diagnostic from the dealership at dodge they found the issue to be identified as identical to open recall noted above. Vehicle was in for diagnostic today at the dealership.
The contact owns a 2014 Ram 1500. While driving approximately at 70 MPH, the contact stated that following a highway turn to the right the steering wheel felt loose. The contact used the steering wheel lever downward and felt that the steering wheel was still loose. The contact used the steering wheel adjusting lever again to lift the steering wheel back up when the entire steering came off in the contact's hands. The contact stated he did not notice any warning lights being illuminated. The contact advised that the vehicle crossed two lanes of traffic barely avoiding a collision. The contact stated that he was able to safely stop the vehicle before crashing into the highway barrier wall on the left. The contact said he felt great fear and suffered a panic attack due to the failure. Medical attention was not sought and he was able to reattach the steering wheel back onto the column. The contact stated he drove the vehicle to his residence. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.
Service Power Steering warning came on and there was no ability to move the wheel without a great deal of effort. I needed to make an appointment and couldn't even get out of the driveway due to the lack of power steering and turn radius. Major issue for us as the truck is rendered useless during cooler days up to 80 degrees F. This is a vehicle that I do not feel safe in, let alone put our infant in a "very safe vehicle" to drop off or pick up from daycare where the steering wheel feels locked up.
EPS went out at 115,000. Dodge is not making the part so it's impossible to get fixed. Also as I did research I noticed many complaint that EPS went out on others with much lower mileage, yet out of warranty, and there is no recall. Apparently there is or 2015 and 2016 for the same issue
Suspension is air ride and is defected. It stops working and makes the truck bounce with any disturbance/bump on the road. Truck sways from side to side. Have had to replace the front axles/joints and the front end alignment. The mechanic stated that something was welded (that shouldn't have been) probably was caused because of the suspension. Every now and again the warning message "service suspension" comes on but not every time it happens. I haven't had the money to have it inspected because I put a lot down on the vehicle and to have the front end repaired. Our insurance wouldn't cover the claim.
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